Paul

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  1. 4 votes
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    0 comments  ·  Service Improvement » Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
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  2. 3 votes
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    0 comments  ·  Service Improvement » Website Improvements  ·  Flag idea as inappropriate…  ·  Admin →
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  3. 2 votes
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    0 comments  ·  Service Improvement » Security  ·  Flag idea as inappropriate…  ·  Admin →
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  4. 2 votes
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  5. 2 votes
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    0 comments  ·  Service Improvement » Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
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  6. 3 votes
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    0 comments  ·  Service Improvement » Security  ·  Flag idea as inappropriate…  ·  Admin →
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  7. 5 votes
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    2 comments  ·  Service Improvement » Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
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  8. 7 votes
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    1 comment  ·  Service Improvement » Software Updates  ·  Flag idea as inappropriate…  ·  Admin →
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  9. 2 votes
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    0 comments  ·  Service Improvement » Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
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  10. 18 votes
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    6 comments  ·  Service Improvement » Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    Paul commented  · 

    @Dany - you can use the Add Funds function to prepay your server fees if you wish to give Cloudways a big chunk of your money to use for free because they can't implement a simple solution to this issue.

    They used to provide a discount for this kind of prepayment, but as far as I know, that was discontinued.

    An error occurred while saving the comment
    Paul commented  · 

    Seems like it should be pretty straightforward to let us designate our cash balance as the backup payment method to only be used if the card on file fails a payment. Instead of the other way around the way it now where cash balance is always considered primary payment method even if that's not what best for the customer.

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  11. 2 votes
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    1 comment  ·  Service Improvement » Applications  ·  Flag idea as inappropriate…  ·  Admin →
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  12. 3 votes
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    0 comments  ·  Service Improvement » Security  ·  Flag idea as inappropriate…  ·  Admin →
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  13. 2 votes
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    0 comments  ·  Service Improvement » Applications  ·  Flag idea as inappropriate…  ·  Admin →
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  14. 3 votes
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    0 comments  ·  Service Improvement » Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
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  15. 191 votes
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    36 comments  ·  Service Improvement » Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
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    Paul commented  · 

    CW has no method for managing journal logs - so they grow constantly and never get tailed/deleted. Just had to manually request support to delete them as server was inexplicably running out of space (25 gigs of storage with only 7 gigs of site usage)

    Over 9GBs! of space was being wasted (that's 40% of the server space).

    I'm betting some less-experienced users have upgraded servers for more space due to this issue.

    Log management needs to be MUCH better handled - pretty essential functionality for a VPS.

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  16. 6 votes
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    3 comments  ·  Service Improvement » Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
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    Paul commented  · 

    Even better would be to also be able to disable it on a per-app basis!

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  17. 30 votes
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    9 comments  ·  Service Improvement » Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
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  18. 3 votes
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    1 comment  ·  Service Improvement » Applications  ·  Flag idea as inappropriate…  ·  Admin →
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    Paul commented  · 

    This option has now been implemented in the CW dashboard. Thought I'd mention it since Cloudways doesn't seem to actually monitor or respond to any of these feedback posts.

  19. 4 votes
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    An error occurred while saving the comment
    Paul commented  · 

    X-Robots headers can be added via the regular htaccess file.

    <FilesMatch ".(doc|pdf|xml)$">
    Header set X-Robots-Tag "noindex, noarchive, nosnippet"
    </FilesMatch>

  20. 9 votes
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    0 comments  ·  Service Improvement » Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
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