Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. ADD PHPList to your list of Apps.

    Although I can install and implement PHPList using PHP Stack (By the way, thanks for that...) It would be great if it could be added to your currently list of apps.

    What is PHPList?? It is your very own Newsletter Mail server, where you have all of the control, and not have to pay for Newsletter server services with other hosts. Let it run alone. And there is a WP plugin for it.

    Learn more about PHPList at: https://www.phplist.com/

    2 votes
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    1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  2. Offer servermx as an addon

    Servermx is a great and cheap email hosting.
    Like Rackspace, but with server in many countries.
    You should look to this service.

    11 votes
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    3 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  3. New Cron Features Run under wrong Directory

    In the New Cron Feature if you run a Cron Task it will not run under the correct Directory for that User. So Includes and Requires Fail.

    This can be fixed by placing a
    cd /home/12953-3963.cloudways…pps.com/username/public_html &&

    in front of the php /scripttorun

    So a completed version would be

    50 6 * * * cd /home/12953-3963.cloudwaysapps.com/username/publichtml && php /home/12953-3963.cloudwaysapps.com/username/publichtml/nightly.php

    1 vote
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  4. 3 votes
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    1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  5. 3 votes
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    1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  6. Ping server locations

    Please add a tool in CW website - probably near the server location selector - that helps us to ping the server locations from browser, to make it easier to select the best server location for our site.

    3 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  7. add more options for prestashop installation

    I would like to select what first language prestashop gets installed with.
    At the moment your prestashop installation comes with english and french installed. But when those are not needed they just take space in the database. Even when deleted they leave lots of entries behind...

    So installing with the right language from the beginning would be amazing.

    3 votes
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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  8. Add 1c-bitrix as a new supported Click&Go application

    Add 1c-bitrix as a new supported Click&Go application (http://www.bitrixsoft.com/)

    5 votes
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  9. Offer OroCRM as a new application that can be deployed on C&G

    OroCRM compliments Magento which is application that can be deployed on C&G.

    7 votes
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    1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  10. Add GreenQloud as supported infrastructure provider

    You used to have GreenQloud hosting as an option offering super eco friendly hosting, which is no more on your list.
    Now you have Digital Ocean, which is more ease of use and less eco friendly than GQ. What we need is a balance of both hosts; eco-friendly and easy to deploy and use.

    4 votes
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    2 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  11. 13 votes
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    3 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  12. 5 votes
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    1 comment  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  13. 3 votes
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    1 comment  ·  Magento  ·  Flag idea as inappropriate…  ·  Admin →
  14. Cloudways Account

    Please add all the features of cloudways in the 3 day trial account and please also add a tutorial on Linux that how Linux is used in cloudways platform and please add the guide with screenshots of Linux CLI.

    0 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  15. Cloudways Account

    I have visited Live chat multiple times and found that Ticket is only created when account is created as a registered user if possible please add How to create a ticket in 3 day trial account and add all the features of a registered user in the 3 day trial account . Secondly please also add a tutorial on Linux that how Linux is used in cloudways platform and please add the guide with screenshots of Linux CLI

    0 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  16. Linux tutorial and add ticket option in 3 day trial account

    I have visited Live chat multiple times and found that Ticket is only created when account is created as a registered user if possible please add How to create a ticket in 3 day trial account and add all the features of a registered user in the 3 day trial account . Secondly please also add a tutorial on Linux that how Linux is used in cloudways platform and please add the guide with screenshots of Linux CLI.

    0 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  17. Linux tutorial and add ticket option in 3 day trial account

    I have visited Live chat multiple times and found that Ticket is only created when account is created as a registered user , so if possible please add How to create a ticket in 3 day trial account and add all the features of a registered user in the 3 day trial account . Secondly please also add a tutorial on Linux that how Linux is used in cloudways platform and please add the guide with screenshots of Linux CLI.

    0 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  18. Linux tutorial and add ticket option in 3 day trial account

    I have visited Live chat multiple times and found that Ticket is only created when account is created as a registered user , so if possible please add How to create a ticket in 3 day trial account and add all the features of a registered user in the 3 day trial account . Secondly please also add a tutorial on Linux that how Linux is used in cloudways platform and please add the guide with screenshots of Linux CLI.

    0 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  19. Limited FTP or SFTP Access

    I need to give my whole company SFTP or FTP access to a folder on the server that we all use.
    I only want them to have access to 1 specific folder.

    So User would open their FTP application. enter the FTP address and log in. They would be taken to the only folder they have access to.

    This is more than a suggestion. I need this.

    0 votes
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  20. Please can you notify your customers via email about current vulnerabilities with Wordpress etc

    Please can you notify your customers via email about current vulnerabilities/wide-spread attacks with Wordpress and other software packages asap.
    Today I was made aware of any issue with one of my customer's sites which was not posted on all vulnerabilities sites. On contacting cloudways I was told by a Cloudways representative that there was a current widespread attack on Wordpress sites with a suspect certain version of a plugin installed, that was impacting on a large percentage of wordpress installations.

    How come you don't notify your admin clients when this first becomes apparent so that:
    1. It reduces your service/support…

    0 votes
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    0 comments  ·  Customer Support  ·  Flag idea as inappropriate…  ·  Admin →
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