Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Ion Cube Loader for PHP 7.4

    Ion Cube Loader for PHP 7.4.
    This will be greatly useful for all the users of the extremely popular wordpress theme (Flatsome). All these users will be able to benefit from faster speeds and greater security.
    Thank you

    22 votes

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    completed  ·  9 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  2. Enable Elasticsearch 7.6, Magento 2.4 requires it and MySQL is no longer supported for search

    Please enable Elasticsearch 7.6, because Magento 2.4 requires it and MySQL is no longer supported for search at all. This is a must to have or I have to transfer all Magento installations to another provider.

    43 votes

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    completed  ·  14 comments  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →
  3. Backup Time Zone

    Cloudways should allow all users to be able to select their specific time zone instead of making them do maths of UTC to <your time zone> this really will help us identify easily our backups. Your internal server functioning may still stick to UTC but for displaying at-least let us see our own time zones.

    https://snipboard.io/sI5AlF.jpg

    9 votes

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    6 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  4. Awaiting for PHP 8 in DO server

    PHP 8 released and we are awaiting PHP 8 in our DO server.

    15 votes

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    completed  ·  7 comments  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →
  5. Vultr Stockholm Sweden server location

    Now that Vultr have set up a Stockholm, Sweden server location i really would like to see it become available in Cloudways soon!

    https://www.vultr.com/news/Announcing-Our-New-Cloud-Computing-Location-in-Sweden/

    1 vote

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    0 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  6. 20 votes

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    completed  ·  7 comments  ·  Magento  ·  Flag idea as inappropriate…  ·  Admin →
  7. Fix Breeze 1.2.0 to work with Divi Wordpress theme

    Since updating Breeze, all my websites broke or had messed up CSS. I am using Divi, which is a popular Wordpress theme, but many features in the theme simply don't work (too many to mention). It would be nice to keep using breeze as it connects to the cloudways CDN. Please fix

    2 votes

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    1 comment  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  8. staging push should have option to remove files from destination that are not on the source server

    currently staging push only does the incremental changes. so if i make a staging, delete a plugin, and then push to live, the live site will still have the plugin. There should be an option such that the stuff i delete on the staging will be removed when pushing to live. If you use rsync in the background, just add a --delete option to it it isn't that much to change.

    2 votes

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    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  9. Update Breeze to clear at least product, category and front page cache when product is sold

    When a customer buys an item, the product stock doesn't update if Breeze cache is not emptied. The item can't be added to the cart anymore since that request goes through the database, but could you update Breeze plugin to clear cache of product, it's category and front page (to remove bought products from lists on these pages if stock goes to 0) on purchase as well? Now cache is only cleared when updating the product, so changing stock amount by hand updates it even on cached pages, but buying product doesn't. At the moment Breeze can't be used on…

    3 votes

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    0 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  10. Please make ElasticSearch ^7.0 releases available

    There have been breaking changes since the ElasticSearch 7.0 release.
    For more information see https://www.elastic.co/guide/en/elasticsearch/reference/current/breaking-changes-7.0.html

    To use up-to-date applications with ElasticSearch we need at least version 7.0

    Thank you.

    27 votes

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    completed  ·  10 comments  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →
  11. Breeze does not flush cache automatically in woo inventory sensitive eshop

    When a customer buys an item, the product stock doesn't update if Breeze cache is not emptied. The item can't be added to the cart anymore since that request goes through the database, but could you update Breeze plugin to clear cache when a product changes (to remove bought products from lists on these pages if stock goes to 0) on purchase as well? Now cache is only cleared when updating the product, so changing stock amount by hand updates it even on cached pages, but buying product doesn't. At the moment Breeze can't be used on e-commerce sites where…

    2 votes

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    0 comments  ·  Woocommerce  ·  Flag idea as inappropriate…  ·  Admin →
  12. Enable Elasticsearch 7.6, Magento 2.4 requires it and MySQL is no longer supported for search

