Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Make it perfect

    Apologies, I am sure most or all of these have been suggested and I am suggesting a few at once here.

    • File manager

    • Ability to rename accounts. I am a developer and have 5 accounts and more soon that I am working on for different clients. In the drop down it shows their name, I should be able to rename it so I see the name of the client, not the name they signed up with which sometimes is not someone I know and am not sure which websites it is and need to click around to find the correct…

    1 vote

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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Please add Debit Card Payment Methods

    I am using Cloudways for my blog Nirajforhelp.com
    I want that you add more Debit Card payment Method

    1 vote

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

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  3. Update to latest ElasticSearch 7.10 to enable installation of Magento 2.4.3

    Required ElasticSearch 7.10 to install Magento 2.4.3

    1 vote

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    0 comments  ·  Magento  ·  Flag idea as inappropriate…  ·  Admin →

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  4. PHP-FPM Log buffer length limit issue needs resolving

    There is an issue on servers configured by Cloudways, in which the PHP-FPM log buffer (error msg length) is set to 1028 bytes. This is too short for many errors messages generated by Wordpress.

    It results in many entries of:
    "Message":"AH01071: Got error 'the log buffer is full (1024). The access log request has been truncated.'"

    In the PHP error logs views in Application Manager. So rather than seeing the actual error, you end up just seeing this message. Which is, obviously, very unhelpful.

    Apparently it's due to the setting of log_limit setting in PHP-FPM, complied with Nginx.
    You can…

    19 votes

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    3 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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  5. Breeze Plugin not compatible with Wordfence

    From Wordfence:
    We tested this issue using the Breeze plugin and found two problems.

    This affects Wordfence’s two-factor authentication, if one or more users has set up two-factor authentication, and the reCAPTCHA feature, so using either or both of those features would be broken by Breeze modifying our script tags.

    In Breeze’s “Advanced Options”, under “Delay JS inline scripts”, you can remove the line that says “nonce” to avoid having our script deferred.

    You will also need to turn off the “JS” option under “Minifcation” in Breeze’s settings. We don’t know why they are modifying our script tag when minification…

    3 votes

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    2 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello

    We have replicated the case after enabling the Delay JS Inline, JS Minification, and login with 2FA.

    Breeze does not affect the 2FA process. There is no console error by enabling the Breeze settings with JS minification which may cause the break of script tags.

    Here is the video link. Please have a look

    https://streamable.com/f8lv48

    If the issue is still occurring we request you to kindly create a support ticket and provide us a video with replication steps our team will look into the issue.

    Best Regards,
    Cloudways Team

  6. search filter in selecting branch while deploying a branch on the server

    please add search filter while selecting a branch on the application so that it is easy to select a branch which we need to deploy on the server.

    i have many branches right now, it is difficult to navigate and search the branch which needs to be deployed

    7 votes

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    12 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →

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  7. 39 votes

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    23 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →

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  8. Easy SSL Renewal for Cloudways CDN.

    Ability to renew Cloudways CDN SSL on the Cloudways dashboard to eliminate the need to contact support every time it is nearing its expiration.

    Also, show the number of days left before the SSL certificate of both Let's Encrypt and the Cloudways CDN.

    1 vote

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    1 comment  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

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  9. Update Laravel brand logo on the application select

    The current logo used by Cloudways for the Laravel application is outdated and was replaced early 2019.

    The current Laravel logo can be found at https://github.com/laravel/art

    Updating this logo would be awesome and keep in-line with Laravel's current branding.

    1 vote

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    2 comments  ·  Website Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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  10. Gatsby (true Headless) Support

    Gatsby seems to be sinking its teeth in. It may be here to stay. True headless sites are so ridiculously fast, you can't ignore them. From my research, it seems cloudways does not currently support gatsby serving. I've looked at your other headless options and they're good, but not the same as Gatsby. I recommend you look into it and begin offering options. Thank you for hearing me!

    1 vote

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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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  11. storage

    Storage control.

    As a company, we want to provide tiered hosting for our customers.

    Ideally, we'd like to offer a standard package with up to "1gb" space, and then a premium package with up to e.g "5gb/unlimited" amount of space.

    Is this something that could be easily implemented?

    1 vote

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  12. Support laravel Octane

    Laravel Octane supercharges your application's performance by serving your application using high-powered application servers, including Swoole and RoadRunner. Octane boots your application once, keeps it in memory, and then feeds it requests at supersonic speeds.

    1 vote

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    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →

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  13. Allow users to enable/disable curl on individual applications

    I am developing a WordPress plugin and need to test behaviour on different server settings (eg curl) in a live environment.

    Would be helpful if:

    • Users could control this without needing support from Cloudways team
    • It were possible to toggle curl on a per-app basis (don't want to disable on all apps, just the one I'm testing).

    *Otherwise please provide me a free dev server that stays within my total resource limits if it's only possible to disable/enable server-wide.

    1 vote

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    3 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →

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  14. Generic Bot Protection

    While MalCare is a great option for WordPress, I would like a one-click install with some generic bot protection when we're using cms platforms like Concrete5, Laravel or custom PHP apps. Thanks for your consideration.

    2 votes

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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →

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  15. Add Plausible Analytics

    Can you please add Plausible Analytics?

    https://plausible.io/docs/self-hosting

    Thanks :)

    1 vote

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  16. Add Created Date to Single App Page

    Currently the created date only shows on the "Applications" page, which paginates apps in groups of 10. We've go over 150 apps, so when we need to find the created date we have to trawl through pages to find the correct app.

    So it would be super helpful to have the "Created Date" for an application within the details of a single app. As for where, maybe above/below the "Applications Management" title on the left hand side. Or below that menu? Or within one of the pages - e.g. Access Details.

    Should be super simple to add in wherever! Just…

    1 vote

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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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  17. Kamatera is a cloud provider with low prices and flexible server configuration.

    Please add servers from https://www.kamatera.com.

    They have a very flexible configuration of the server configuration and not big prices.
    I worked on their servers before I moved to Cloudways, I just got tired of doing administration, so I came to you.

    But otherwise, everything is at a high level.

    https://www.kamatera.com/Products/250/Pricing

    4 votes

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  18. SSL certificate for eCommerce

    Hello,

    It would be a great Idea to add a standerd second option next to Let's Encrypt. That could be a SSL suitable for eCommerce site.

    And if you want a custom SSL, you stil can use your "Third-party" SSL

    3 votes

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    1 comment  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →

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  19. Add option for dreamhost dream objects storage

    please add option for dreamhost dream objects cloud storage . I see that you support digital ocean block storage already.

    1 vote

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  20. Creat auto-clear cache option for Breeze cache after plugin updates

    I have auto updates enabled, and each time the site is broken until breeze cache is cleared. I notice breeze can be auto-cleared on posts and page updates, but is there no script I could add that would allow it to clear on plugin updates?

    There have been several security issues recently that have required sites to be updated immediately. Several plugins have had zero day vulnerabilities that require immediate attention. I have too many sites to update manually as quickly as the plugin authors would like.

    Enabling auto-updates on plugins is a great solution, but Breeze cache is the…

    4 votes

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    1 comment  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →

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