Paul

← Cloudways Customer Voice

My feedback

  1. Separate manual backups from automatic (persistent) + ability to rename

    7 votes

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    3 comments  ·  Service Improvement » Applications  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Remove username/password restrictions on htaccess "Password Protection"

    2 votes

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    0 comments  ·  Service Improvement » Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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  3. Add another primary owner or give the team member the ability to add people to the team.

    3 votes

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    0 comments  ·  Service Improvement » General  ·  Flag idea as inappropriate…  ·  Admin →

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  4. Integrate patchstack

    2 votes

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    0 comments  ·  Service Improvement » Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

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  5. Allow Cloudflare Bot Protection with Cloudflare Enterprise

    8 votes

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    1 comment  ·  Service Improvement » Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

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  6. Have varnish provide cached content for standard query parameters (like Cloudflare APO does for UTM parameters, etc)

    5 votes

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    0 comments  ·  Service Improvement » Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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  7. Email notification when server health becomes problematic.

    13 votes

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    5 comments  ·  Service Improvement » General  ·  Flag idea as inappropriate…  ·  Admin →

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  8. Reset team members password without support ticket

    2 votes

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    0 comments  ·  Service Improvement » Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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  9. Support Multi-Tenant Wordpress setups.

    5 votes

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    0 comments  ·  Service Improvement » Wordpress  ·  Flag idea as inappropriate…  ·  Admin →

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  10. Restore an app from backup it's asking me to rollback/delete - The buttons wording is unclear and ambiguous. Need a better explanation.

    2 votes

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    1 comment  ·  Service Improvement » Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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  11. Add additional Vultr HF servers

    16 votes

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    4 comments  ·  Service Improvement » Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →

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    Paul commented  · 

    A 2gig/2CPU server would be such a sweet spot for so many small business e-commerce or LMS sites.

    Too bad Cloudways refuses to respond to or interact with any of the suggestions made in their own feedback forum.

    Paul supported this idea  · 

  12. Provide access to Digital Ocean Premium AMD Droplets as well as/instead of the Intel ones

    1 vote

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    0 comments  ·  Service Improvement » Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →

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  13. automatic restart when server goes down

    37 votes

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    7 comments  ·  Service Improvement » Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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    Paul commented  · 

    My understanding was the "Self-healing restarts" was supposed to handle this, but it never does.

    Pretty obvious missing requirement.

    Paul supported this idea  · 

  14. PTR records / Reverse DNS

    64 votes

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    11 comments  ·  Service Improvement » Server Settings  ·  Flag idea as inappropriate…  ·  Admin →

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  15. 2GB RAM and 2 Core which is available in Digital Ocean but not in CW

    4 votes

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    0 comments  ·  Service Improvement » General  ·  Flag idea as inappropriate…  ·  Admin →

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  16. include ALL digital ocean plans

    8 votes

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    1 comment  ·  Service Improvement » General  ·  Flag idea as inappropriate…  ·  Admin →

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  17. Allow CW Signup with any email address (not only Gmail)

    2 votes

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    5 comments  ·  Service Improvement » Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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    Paul commented  · 

    This "gmail-only" nonsense is absurd. Already lost a major referral client over this because it's so ridiculous.

    Another element making it harder and harder to recommend Cloudways to clients.

    And the supposed security reason for this is equally absurd. Given how trivial it is to create a Gmail address, it's a pretty customer-abusive requirement for so little security benefit.

    Paul supported this idea  · 

  18. Creat auto-clear cache option for Breeze cache after plugin updates

    5 votes

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    1 comment  ·  Service Improvement » Software Updates  ·  Flag idea as inappropriate…  ·  Admin →

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  19. Option to turn off offsite backups

    3 votes

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    0 comments  ·  Service Improvement » Server Settings  ·  Flag idea as inappropriate…  ·  Admin →

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  20. Breez cache plugin - Feature to clear a specific page

    7 votes

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    1 comment  ·  Service Improvement » Wordpress  ·  Flag idea as inappropriate…  ·  Admin →

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