Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. One Click auto update all WordPress installs

    Just it. Keep them up to date easily

    3 votes

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    0 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  2. Labels and wildcards for database whitelist

    Add the ability to label IPs added to the remote DB whitelist so you can add your own identifier to IPs. And also add the ability to wildcard IPs by range eg. 5.40.%.%, and also the ability to add by domain name in addition to IP. This will allow for better management and greater control of whitelisted IPs

    4 votes

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    1 comment  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  3. DOCKER and python support

    Hello!
    Surprised you dont support python or docker,

    1 vote

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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  4. Provide a warning about resizing disk quotas taking the site down while it's processing

    I clicked the button and it just did it, and whammo, my site was down without a confirmation or warning. There really should be something there that allows someone to stop it if it's an accidental click, or they might want to arrange/schedule downtime...

    1 vote

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    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  5. Bulk enable bot protection on all apps over a server

    I want to know if there is a possibility to enable bot protection on all of the apps under a server at once. I asked the support team but they have said no. I badly need that since that could possibly save days of work as I have over 100 websites running under your servers.

    4 votes

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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  6. You should add File Manager feature.

    There's no File Manager option in your Cloudways admin dashboard. It's very bad thing though! You must have this "File manager" feature. It's a common feature for all the Hosting provider.

    5 votes

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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  7. rename applications before creating them

    currently you can change the application name after you create it, but its just a shortcut, so in the ftp folder you will have 2 folders for each application, this can get confusing quick

    so it would be nice to be able to set the original name when creating the application the first place

    2 votes

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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  8. Elastic Email subaccounts

    Possibility to have Elastic Email subaccounts at Cloudways customer account level.
    At this moment if one of the website it`s hacked and send tons of emails, all the other websites are affected, noone wants this.

    Regards

    1 vote

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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  9. invoice upi option

    hi please update upi options like gpay , amazon pay or razor pay option that is very esay to pay your invoice on time

    1 vote

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    0 comments  ·  Customer Support  ·  Flag idea as inappropriate…  ·  Admin →
  10. Show optoin how many application can show at a time, in GUI console

    Right now by default user can see only 10 applications at time after login, why you dont give option to user how many applications he wants to show, all or 10, 20,50 etc.

    I have more than 30 applications, its take time to go page to page,

    1 vote

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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  11. update magento2 version ..latest version is 2.3.5 sp1

    update the magento 2 application, latest magento 2 version fixed some security bugs.. :)

    4 votes

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    2 comments  ·  Magento  ·  Flag idea as inappropriate…  ·  Admin →
  12. Cloudways API: Add method to GET domain aliases

    Cloudways currently supports updating domain aliases (1) but does not allow you to GET domain aliases.

    This could be solved by allowing a GET on the existing "v1/app/manage/aliases" route and returning an array of existing aliases.

    (1): https://developers.cloudways.com/docs/#!/AppManagementApi#updateAppAliases

    1 vote

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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  13. Platform agnostic blocking of blacklisted IP addresses

    I'd like the ability within the security tab of the server to block blacklisted IP's automatically from a list of know sources, that helps non-wordpress sites/applications as well as Wordpress sites. Most of the solutions provided seem to be aimed at Wordpress.

    This would mean that all websites and web applications would have the same protection against malicious IP addresses, spamming websites and using up bandwidth, as Wordpress without having to build or find solutions that don't work as well or may not work on the Cloudways platform ( or are too time consuming to be practical, such as blocking…

    1 vote

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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  14. inode

    Add option to purge inode,
    Right now the only option to do this is just through support.

    1 vote

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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  15. Need More DigitalOcean Plans

    I am Cloudways users for over 2 years now. As you see at https://www.digitalocean.com/pricing/, there are options of $5, $10, two $15 plan(different CPU), $20, $40, $80 plans. It can be helpful for users who need more faster server 3v CPU instead of 2v can go for it.

    And DO plans have been upgraded long back but savings hasn't been passed to customers in this regard. Please look into this.

    4 votes

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    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  16. Add option to Archive Servers

    Sometimes we use Cloudways for a project that goes on hold for months or longer.
    Rather than just leave the server running (high cost) or downloading the individual backup dumps of each app on the server before deleting it (high effort)

    It would be super useful to keep the full backup of the server/apps on the remote backup and delete the cloud server "Archive the server"

    Then when we need to server again it can be fully restored (with all the individual settings!) to a new cloudways hosted server.

    3 votes

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    0 comments  ·  Website Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  17. Better Breeze descriptions

    The "Advanced Options" page of this plugin does not properly explain how to specify URLs. Please add examples and/or include a link to a KB article.

    Take the "Exclude CSS" field. I have no idea which of the following are valid:
    - https://example.com/resource/
    - https://example.com/resource
    - //example.com/resource
    - example.com/resource
    - /resource
    - example.com/resource/*
    - example.com/resource/(.*)
    - example.com\/resource\/(.*)
    - /example.com\/resource\/(.*)/

    How do I use this plugin? Please add more detailed instructions.

    5 votes

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    2 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  18. Predefine plugins and themes in a fresh WP install

    Would love to to see an option to create and save WP install templates so we can decide which plugins and themes come with a fresh WP install.

    1 vote

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    0 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  19. Create Payoneer PAYOUT METHOD

    Create Integration with Payoneer in PAYOUT METHOD for affiliate program, will give the opportunity to work with other countries that cannot receive PayPal payments more comfortably. I hope you can. because there are too many clients.

    You can find it Here ^_^

    http://share.payoneer.com/nav/G1HWIg8JZTOmwFWyGtmdjNOf5wQGLX_Mfb34HpTt1WANsXYYg6YWSbZaiG2RZ9cyTp6MYvZk6yZFkEYQZrhtmQ2

    2 votes

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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  20. Allow Team Members to create notifications on Cloudways Bot

    As a developer and affiliate, we run lots of client sites / servers. It would be great if we could create cloudways bot notifications with our accounts.

    It seems silly for only the master account to be able to do this. Especially, when a lot of clients (main account holders) are non-techies.

    1 vote

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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
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