Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Better app submission

    The process should be:

    1 - Type of the app (Wordpress, Prestashop...)
    2 - Name of the app (My Application)
    3 - Primary Domain (myappdomain.com)
    4 - SSH Key (Yes[] - No[] and if yes "Paste you SSH Key)

    Actually these steps means 3 app restarts and 5 minutes, with all these steps at the app creation time it would take no more than 1mn.

    15 votes
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    2 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  2. Deny all, permit only from my country

    I would like to have the capability to permit connections to my website only from my country. The site is on our local language and there is little to no reason to permit connections from other places (aside from Google robots).

    2 votes
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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  3. Enable SSLSessionCache

    This configures the storage type of the global/inter-process SSL Session Cache. This cache is an optional facility which speeds up parallel request processing. For requests to the same server process (via HTTP keep-alive), OpenSSL already caches the SSL session information locally. But because modern clients request inlined images and other data via parallel requests (usually up to four parallel requests are common) those requests are served by different pre-forked server processes. Here an inter-process cache helps to avoid unnecessary session handshakes.

    Ex.: SSLSessionCache shm:/usr/local/apache/logs/sslgcachedata(32000)

    https://httpd.apache.org/docs/2.2/mod/mod_ssl.html#sslsessioncache

    Or via Memcached (but this requires Apache v2.4) :
    https://httpd.apache.org/docs/2.4/en/mod/modsocachememcache.html

    9 votes
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  4. Prosper202 Marketing Platform

    Because Prosper202 is a free and the more popular tracking softwareu sed bu many peoples.

    5 votes
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    1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  5. Easy Digital Downloads (EDD) Cloud Platform optimized for digital content distribution

    I was not completely satisfied with the performance of Easy Digital Downloads plugin on standard WordPress install. I would like to see in the future optimized for digital content distribution (superfast and Varnish compatible) managed Easy Digital Downloads (EDD) Cloud Hosting from Cloudways.

    13 votes
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    1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  6. Add OSCommerce

    Please add OSCommerce (Ecommerce) as well.

    3 votes
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    1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  7. Allow markup of a servers cost and send the bill to client

    We manage websites for our clients and would like the ability to add a client as a billing team member so they get the invoice. however we would like to be able to set a markup cost to the server to cover our management costs.

    2 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  8. Less drag'n'drop sensitivity

    The drag'n'drop sensitivity of the sections in the server and app overview page are very high, making it almost impossible to click the open and close button without triggering a sorting instead. Specially when using a wacom stylus.

    You might want to consider adding som sort of "min. drag distance before sorting" to each section to avoid unintentionally sorting events.

    1 vote
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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  9. allow xbithack and multiviews in htaccess file

    allow xbithack and multiviews in htaccess file

    1 vote
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  10. Regarding Rackspace Email

    Just a suggestion for your marketing strategy and pricing team.
    Rackspace provides a solid service including fast phone support and other benefits. While Cloudways (as a reseller) is not providing the same level of service as does Rackspace for their normal level of service and features yet charges and equal sum $2/email address.
    This in actuality - as far as I can see at the moment - is a negative benefit for a Cloudways client.
    Maybe the benefit of Cloudways Rackspace would be that it is a cost savings - Maybe providing something different - not less than - for…

    4 votes
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    4 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  11. Add the F1-Micro hosting plan for Google Compute Engine

    Due to its specifications and Google's infrastructure, the F1-Micro plan will be a great addition for CloudWays, since the other entry-level option from DigitalOcean is just not sufficient.

    2 votes
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    0 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  12. Subversion support

    Please allow users to use Apache Subversion on hosting.

    2 votes
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    3 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  13. Resource Boost

    It would be nice to be able to boost performance briefly by purchasing some temporary resources and then to be able to go back down, during development

    2 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  14. 1 vote
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  15. Modification of Moodle App installation

    I suggest modifying the current Moodle App installation so the moodledata directory is not in public_html.

    5 votes
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    2 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  16. I would like to see a strong FAQ section.

    it would be great if you guys can provide a well FAQ section for the supports that you will cover and what not in your Free support section.

    20 votes
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  17. Add option to be notified about all team activities via email

    It's easy to forget to mention all team members is ticket creation form. Would be nice to have team member setting that enables notification about all activities going on: new tickets, ticket updates, comments etc.

    7 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  18. Application Specific Optimisation Add-on

    Hi
    I know you guys are constantly looking to improve your stack. Could this article be of any help for future stack updates?
    http://reviewsignal.com/blog/2014/06/25/40-million-hits-a-day-on-wordpress-using-a-10-vps/

    As a feature request would it be possible to have the Base Cloudways Stack + App specific optimisation config add-ons? So that if for example I were using Wordpress I could then click a button to optimise the base stack for that particular app without affecting the base stack for other apps.

    Cheers,
    Aaron

    3 votes
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    0 comments  ·  Stacks  ·  Flag idea as inappropriate…  ·  Admin →
  19. Make it possible to set server time from the server settings menu

    It would be nice to be able to modify the server time from the server settings menu. Maybe under the advanced section.

    3 votes
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    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →

    Oscar you mean server time or server time zone?. Time is controlled via NTP servers, so don’t see the need for it.

    Cloudways Team

  20. Database panel - improvements

    I think database panel need really improvements.
    I would like to see in database basic columns as ROWS and SIZE of table.
    Also collation does not work properly even if I can change it on clickngo panel. It does not change collation for existing tables.

    4 votes
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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
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