Fauzi Rakhmat

← Cloudways Customer Voice

My feedback

  1. Backup (costs): more transparency desirable and possibility to disable the backup service

    139 votes
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    under review  ·  12 comments  ·  Service Improvement » General  ·  Flag idea as inappropriate…  ·  Admin →
    Fauzi Rakhmat supported this idea  · 

  2. Decrease of Price For Vultr Servers

    311 votes
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    28 comments  ·  Service Improvement » General  ·  Flag idea as inappropriate…  ·  Admin →
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    Fauzi Rakhmat commented  · 

    https://www.cloudways.com/blog/vultr-plans-update/

    Comments for this thread are now closed.

    What do you think?

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    Fauzi Rakhmat commented  · 

    Adding $2.5 plan will likely kill DO 512mb plan. So CW doesn't support it.

    Fauzi Rakhmat supported this idea  · 

  3. Improved KB

    39 votes
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    1 comment  ·  Service Improvement » Customer Support  ·  Flag idea as inappropriate…  ·  Admin →
    Fauzi Rakhmat supported this idea  · 

  4. Add 2.5$ vultr packages

    78 votes
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    2 comments  ·  Service Improvement » Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
    Fauzi Rakhmat supported this idea  · 

  5. Add docker support

    108 votes
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    22 comments  ·  Service Improvement » Stacks  ·  Flag idea as inappropriate…  ·  Admin →
    Fauzi Rakhmat supported this idea  · 

  6. Multiple databases per application

    132 votes
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    24 comments  ·  Service Improvement » Applications  ·  Flag idea as inappropriate…  ·  Admin →
    Fauzi Rakhmat supported this idea  · 

  7. I want to be able to upload/delete/modify my application files from the Click&Go console ( file manager )

    168 votes
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    35 comments  ·  Service Improvement » Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
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    Fauzi Rakhmat commented  · 

    Use cyberdeck instead of FileZilla, but a file manager integrated inside the platform? Very nice!

    Fauzi Rakhmat supported this idea  · 

  8. A better backup scheme

    165 votes
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    15 comments  ·  Service Improvement » Security  ·  Flag idea as inappropriate…  ·  Admin →
    Fauzi Rakhmat supported this idea  · 
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    Fauzi Rakhmat commented  · 

    Allow to choose the time of day to do a backup so that it won't slow down the server during busy hours.

    My sites just go down for around 8 minutes at working hours. I'm worried about this. I'm asking your tech and got this answer:

    "There is nothing to worry about because at that time our system runs auto backup, and therefore it consumes some resources."

    Dang! Server down because of auto backup. That explains why my idle CPU on the normal trends but at a few minutes has very low idle CPU.

  9. More Integrations..

    84 votes
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    5 comments  ·  Service Improvement » Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
    Fauzi Rakhmat supported this idea  · 

  10. Offer customers the ability to use/purchase additional IP addresses

    119 votes
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    17 comments  ·  Service Improvement » Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
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    Fauzi Rakhmat commented  · 

    I really need this. Especially for building Web network. Only need small resources but unique ip.

    Fauzi Rakhmat supported this idea  · 

  11. Multi-tier (more than one server for my application, load balancer, web servers, database server...)

    422 votes
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    started  ·  73 comments  ·  Service Improvement » General  ·  Flag idea as inappropriate…  ·  Admin →
    Fauzi Rakhmat supported this idea  · 

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