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  1. 95 votes

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    25 comments  ·  Service Improvement » Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

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    Anonymous commented  · 

    88 votes and still no reply or comment from Cloudways. Since joining cloudways I have had nothing but time wasting issues regarding security and caching. I have had to pay multiple times for caching plugins e.g wp rocket and bps pro and sucuri. WTF basically !!! Cloudways is NOT a true managed service. If you are not managing the security and caching from the application like flywheel does then your infact lying to everyone about your service. Your support is so terrible that I have now decided to leave cloudways and find a Proper host who is Transparent. basically you are losing money on cloudways because if time = money then most of your time will be spent resolving issues that you didnt need to.

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    Anonymous commented  · 

    https://www.cloudflare.com/plans/

    Search google for hosts that provide Railgun for free. This is a major game changer. Why should we pay for extra security e.g Sucuri when the host only pays $200 and every user benefits. It's a non brainer. Speed and Security. Please implement this or risk losing customers to other hosting providers.

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    Anonymous commented  · 

    Many Many hosts are offering railgun for Free with their standard hosting packages. Please implement this.

  2. 12 votes

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    1 comment  ·  Service Improvement » Customer Support  ·  Flag idea as inappropriate…  ·  Admin →

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