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Casper Voogt

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  1. 66 votes

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    Casper Voogt commented  · 

    We just ran into this issue again, with a different Cloudways customer. Please, Cloudways, give this the attention it deserves.

    We don't send mail directly from our server, but some blacklists check whether a domain has a reverse DNS in place, and if not the IP gets blacklisted. So, even though we are using an email service, our IP still got blacklisted. This has come up a few times with different customers we support on Cloudways hosting. We are a reseller, but this issue makes it difficult to recommend Cloudways as strongly as we once did.

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    Casper Voogt commented  · 

    One of the sites I manage is blacklisted because of the PTR record being incorrect. The record returned for this particular site is something like 123456.cloudwaysapps.com, which is obviously wrong. Important potential customers can't visit the site due to this. We will need to switch to a host that supports PTR, and this makes us look bad for recommending Cloudways in the first place. We're a reseller. It's a real shame.

    We are looking at switching to a Digital Ocean server (directly with Digital Ocean, which does offer PTR. Linode's servers do too.

    PTR should be supported per server on Cloudways. Cloudways is getting bought by Digital Ocean and DO servers already have PTR support, so this shouldn't be a huge deal to implement, I would think. It's a really important detail.

  2. 299 votes

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    Casper Voogt supported this idea  · 
  3. 40 votes

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    Casper Voogt commented  · 

    Solr would be fantastic. It is keeping us from moving several Drupal sites to Cloudways.

  4. 2 votes

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    Casper Voogt commented  · 

    I totally agree. We got an email stating it would expire on July 24th, but when I went to work on it, the Cloudways dashboard said it had already expired, but it's only July 23rd! I was able to still get into the site I was building (to save a backup), but that was not a good experience. We host dozens of sites with Cloudways, so we do need this to be better. We're adding new client sites on Cloudways all the time and generally love Cloudways, but if this becomes a regular thing we will be forced to rethink it.

  5. 9 votes

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    Casper Voogt supported this idea  · 
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    Casper Voogt commented  · 

    Hard to believe this has still not been addressed. Drupal 7 is going to reach end-of-life... will Cloudways at least have working Varnish integration for Drupal 9 by then?

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    Casper Voogt commented  · 

    I just ran into this on Cloudways. I installed the Purge module as well as varnish_purge for D8, but could not get this to work. I am used to installing this on my own server and installing Varnish myself, using a custom default.vcl. I think Cloudways would need to have such a VCL file in place for D8 sites.

  6. 92 votes

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    Casper Voogt commented  · 

    I can't believe this is not implemented already. It's a total no-brainer. Any developer managing multiple hosting accounts is not going to want to have to manage who knows how many different Cloudways logins.

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