Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. different IP for the the different website on the same server

    It would be really great for SEO if you would provide the possibility to have different IP for the the different website on the same server

    4 votes

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  2. 1 vote

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  3. Enable New Relic infrastructure instead of NR server

    Hi,

    Since NewRelic Server is going to be removed and is already being replaced by New Relic Infrastructure it would be great if the New relic service would be changed so it will enable infrastructure.

    Related features would be:

    • The possibility to change the display name in newrelic-infra.yml. Currently the Cloudways numerical name is shown in New Relic and I have no clue which server is which :-)
    • The possibility to change the display name in the PHP language agent. As if you don't change both the connection between APM and Infrastructure will break.
    • The possibility to restart newrelic infrastructure…
    1 vote

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  4. Changing MySQL Password in Cloudways Console Updates wp-config.php

    It seems logical that updating the password for MYSQL ACCESS in the Cloudways Application Management Access Details would also update the wp-config.php for that application to reflect the new password. But it does not?

    1 vote

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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →

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  5. password

    Please allow users to insert special characters to change cloudways account password. because a password is used as security gate to enter into any account so it's very essential thing for every Cloudways user to set A Strong Password..

    1 vote

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  6. CLI interface

    Option to enter a CLI or directory tree view of the server to delete files etc. sftp is slower and messier if I just want to delete a WordPress theme or plugin.

    1 vote

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  7. Make it ready - like any other hosting

    Server should be ready with domain, email handling, mysql, phpmyAdmin, email client, dns management, this should be ready & easy will save lot of time.

    1 vote

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  8. Cloudways should support mysql Trigger. many developers use trigger

    Cloudways should support mysql Trigger. many developers use trigger

    1 vote

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  9. 1 vote

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  10. Add password reset button to Webmail

    I suggest you add a button on http://webmail.emailsrvr.com/a/index.php?fail=1 to reset the passwords. Thx.

    1 vote

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  11. URL Change

    You have recently made a change to your system. Previously you had to change the wp-config and adjust the DB when changing the URL.
    In 2 minutes everything was done. Now you have adjusted your system to make these adjustments for you in a URL change.
    The problem with the thing is just that it does not run smoothly.
    I wanted to quickly change the URL over 5 hours ago, after completing the development work on a project.
    This resulted in a bug where your support has already been working on for 5 hours. I'm chatting with the 3rd employee.…

    1 vote

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  12. Investigate veesp Servers

    Would you be able to offer more powerful servers through Veesp for a lower price?

    1 vote

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  13. Edits needed for the basic CRON job creation

    When you create a new CRON job in the basic view it needs to put single quotes around the URL so it works for URL's with double URL parameters (GET variables), the & (amp) sign is the one who creates issues, i think.

    1 vote

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  14. Add custom writable folders in /SERVER/NAME/myFolder

    There should be an option in the UI to create custom folders inside the application folder.
    Specific folder names could be excluded so that there wouldn't be a problem with other cloudways services (or only specific folder names for certain tasks allowed).

    This could be usefull in a meriad ways and usecases.
    For my specific usecase, our team members are unable to run the drush archive-dump command because it requires write access to SERVER/APPNAME/drush-backups/folder. With this feature, we would just add a custom folder named drush-backups.

    1 vote

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  15. Improve Gmail SMTP Article

    I have to enable "Less Secure Apps" for all of my clients for SMTP to work. Your tutorial should mention that some people may need to do this, because it took me an 2 hours to figure this out and luckily I've had experience with it before.

    Your Tutorial
    https://support.cloudways.com/configure-gmail-smtp/?utm_source=Platformkb&utm_medium=kbsearch
    Article on how to enable Less Secure Apps
    https://support.google.com/accounts/answer/6010255

    1 vote

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  16. Fix Cloning App to Another Server!

    Theres a bug or error when cloning an app to a different server

    See pic: https://cl.ly/nZns

    The work around is clone the app to the same server, then clone that cloned app to the different server. Cloning an app once takes long enough!

    Please fix!!

    Thanks guys :)

    2 votes

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  17. 1 vote

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  18. Apache aliases

    Currently application is related to the (sub)domain, e.g.:
    app1 -> example.com
    app2 -> a2.example.com

    I would like to create new application, but use alias instead of subdomain:
    app1 -> example.com
    app2 -> example.com/a2

    Example Apache configuration for phpmyadmin:
    Alias /phpmyadmin/ "path/to/applications/phpmyadmin/htdocs/"

    2 votes

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  19. Knowledge Base for Advanced Cron-Jobs

    Knowledge Base about Advanced Cron-Jobs wit better description about the possibilities of Advanced Cron-Jobs:

    • do output with cron-script.php >> cron-script-output.txt
    • different possible to execute like for php «31 04 * * * php pathToPhpScript/....»
    • what is the base-path for cron-scripts, or do I have to use always absolute-path
    • examples like (abstract): DD HH DD MM dOfWeek interpreter [absPathToScript] >> [absPathToOutputFile]
    • examples like real (pseudoreal) 31 04 * * * php /home/121954.cloudwaysapps.com/txsjrjwqax/publichtml/cron-script-1.php >> /home/121954.cloudwaysapps.com/txsjrjwqax/publichtml/output-cron-script-1.txt
    2 votes

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  20. Use friendsofphp/php-cs-fixer

    Whist upgrading Magento 2.1.9 the upgrade/component manager makes the recommendation:- "Package fabpot/php-cs-fixer is abandoned, you should avoid using it. Use friendsofphp/php-cs-fixer instead."

    These guys know their stuff...

    1 vote

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