Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Please add any India based server

    Please add any India based server

    3 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  2. Add OwnCloud to the applications list

    I think and hopefully others will aswell like to see OwnCloud offered in the application list.

    14 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  3. Bring back Power Cloud!!!!

    We're looking for a plan that offers root access, and had heard that Power Cloud was the way to go. But your CSR chat tells me that is no more.

    Our coder won't work without root. And we've heard great things about you but this is a deal breaker.

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  4. Set up new drupal installs with the garland theme

    It now defaults to stark, which is hideous. If I need stark, I will select it myself.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Drupal  ·  Flag idea as inappropriate…  ·  Admin →
  5. 15 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  6. An alert *before* you enter your credit card

    I suggested a feature: an alert before you enter your credit card details saying the trial period ends right away after doing it... not an email afterwards when there is nothing else you can do about it.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  7. Excel MySQL Support

    Please allow to connect to MySQL Database in Excel. Not only MySQL Workbench!

    6 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  8. I need WHM for restore my backup

    I need WHM to restore my prestashop backup.
    I can't insall CentOS and you don't provide VHM

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Prestashop  ·  Flag idea as inappropriate…  ·  Admin →
  9. Add GoDaddy Hosting which include DDOS

    Godaddy Cloud Servers are about the same price as DigitalOcean and already provide DDOS protection by default. This information is something you will find if you call them for it's not listed on their website.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  10. Add LOCALE settings to PHP configuration

    It would be useful to be able to set the LOCALE setting for php.

    5 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  11. Setup Queue workers for Laravel

    It's not possible to setup queue workers for Laravel. The ability of dispatching to workers is a big thing. It would be great if it could be supported.

    8 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Stacks  ·  Flag idea as inappropriate…  ·  Admin →
  12. Support for setting up OpenBazaar Server

    I was told that I would not be able to run an OpenBazaar node on cloudways, but if I leave a link to the guide for setting it up on Digital Ocean, people would look into whether it could be supported. I would like to receive an email if more information is available on whether it is already possible, not possible, or will be made possible later. The guide is at https://openbazaar.zendesk.com/hc/en-us/articles/207852873-Guide-to-Setting-up-OpenBazaar-Server-on-a-VPS, my email address is dekker3d@gmail.com

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  13. Add the ability to lock down file write access per application (so one a compromised application cannot affect other)

    Applications on the same server currently have write access to each others' files by default, which is an unnecessary security risk. For example, if you have multiple Wordpress applications on the same server and one gets compromised, the hacker could also compromise any other applications on the same server. If possible, it would be worthwhile to at least have the option to lock down file write access on a per application basis. I believe you already have apache running under separate users for each application, so this might be as simple as disabling the www-data group permissions.

    3 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  14. Question regarding hosting

    Can somebody explain me how $40 a year!!! shared hosting plan we came from can handle a high loads and $40 a month!!! plan we picked(small server-amazon web servers based in Ireland) can not handle that? We were already recommended to upgrade to medium $90 server. Im confused.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  15. 17 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Stacks  ·  Flag idea as inappropriate…  ·  Admin →
  16. Prevent caching on specific pages

    I'd like to add a list of pages that will never pull from cache

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  17. Click & Go Application Credentials visible for Master User

    We were used to have all credentials in that spot, could be a good idea set them to be viewed for master access, inserting the “Master user” as the first member of the team?

    Why i need to add a new member (that is a copy of myself account) with another email, plus I want all my work email on the one you have already to contact me

    3 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →

    Graziano, you have the master credentials at the server tab level cause they give access to all apps in that server. You don’t need to create another account for yourself. Master credentials have SSH and SFTP access to all apps already.

    Let me know if I am missing something.

    Cloudways Team

  18. Support for creating CSR for multiple domains (SAN)

    Your platform supports SAN and Wildcard SSL certs but the CSR creator under Application Management does not support multiple domains and it gives error "Enter Domain name in correct format" when I typed in my domains under it. Seems like it supports one domain only so it should be updated.

    5 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  19. Include t2.nano as a new AWS instance type

    i would love to have the t2.nano amazon instance in your system.

    5 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  20. add SMS option for two factor authentication

    Two factor authentication is important but at the moment I don't really feel I have this option.

    Please add SMS as an option for two factor authentication.

    I prefer SMS as a two factor authentication method.

    I don't really want to use google authentication anymore as I just had the IOS app lose all the settings. Plus I find it more cumbersome than SMS.

    Thanks!

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

Feedback and Knowledge Base