Service Improvement
Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!
1863 results found
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1 vote
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Maintenance mode not working
If is set the maintenance mode via SSH with the command:
php bin/magento maintenance:enable --ip=xxx.xxx.xxx.xxxxxx.xxx.xxx.xxx being my ip
Magento is rejecting all the incoming connections includin the IP i just added to the exempt list.
Hope you can fix it.
3 votes -
UI improvement for Delete Server/App sequence
Suggestion: Change the Delete confirmation for deleting an app or server to type DELETE Server Name or DELETE Application name or something.
Reason: The process for deleting a Server or an Application is exactly the same, same buttons, same location, etc. It is just a matter of which screen you are on when you initiate the delete sequence. And although the Console does a good job of showing what you are about to delete, the comfortable and clumsy user (like myself) often doesn't pay attention and just types DELETE (because that is the process). Thus, it can be easy to…
1 vote -
add mySQLi support
php 7 only support mysqli database and not mysql.
1 vote -
give the option to forbid nginx from seving static files in the admin, through a checkbox
give the option to forbid nginx from seving static files in the admin, through a checkbox
2 votes -
Option to connect to Microsoft external databases
Currently we have no alternative to connect to Microsoft bases. I use PHP and this is not possible. In other hosts I use the DBLIB driver to make a connection.
1 vote -
Ask for a confirmation when "Removing" git repo from "Deployment via Git"
When removing Github repo from "Deployment via Git", please ask for a confirmation first. I clicked Remove button by accident, then had to set it up again.
1 vote -
Put the Application URL on the front screen.
have 70 websites across 5 servers, its hard to know which are live and which are DEV sites. Putting the URL on the front page would make this much better to manager, I could tell at a glance which was dev vs live. Also, on the link to go to the website from the console, I cannot right click the link and open in a new tab, so this prevents me from keeping my place in my long list of 70 applications
2 votes -
A Package for DevOps
I am currently in the process of moving my sites from cPanel based hosting env. to Vultr, DO, and Linode.
I think everything you guys offer at CW is pretty great, except you folks do not provide us with root access. That's a bummer!
I think you folks should create a new package for DevOps or just for developers who are interested in having the root access. This package will offer everything your platform offers, the custom panel, staging area, security management and stuff but it would also provide root access.
Devs would know what they are doing. You'll be…
4 votes -
pagespeedy php free extension
pagespeedy is a php free extension, awesome server side cache... varnish is having some problems in prestashop latest version... plz guys, pagespeedy :)
1 vote -
Renaming Apps = Multiple App folders
Please make it possible to delete/remove/hide/tidy the multiple app folders which appear on renaming apps. Surely 1 App = 1 folder!
It's small thing that makes a bug difference for managing and organising applications via SFTP.
Thanks
4 votes -
Please update libtidy
The one you have is from 2009! and there is no way for using to manually install the new version.
1 vote -
Please, stop rounding off charges!
I think is not fair rounding off values, since we're not playing math, but dealing with money. By rounding values, people are unwittingly donating money to Cloudways! What about non dollar paying customers? As an example, by rounding $0.5 to $1, customers are paying more $0.5 for nothing, and customers which pay in reals are paying around R$ 1.65, just for nothing. Please, stop doing that. You are a company, not a non-profit organization we are helping with this "donations". If Cloudways thinks backups costs are high, simply make a price readjustment on it.
4 votes -
More repositories to one application
Now we can add only one repository do application from admin panel - If I want to add another repository I must to do it via SSH - this is
impediment and totally incomprehensible.Thanks.
1 vote -
Use supported PHP timezones (America/Chicago instead of US/Central)
Some of the PHP timezones listed on the basic settings and packages page are not supported by PHP. For example, I can select "US/Central" as a timezone, but PHP only supports "America/Chicago", which isn't an option. See: https://secure.php.net/manual/en/timezones.others.php
2 votes -
Add Tiny Tiny RSS as an app
Allow the RSS reader Tiny Tiny Tss to be installed on Cloudways. https://tt-rss.org
2 votes -
Add iowait to the monitoring system for better CPU/HDD Monitoring
iowait tells us how much time the CPU is waiting for the HDD - which would be very useful when identifying the bottleneck on a server so we can better decide what and when to upgrade
1 vote -
Add PHP and MySQL Timezone GMT +1 BERLIN again
The PHP/ MySQL Timezone for GMT +1 Berlin is missing in the server settings tab.
4 votes -
Always populate raw post data
alwayspopulaterawpostdata settings
1 vote
AdminCloudways
(Admin, Cloudways)
responded
Can you please expand?
Cloudways Team
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Allow other SQL GUIs to connect to the database
Cloudways should allow their users to connect to their databases with the MYSQL GUI of their choice. I was unable to use MySQL Workbench and Cloudways support essentially told me they couldn't help me because the tech believed there was an incompatibility with the OSX version and the Cloudways server. So I'm stuck using the Cloudways interface, which is not nearly as powerful as Sequel Pro.
5 votes
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