Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Invision Power Board (IPB) + Varnich Compatibility

    Your Varnich settings currently are not compatible with IPB as it is blocking its' cookie.
    I highly suggest you to make IPB Compatible with your Varnich setting.

    2 votes

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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  2. Not having to contact sales to verify an account or reseller accout

    Whenever you sign up for an account you are asked to put in your email address and password. Then you are requested to contact sales.

    I am a web developer and I set up hosting for my clients. I build a website and when they are satisfied and we are ready to publish I contact them via phone and walkthem through setting up their hosting.

    This process is largely hindered by having to contact sales. It slows everything down and there's always a chance that sells won't be available.

    It would be much better once you sign up that you…

    1 vote

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    0 comments  ·  Customer Support  ·  Flag idea as inappropriate…  ·  Admin →
  3. Place a link to Member Area at header or footer of cloudways.com

    Hi,

    It would be nice to have a direct link to Members Area (clickngo) from the top or footer of cloudways.com.

    For more details and screenshot please have a look at ticket #38310

    Thank you!

    3 votes

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    2 comments  ·  Website Improvements  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for your feedback Jaime. With the new console, to be released beginning of April. member area is merged with console, so there will be no need for a link between the two.

    Cloudways Team

  4. Provide other PHP log settings or tighter log control

    Please provide better control or more PHP logging options (ie turning off warnings). Right now I can't turn off certain debug output that is inconsequential, yet seriously affects my server performance.

    1 vote

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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  5. Facebook bot

    Your servers can't run facebook bot why please make it to run bots there are thousands of customer for bot

    1 vote

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    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  6. Default varnish running on php stack is not good idea

    Default varnish running on php stack is not good idea

    1 vote

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    0 comments  ·  Stacks  ·  Flag idea as inappropriate…  ·  Admin →
  7. File and Folder Permission Setting

    Hello,
    if I chosen your platform;
    Seems; 've always preferred speed and quickness setup.
    However, I am not able to set permission for my predefined files and folders by using filezilla or dreamweaver. Which is normal and acceptable! But I do not have to learn SSH command string to set these simple permission. This is not my job. Why do not you develop an application for this important issue, so we need to set some permission according to wordpress security plugins.. Then; we may need to change them quickly. It is always required.
    I believe, you are trying to develop…

    9 votes

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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  8. Dediserve

    Any plans to offer your product on the systems of didiserve?

    https://www.dediserve.com/

    4 votes

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    0 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  9. Two step verification - Sms instead of scanning bar code

    Instead of only scanning bar code, I would request you to add sms msg for this as all smartphones are not supportive. Thanks

    1 vote

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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  10. Allow Mysql Server to be accessed through jdbc

    Currently a mysql server can only be accessed through cloudway's own editor "Click&Go SQL Manager"

    Adding support for jdbc, would mean that you won't have to use the first party editor. You could use any other 3rd party applications (PHPStorm. DataGrip) to edit/view/manage your sql database

    JDBC can also be used in java applications and much much more

    1 vote

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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  11. Yii2 framework support

    Yii2 is one of the best php framework. It need caching (varnish) + support to advanced template out of the box

    3 votes

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    1 comment  ·  Stacks  ·  Flag idea as inappropriate…  ·  Admin →
  12. Option to Remove SSL (you deploy shared certificate by default)

    Shared SSL in my account causing to open my website with https:// version too with warning messages. This leads to indexation of both https and http pages of my website in google. WHic is huge duplicate content issue.

    I saw one famous blogger from India faced same issue with HostGator and he has to move his blog to other hosting due to this issue.: Ref: http://www.shoutmeloud.com/hostgator-to-knownhost.html

    1 vote

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    1 comment  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  13. Please add any India based server

    Please add any India based server

    3 votes

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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  14. Add OwnCloud to the applications list

    I think and hopefully others will aswell like to see OwnCloud offered in the application list.

    14 votes

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    2 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  15. Bring back Power Cloud!!!!

    We're looking for a plan that offers root access, and had heard that Power Cloud was the way to go. But your CSR chat tells me that is no more.

    Our coder won't work without root. And we've heard great things about you but this is a deal breaker.

    2 votes

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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  16. Set up new drupal installs with the garland theme

    It now defaults to stark, which is hideous. If I need stark, I will select it myself.

    1 vote

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    0 comments  ·  Drupal  ·  Flag idea as inappropriate…  ·  Admin →
  17. An alert *before* you enter your credit card

    I suggested a feature: an alert before you enter your credit card details saying the trial period ends right away after doing it... not an email afterwards when there is nothing else you can do about it.

    1 vote

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  18. Excel MySQL Support

    Please allow to connect to MySQL Database in Excel. Not only MySQL Workbench!

    6 votes

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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  19. I need WHM for restore my backup

    I need WHM to restore my prestashop backup.
    I can't insall CentOS and you don't provide VHM

    1 vote

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    0 comments  ·  Prestashop  ·  Flag idea as inappropriate…  ·  Admin →
  20. Add GoDaddy Hosting which include DDOS

    Godaddy Cloud Servers are about the same price as DigitalOcean and already provide DDOS protection by default. This information is something you will find if you call them for it's not listed on their website.

    1 vote

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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
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