7 votes0 comments · Service Improvement » Server Configuration Improvements · Flag idea as inappropriate… · Admin →
34 votes6 comments · Service Improvement » Server Configuration Improvements · Flag idea as inappropriate… · Admin →
1 voteAdminCloudways (Admin, Cloudways) responded
Michael, we definitely allow SFTP access https://support.cloudways.com/how-to-connect-to-your-application-using-sftp/.
About database access, it can only be done via SSH with the master credentials (https://support.cloudways.com/how-to-manage-your-databases-using-mysql-workbench/). For security reasons, we can’t leave the mysql port open to the world.
An error occurred while saving the commentdoleague commented
Can you explain better how did you make this work?