    Enable Elasticsearch 7.6, Magento 2.4 requires it and MySQL is no longer supported for search

    9 votes

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    completed  ·  1 comment  ·  Magento  ·  Flag idea as inappropriate…  ·  Admin →
  13. Breeze-Learndash Compatibility

    In my website I use Learndash as an LMS.
    A few days Ago I installed Brezee and I turned on "System Cache" option.
    My users started to complain that they can't mark as complete the lessons and pass to the following. I checked and it was a cache issue.
    I put all the course URLs in the cache exceptions and it solved the issue.
    I was wondering if ¿there's any other solution to this issue? Because I only have one course but plan to add others so its a rudimentary solution.
    If not, ¿can you pass this to your development…

    1 vote

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    1 comment  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →

    Hello

    We have resolved the issue with the Learn dash plugin the issue was happening because of a bug in breeze.

    There is an option in breeze where we allow cache for logged-in users, despite the option being disable the cache was still enable for logged-in users. we fixed the issue in version 1.2.3.

    Best Regards,
    Cloudways Team.

  14. Upgrade of megento 2.4

    We planned to upgrade our Magento app from 2.2.7 to Magento 2.4 as there are many performance & security fixes with latest version. for that, we must have to install and configure Elasticsearch 7.6.x before upgrading to Magento 2.4.0.

    7 votes

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    completed  ·  2 comments  ·  Magento  ·  Flag idea as inappropriate…  ·  Admin →
  15. start to host Vultr's new High Frequency Compute Packages

    The new High Frequency Compute packages from Vultr are a huge improvement over their previous packages at a tiny increase in cost.

    Benchmarks of 2413 Geekbench ($5) vs 4883 Geekbench ($6), 25GB vs 32GB storage, high clock CPU's and NVMe Local Storage for just an extra dollar!

    Having to use a management solution to host these packages such as runcloud, serverpilot etc is an extra hassle for the average consumer and I have no doubt this will offer a huge surge of customers who are willing to pay for the convenience!

    Many thanks :)

    83 votes

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    completed  ·  37 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  16. Allow Bills to be sent via Email

    Some time ago the billing process used to be that bills were sent via email each month and we would forward these by a rule to our finance system for OCR input.

    Now we need to login with 2FA, download the invoice and email it to our finance system. This process takes roughly 5 minutes vs 0 seconds and is a backwards step from an automated process.

    Can we bring back the option to have bills sent via email?

    12 votes

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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  17. lazy load

    Possible to add the Lazy load feature in Breeze plugin which is written here. https://www.cloudways.com/blog/wordpress-lazy-load/
    If possible to include maximum Features

    Best regards
    Rafilathif

    2 votes

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    0 comments  ·  Website Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  18. Enable ElasticSearch 7.5

    Enable ElasticSearch 7.5 for compatibility with ElasticPress' max supported version

    8 votes

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    completed  ·  1 comment  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →
  19. Improve WordPress Staging: Selective Database Sync

    The actual staging feature was a big step forward to deal with business related WordPress sites.

    But for now only the entire database could be pushed/pulled between staging <> live environment.

    For more complex WordPress sites with WooCommerce or membership systems the actual staging feature is not enough. While in staging mode the live site changes permantly and new orders/users are created. When pushing back the entire datebase all changes would be overwritten!

    A selective database sync (select which tables should be copied) would really improve the staging feature. With that in place Cloudways would be a very good host…

    60 votes

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    completed  ·  27 comments  ·  Stacks  ·  Flag idea as inappropriate…  ·  Admin →
  20. add the posibility to edit the admin panel credentials for wordpress apps

    Hi devs,

    I suggest to add the posibility to edit the admin panel fields like url, username and password, because in my particular case i registered my wordpress with default configurations, but later i changed the admin panel from "wp-admin" to a white label url, so at this moment i can't to edit that information on my cloudways panel.

    Thanks!

    1 vote

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    completed  ·  0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
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