doleague
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7 votes0 comments · Service Improvement » Server Configuration Improvements · Flag idea as inappropriate… · Admin →
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35 votes6 comments · Service Improvement » Server Configuration Improvements · Flag idea as inappropriate… · Admin →
doleague supported this idea ·
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1 vote
AdminCloudways (Admin, Cloudways) responded
Michael, we definitely allow SFTP access https://support.cloudways.com/how-to-connect-to-your-application-using-sftp/.
About database access, it can only be done via SSH with the master credentials (https://support.cloudways.com/how-to-manage-your-databases-using-mysql-workbench/). For security reasons, we can’t leave the mysql port open to the world.
Cloudways Team
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Hi Andrew
Can you explain better how did you make this work?