Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Allow changing Varnish config file (VCL) after application setup

    A dropdown with options next to the "Varnish Toggle" button allowing us to choose which VCL is configured with this application would allow us flexibility to change our stack without having to create a whole new application and reconfigure ours.

    6 votes
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  2. Fail over to a different server

    setup failover site on the different servers and in case of failover you can autoswitch the site to the failover

    i.e Main site on AWS large, fail site on AWS small or Ocean Drop or other provider

    8 votes
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    1 comment  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  3. PHP 7 compatible with memcache in cloudways.

    PHP 7 compatible with memcached in cloudways for improving the speed of wordpress and phps sites.

    When active memcached charging time decreases drasticamento and php 7 should decrease the load time even more.

    18 votes
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    1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  4. Integrate R analytics with PHP

    R Programming tool is used for doing analytical computations. It would be nice if the cloudways provide me some way to integrate this with my already existing PHP application.

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  5. Improve permission settings

    I notice when you change the shell username to something else, it doesn't change the ownership of the directories and files in the public_html directory. You have to do an additional step which is Reset Permissions to have it reflect the changes. Maybe have function to also reset permissions when you change the shell username.

    1 vote
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  6. Please update libtidy

    The one you have is from 2009! and there is no way for using to manually install the new version.

    http://binaries.html-tidy.org/

    1 vote
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    0 comments  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →
  7. Please, stop rounding off charges!

    I think is not fair rounding off values, since we're not playing math, but dealing with money. By rounding values, people are unwittingly donating money to Cloudways! What about non dollar paying customers? As an example, by rounding $0.5 to $1, customers are paying more $0.5 for nothing, and customers which pay in reals are paying around R$ 1.65, just for nothing. Please, stop doing that. You are a company, not a non-profit organization we are helping with this "donations". If Cloudways thinks backups costs are high, simply make a price readjustment on it.

    4 votes
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    0 comments  ·  Customer Support  ·  Flag idea as inappropriate…  ·  Admin →
  8. Is it possible to set hostname default to clients domain?

    Hi,

    I am the developer of WHMCS Digitalocean reseller module and WHMCS Serverpilot reseller module. I am interested in your service and found you are now providing API's to manage your service. So it peaks my interest to develop a module for whmcs similar to my previous modules.

    Before that, i have some questions to get answers?


    1. Is it possible to set hostname default to clients domain name or something else instead of app-xxxxx.cloudwaysapps.com? So that it makes the module some what white labeled.


    2. is it possible to get developer account/server to test my module in live?


    3. Do you guys…

    1 vote
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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  9. More repositories to one application

    Now we can add only one repository do application from admin panel - If I want to add another repository I must to do it via SSH - this is
    impediment and totally incomprehensible.

    Thanks.

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  10. Use supported PHP timezones (America/Chicago instead of US/Central)

    Some of the PHP timezones listed on the basic settings and packages page are not supported by PHP. For example, I can select "US/Central" as a timezone, but PHP only supports "America/Chicago", which isn't an option. See: https://secure.php.net/manual/en/timezones.others.php

    2 votes
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  11. Add Tiny Tiny RSS as an app

    Allow the RSS reader Tiny Tiny Tss to be installed on Cloudways. https://tt-rss.org

    2 votes
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  12. 9 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  13. Add iowait to the monitoring system for better CPU/HDD Monitoring

    iowait tells us how much time the CPU is waiting for the HDD - which would be very useful when identifying the bottleneck on a server so we can better decide what and when to upgrade

    1 vote
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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  14. Add PHP and MySQL Timezone GMT +1 BERLIN again

    The PHP/ MySQL Timezone for GMT +1 Berlin is missing in the server settings tab.

    4 votes
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    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  15. Always populate raw post data

    alwayspopulaterawpostdata settings

    1 vote
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    1 comment  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  16. 2 votes
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    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  17. Allow other SQL GUIs to connect to the database

    Cloudways should allow their users to connect to their databases with the MYSQL GUI of their choice. I was unable to use MySQL Workbench and Cloudways support essentially told me they couldn't help me because the tech believed there was an incompatibility with the OSX version and the Cloudways server. So I'm stuck using the Cloudways interface, which is not nearly as powerful as Sequel Pro.

    5 votes
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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  18. elasticmail limit alert

    Send an email warning the consumption of elasticmails before it is reached

    3 votes
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    1 comment  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  19. 1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  20. Simple Machines Forum (SMF)

    It would be great to also host a Simple Machines Forum (SMF) as an option, that way I could have ALL my sites only here.

    I think it would be great for Cloudways and for your other customers too as SMF is a widely used forum application that could seriously expand the breadth of your service reach and the happiness of your clients.

    Their website is here http://www.simplemachines.org/ just to make life easier.

    Thanks!

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
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