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    20 comments  ·  Service Improvement » Security  ·  Flag idea as inappropriate…  ·  Admin →

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    Anonymous supported this idea  · 
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    Anonymous commented  · 

    I contacted cloudways support on similar issue, basically they just tell you it can be done, please pay for the additional $100/month in order for them to proceed with that "customization"

    Quote from their customer success manager email.
    "I would like to let you know that these changes come under the customization so it would be possible via Advanced Support Add-On which costs $100 Per Month.

    Advanced support has the ability to customize your server (deploy additional PHP packages, Nginx/Varnish specific configurations). You can ask Cloudways to make specific configuration changes to your server that will follow it through the different platform processes (including but not limited to clone, restore, transfer). Additionally, you will get other perks too, please have a look here and do let us know how would you like to proceed?"

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