Service Improvement

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  1. Make the "Restart" Buttons Work in the New Platform

    When Apache or MySQL go down, the "restart" buttons can't be clicked and are always grayed out. I always need to chat with your support to get things restarted. It would be fantastic if these buttons worked.

    2 votes

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    completed  ·  1 comment  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  2. Allow account owners/master user to create application credentials directly

    I should be able to have full control over my team members. if i want to set their login password i should be able to do it, but as it stands right now I have to bother my user and ask them to perform a password creation step that they shouldn't have to.

    I should be able to go to them and say "here is your access" as I don't want them to have access to the Cloudways console, I just want them to have an SFTP login, thats it. Requiring them to login and create their own credentials is…

    27 votes

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    8 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for all your votes. We have now made it possible for account owners/master users to create as many application credentials as they like directly, without the need of creating team members first.

    Please note that SSH access for applications will need to be enabled from within “Application Settings > General” in order for SSH to work for any application credentials created this way.

    Cloudways Team

  3. Add application domains that support 'www.' prefix as well as without

    To help test redirects to a 'www.' pages without addition setup or save headaches when moving sites to cloudways that already have 'www.' redirects

    1 vote

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    completed  ·  1 comment  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  4. Provide a way to edit/remove Let's Encrypt from application

    Currently there is no way to make a change to the installed certificate so it is not possible to change the domain once a cert has been installed. The only resolution available presently is to migrate to a new application.

    3 votes

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    3 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  5. support magento 2.1

    support magento 2.1 with a 2.1 version application installation

    1 vote

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    completed  ·  0 comments  ·  Magento  ·  Flag idea as inappropriate…  ·  Admin →
  6. Possibility to disable xDebug

    It is known that in a production environment having xDebug enabled is a performance issue. Having a switch to toggle xDebug would improve most of the production servers where nobody really needs xDebug.

    2 votes

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    2 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  7. Add PHP 7

    PHP7 will land soon and smart hosting companies are already supporting it (see Siteground and a handful other competitors).

    The speed and performance gains are tremendous. Speed + performance = better website experience and for commercial sites, more revenue.

    The first hosting company to get proper staging support, php 7, easy SSL install and SNI support gets my future business. It's no longer okay for hosting companies to lag behind on PHP, holding the web back.

    114 votes

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    16 comments  ·  Stacks  ·  Flag idea as inappropriate…  ·  Admin →

    PHP7 is now live. Please note that it is only available (and will continue to be) on Debian 8 servers. If you are running on an older Debian 7 server, you can migrate your application to a new Debian 8 server (where even with php 5.6 you will get better performance) and test php 7 there.

    Announcement:
    http://www.cloudways.com/blog/turbocharge-your-cloud-based-application-with-php-7/

    How to upgrade from php 5.6:
    https://support.cloudways.com/how-to-upgrade-to-php-7/

    Caveats:
    https://support.cloudways.com/php7-and-its-compatibility/

    Cloudways Team

  8. mysql 5.7

    When will this update available mysql 5.7 in the panel.

    53 votes

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    16 comments  ·  Stacks  ·  Flag idea as inappropriate…  ·  Admin →
  9. Allow users to rename application folder

    It's great that we can now have a single SFTP account to access all applications on each server. However the randomly generated application folder names, while secure, are not user-friendly. By the time I have looked up which folder corresponds to each application, I might as well have set up an FTP account for each application.

    Give us the ability to rename application folders to something meaningful would make the functionality much more useful

    9 votes

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    10 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  10. Give MySQL Workbench access without having to give master credentials

    I would like being able to give someone access to a single database throw MySQL Workbench without having to send him the master credentials that could be used to access all the server files throw SFTP.

    1 vote

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    1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  11. Better wording for Delete Primary Domain under Domain Management

    This is a suggestion for better wording when you click on the Delete button of a primary domain that has been set.

    The pop up window text says: "Are you sure you want to delete Application Primary Domain?"

    This can be confused to think you might delete the applications itself. Wording such as: "Are you should you would like to delete this primary domain assigned to the application?" would be more specific.

    3 votes

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    2 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  12. Add a testing URL to each server, changing the hosts file is a faff and a testing url would be so much easier to use

    Add a testing URL to each server, changing the hosts file is a faff and a testing url would be so much easier to use

    1 vote

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    3 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  13. Elastic Email showing the wrong prices

    Elastic Email showing the wrong prices.
    The prices shown here are different from the prices that appear when you click on the elastic email add-on.

    https://support.cloudways.com/how-to-activate-elasticemail-addon/

    1 vote

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    1 comment  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  14. 1 vote

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    1 comment  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  15. 6 votes

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    3 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  16. Add Magento 2.02 the latest version

    Upgrade availability for Magento 2.02 via Application List

    1 vote

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    completed  ·  0 comments  ·  Magento  ·  Flag idea as inappropriate…  ·  Admin →
  17. Add the higher servers configurations 32 to 64GB RAM 12-20-24 cores

    Please add the higher servers configurations from Vultr and DigitalOcean featuring 32 to 64GB RAM 12-20-24 cores.

    While I am not ready just yet for them I do need to know that the option will be there when the time comes.

    Also may I suggest that you top the managing fee (markup) per server to be close to $100? This would also match Linode current full manage service offer. It's just that 60% markup would make these more expensive servers way too expensive.

    Thanks!

    1 vote

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    3 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  18. Add PHP-FPM

    Your services do not include PHP-FPM which is very vital for good performance. Frankly, this is the only reason why i am not taking your services after the trial...

    10 votes

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    11 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  19. Rehabilitate SSH access with application credentials

    Rehabilitate SSH access with application credentials and not for only Master credentials.

    In my case, we have our software, installed on our software, that connect via SSH to single application for launch some php script with php-cli.

    Now, i can't give master password to our customer!

    4 votes

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    4 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  20. keep the application credential in master

    I think you should keep the applications sftp access credential in the master account. I know that it seem duplicated but in fact, it's not. since the application credential locks to one applications. also, if I need a application credentail I would need to create a team member account and do all the crazy thing to set up the new member account in order to make the application credentials. this is very tedious and troublesome sometime because all we need is to get the credential info and send it to someone. Normally, we need the application credentail is because we…

    2 votes

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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
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