Simon

← Cloudways Customer Voice

My feedback

  1. Backup (costs): more transparency desirable and possibility to disable the backup service

    135 votes
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    13 comments  ·  Service Improvement » General  ·  Flag idea as inappropriate…  ·  Admin →
    Simon commented  · 

    Unethical back up charging practice. Why force us to use your backups and it's not clear at all this is not included in the monthly charge. The bill comes as an unexpected surprise / shock. The backup costs are the same as the hosting. So you end up paying double than what you were expecting.

    Simon supported this idea  · 

  2. Multi-tier (more than one server for my application, load balancer, web servers, database server...)

    407 votes
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    started  ·  68 comments  ·  Service Improvement » General  ·  Flag idea as inappropriate…  ·  Admin →
    Simon supported this idea  · 

  3. Mention about Off-site backups charges in pricing table and add a calculator to estimate the backup fee

    8 votes
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    1 comment  ·  Service Improvement » Website Improvements  ·  Flag idea as inappropriate…  ·  Admin →
    Simon supported this idea  · 

  4. Add Vultr Block Storage option

    70 votes
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    16 comments  ·  Service Improvement » Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
    Simon supported this idea  · 
    Simon commented  · 

    +1000

  5. A better backup scheme

    162 votes
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    16 comments  ·  Service Improvement » Security  ·  Flag idea as inappropriate…  ·  Admin →

  6. Decrease of Price For Vultr Servers

    305 votes
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    28 comments  ·  Service Improvement » General  ·  Flag idea as inappropriate…  ·  Admin →

  7. Improved KB

    39 votes
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    1 comment  ·  Service Improvement » Customer Support  ·  Flag idea as inappropriate…  ·  Admin →
    Simon supported this idea  · 

  8. Reseller Hosting

    238 votes
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    23 comments  ·  Service Improvement » Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
    Simon supported this idea  · 

Feedback and Knowledge Base

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