Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Apache aliases

    Currently application is related to the (sub)domain, e.g.:
    app1 -> example.com
    app2 -> a2.example.com

    I would like to create new application, but use alias instead of subdomain:
    app1 -> example.com
    app2 -> example.com/a2

    Example Apache configuration for phpmyadmin:
    Alias /phpmyadmin/ "path/to/applications/phpmyadmin/htdocs/"

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Knowledge Base for Advanced Cron-Jobs

    Knowledge Base about Advanced Cron-Jobs wit better description about the possibilities of Advanced Cron-Jobs:

    • do output with cron-script.php >> cron-script-output.txt
    • different possible to execute like for php «31 04 * * * php pathToPhpScript/....»
    • what is the base-path for cron-scripts, or do I have to use always absolute-path
    • examples like (abstract): DD HH DD MM dOfWeek interpreter [absPathToScript] >> [absPathToOutputFile]
    • examples like real (pseudoreal) 31 04 * * * php /home/121954.cloudwaysapps.com/txsjrjwqax/publichtml/cron-script-1.php >> /home/121954.cloudwaysapps.com/txsjrjwqax/publichtml/output-cron-script-1.txt
    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Use friendsofphp/php-cs-fixer

    Whist upgrading Magento 2.1.9 the upgrade/component manager makes the recommendation:- "Package fabpot/php-cs-fixer is abandoned, you should avoid using it. Use friendsofphp/php-cs-fixer instead."

    These guys know their stuff...

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Stacks  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Need to fix display issue using Breeze with VR Calendar Plugin

    VR Calendar Plugin

    Version 2.7.2 | By Innate Images, LLC

    when this plugin is activated, the Breeze settings page goes blank but breeze does appear to be working.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Can you add WebDav as standard for stacks and to also add the master user to the WebDav group (usermod -aG davfs2 <username>)

    Can you add WebDav as standard (it's a common used service) for stacks and to also add the master user to the WebDav group (usermod -aG davfs2 <username>) this will allow the master user to setup mounts ect...

    Reason for suggestion is a well known service called BrickFTP, so this link gives you an idea at the bottom:

    https://brickftp.com/docs/tutorials/webdav/

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Before process a App Restore, check and inform if there are enough space to launch that restore

    Before process a App Restore, check and inform if there are enough space to launch that restore

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Prevent Let'sEncrypt/SSL List to Be Obliterated Upon Error

    I have multiple domains on a server/app (DO) that were typed before. Every time I add a new domain to the SSL list (after adding it in the Addon Domains list), I have to brace myself because a single typo or error (especially in a list with dozens of domains) will cause the entire SSL installation to fail and the SSL for all domains is removed. I'm aware a separate SSL is created for each domain, but you already have the multiple-domain list up and running, so if a new one is added and an error occurs, at leats don't…

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Have a KB/support article regarding password requirements.

    The areas for passwords: Master Credentials, MySQL Access, and Application Credentials are different. It makes it difficult to use a password manager's generator.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Add PHP Mecache as PHP extension

    A lot's of caching solutions use Memcache as PHP Extension.

    Like Simple Cache or WP-SPIDER CACHE will be a great addition and that would cost much since the extension is free.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. GUI of the Access Details

    Please move in the GUI of the Access Details;
    Url and Username and Password.

    The Url is in no direct correlation to the username and password.

    I spent a fucking hour on support as he tried to work out why they werent working. Completely rediculous. The details are ONLY stored for wp-admin within the database mysql.

    The fact that you have SSH and SFTP on the right, and these are the username and password for them, is just poor poor GUI design.

    Would be nice if you put "wordpress login" details underneath the URL FOR WORDPRESS.

    And the SSH and…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Update Drupal 8 Version in the one click install

    I suggest to update Drupal 8 one click install to the Latest and recommended version. As of the date of this idea post, the recommended version is 8.3.7
    Due to a security fix, it is recommended to update

    Alternatively, users can use Drush as it is included in the Cloudways Stack, as follows:

    1. Put the site in Maintenance mode via Drush : $ drush sset system.maintenance_mode TRUE

    2. Clear cache via Drush : $ drush cache-rebuild

    3. Run the update via Drush : $ drush pm-update drupal

    4. Take the site out of Maintenance mode via Drush : $ drush sset system.maintenance_mode FALSE

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Improve cloning process

    On cloning an application, optionally allow me to specify the target url and a checkbox to specify that I want an SSL certificate installed.

    This would greatly help improve the process to get that cloned server up and running much quicker.

    Thanks!

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Install libsodium (a.k.a. sodium) on all servers by default

    libsodium (a.k.a. sodium) is a PHP PECL library for secure encryption in PHP. As of PHP 7.2, libsodium will be included as a core library in PHP.

    It would be helpful for those of us building secure PHP applications to have access to this library now instead of waiting for PHP 7.2. This will enable us to use encryption methods that will be good for many years to come instead of being deprecated as mcrypt is now.

    Note that there is a polyfill that can be used until PHP 7.2 if libsodium isn't installed, but it is not nearly as…

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. 2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Better Git prompts

    It would be great to have better Git prompts so you can see what branch you are in as well as other info. This works great, https://github.com/magicmonty/bash-git-prompt.

    I use it now but I have to install it in private_html and run 'source .bash-git-prompt/gitprompt.sh' in that directory every time I log in.

    It would be great to have it done automatically in .bashrc. Or, even better, let users be able to have a personalized .bashrc.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Share benchmarks to know which is the best service that fits our projects

    I have read many reviews with different benchmarks, but for new people like me, it would be nice to have some documentation to know which server and which plan fits our project, based on the number of pageviews, CMS, etc.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Remote access to the database by IP.

    It is very important to provide a screen to add remote connection IPs to the database via software. Blocking access for security reasons is

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Please upgrade to the latest PrestaShop stable release!

    Current Cloudways version for PrestaShop is v1.7.2.0, which was released on July 20, almost two months ago. There's been already 3 additional STABLE releases.

    When do you intend to upgrade PrestaShop and/or how can I upgrade my application?

    There's some bugfixes there that are really important to me.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. SSH On Warning / Auto Off

    It would be great to have some visual reminder on every page of your App settings that SSH is turned on with a simple button to disable it.

    Even better would be option to "Turn On for 1 Hour" or something like that so it automatically shuts off without you having to remember to shut it off.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base