Paul

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  1. 2 votes
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    0 comments  ·  Service Improvement » Applications  ·  Flag idea as inappropriate…  ·  Admin →
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  2. 2 votes
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    0 comments  ·  Service Improvement » Security  ·  Flag idea as inappropriate…  ·  Admin →
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  3. 2 votes
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    0 comments  ·  Service Improvement » Applications  ·  Flag idea as inappropriate…  ·  Admin →
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  4. 3 votes
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    0 comments  ·  Service Improvement » Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
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  5. 184 votes
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    35 comments  ·  Service Improvement » Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    Paul commented  · 

    CW has no method for managing journal logs - so they grow constantly and never get tailed/deleted. Just had to manually request support to delete them as server was inexplicably running out of space (25 gigs of storage with only 7 gigs of site usage)

    Over 9GBs! of space was being wasted (that's 40% of the server space).

    I'm betting some less-experienced users have upgraded servers for more space due to this issue.

    Log management needs to be MUCH better handled - pretty essential functionality for a VPS.

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  6. 16 votes
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    3 comments  ·  Service Improvement » Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
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    Paul commented  · 

    Seems like it should be pretty straightforward to let us designate our cash balance as the backup payment method to only be used if the card on file fails a payment. Instead of the other way around the way it now where cash balance is always considered primary payment method even if that's not what best for the customer.

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  7. 2 votes
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    2 comments  ·  Service Improvement » Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
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    Paul commented  · 

    Even better would be to also be able to disable it on a per-app basis!

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  8. 8 votes
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    4 comments  ·  Service Improvement » Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
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  9. 3 votes
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    1 comment  ·  Service Improvement » Applications  ·  Flag idea as inappropriate…  ·  Admin →
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    Paul commented  · 

    This option has now been implemented in the CW dashboard. Thought I'd mention it since Cloudways doesn't seem to actually monitor or respond to any of these feedback posts.

  10. 28 votes
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    3 comments  ·  Service Improvement » Security  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    Paul commented  · 

    This option has now been implemented in the CW dashboard. Thought I'd mention it since Cloudways doesn't seem to actually monitor or respond to any of these feedback posts.

  11. 4 votes
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    An error occurred while saving the comment
    Paul commented  · 

    X-Robots headers can be added via the regular htaccess file.

    <FilesMatch ".(doc|pdf|xml)$">
    Header set X-Robots-Tag "noindex, noarchive, nosnippet"
    </FilesMatch>

  12. 7 votes
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    0 comments  ·  Service Improvement » Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
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  13. 50 votes
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    6 comments  ·  Service Improvement » General  ·  Flag idea as inappropriate…  ·  Admin →
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  14. 59 votes
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    15 comments  ·  Service Improvement » Stacks  ·  Flag idea as inappropriate…  ·  Admin →
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  15. 70 votes
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    16 comments  ·  Service Improvement » General  ·  Flag idea as inappropriate…  ·  Admin →
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  16. 20 votes
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    16 comments  ·  Service Improvement » General  ·  Flag idea as inappropriate…  ·  Admin →
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  17. 133 votes
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  18. 6 votes
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    3 comments  ·  Service Improvement » Applications  ·  Flag idea as inappropriate…  ·  Admin →
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    Paul commented  · 

    The constant messing of file ownership has been an ongoing problem on CW for years.

    But FYI - there is a button for you to manually reset ownership/permissions yourself.

    In the specific application's Application Management Dashboard > Application Settings there is a button for Reset Permission. (Support should have been able to tell you this - it's required A LOT.)

  19. 21 votes
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    1 comment  ·  Service Improvement » Security  ·  Flag idea as inappropriate…  ·  Admin →
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  20. 19 votes
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    5 comments  ·  Service Improvement » Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
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