Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. 3 votes
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    1 comment  ·  Magento  ·  Flag idea as inappropriate…  ·  Admin →
  2. Limited FTP or SFTP Access

    I need to give my whole company SFTP or FTP access to a folder on the server that we all use.
    I only want them to have access to 1 specific folder.

    So User would open their FTP application. enter the FTP address and log in. They would be taken to the only folder they have access to.

    This is more than a suggestion. I need this.

    0 votes
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  3. Please can you notify your customers via email about current vulnerabilities with Wordpress etc

    Please can you notify your customers via email about current vulnerabilities/wide-spread attacks with Wordpress and other software packages asap.
    Today I was made aware of any issue with one of my customer's sites which was not posted on all vulnerabilities sites. On contacting cloudways I was told by a Cloudways representative that there was a current widespread attack on Wordpress sites with a suspect certain version of a plugin installed, that was impacting on a large percentage of wordpress installations.

    How come you don't notify your admin clients when this first becomes apparent so that:
    1. It reduces your service/support…

    0 votes
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    0 comments  ·  Customer Support  ·  Flag idea as inappropriate…  ·  Admin →
  4. i need compatible version of elasticsearch for akeneo

    akeneo needs between Elasticsearch 5.5 ≤ version < 6.0

    0 votes
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    0 comments  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →
  5. I want to add application multicraft,java and Sqlite

    Hello Cloudways,

    I want to add application multicraft,java and Sqlite To open server game minecraft. Add application to your anwser please?

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
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