Paul

My feedback

  1. 3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Service Improvement » Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
    Paul supported this idea  · 
  2. 2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Service Improvement » Woocommerce  ·  Flag idea as inappropriate…  ·  Admin →
    Paul supported this idea  · 
  3. 2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Service Improvement » Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
    Paul supported this idea  · 
  4. 3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Paul supported this idea  · 
  5. 2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Service Improvement » Applications  ·  Flag idea as inappropriate…  ·  Admin →
    Paul supported this idea  · 
  6. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Service Improvement » Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
    Paul shared this idea  · 
  7. 4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Service Improvement » Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
    Paul supported this idea  · 
  8. 184 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    An error occurred while saving the comment
    Paul commented  · 

    I think it's time we get a real answer for when Cloudways will put in the effort to implement such an essential, basic feature that is offered by virtually every other hosting provider.

    Their "workaround" to run separate servers for different PHP versions is ludicrous.

    Paul supported this idea  · 
  9. 196 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    planned  ·  38 comments  ·  Service Improvement » Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    Paul commented  · 

    Now that the Console provides the ability to view and clear basic log files, it would make sense to also add the ability to clear the log files right from the App Settings where they can be viewed..

    It's pretty counterintuitive/inconvenient to have to navigate to a completely different part of the Console to delete what you've just been viewing.

    An error occurred while saving the comment
    Paul commented  · 

    As usual, Cloudways doesn't keep this Feedback site up to date.

    Basic log viewing and deletion capabilities have been released.

    You can view logs from within the Console under Application Management > Monitoring > Logs. You'll see Error Log and Access Log.

    You can clear these logs manually under Server Management > Settings and Packages > Optimization tab.

    An error occurred while saving the comment
    Paul commented  · 

    CW has no method for managing journal logs - so they grow constantly and never get tailed/deleted. Just had to manually request support to delete them as server was inexplicably running out of space (25 gigs of storage with only 7 gigs of site usage)

    Over 9GBs! of space was being wasted (that's 40% of the server space).

    I'm betting some less-experienced users have upgraded servers for more space due to this issue.

    Log management needs to be MUCH better handled - pretty essential functionality for a VPS.

    Paul supported this idea  · 
  10. 14 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  Service Improvement » Applications  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    Paul commented  · 

    This functionality is already available.

    Whe in the dashboard and looking at your Application, go to the Application Settings link in the left sidebar.

    Then under the General tab in the Applications settings, click on the pencil icon just to the right of the Folder and change it to whatever you want.

    Note that this creates a new folder alias with the name you've created. So in FTP, you'll still see the original random folder name,. But you'll also see the folder name you just created.

    For simplicity of sorting, I start all my folder names with either "live" or "dev" plus the site name so they all group together when accessing via FTP.

  11. 7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Service Improvement » Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
    Paul supported this idea  · 
  12. 8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Paul supported this idea  · 
  13. 30 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Paul supported this idea  · 
  14. 4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Service Improvement » Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
    Paul supported this idea  · 
  15. 9 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Service Improvement » Website Improvements  ·  Flag idea as inappropriate…  ·  Admin →
    Paul supported this idea  · 
  16. 2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Service Improvement » Security  ·  Flag idea as inappropriate…  ·  Admin →
    Paul supported this idea  · 
  17. 2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Paul supported this idea  · 
  18. 2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Service Improvement » Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
    Paul supported this idea  · 
  19. 4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Service Improvement » Security  ·  Flag idea as inappropriate…  ·  Admin →
    Paul supported this idea  · 
  20. 5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Service Improvement » Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
    Paul supported this idea  · 

Feedback and Knowledge Base