Found an issue with Cloudways integration with WP Rocket plugin, particularly the image expires headers are not working. After significant investigation by Cloudways support (many thanks Ehrar for the awesome help and patience), found that the culprit is the nginx vhost overwrite that prevents the expires headers. The issue is fixed after enabling the WebP redirection in the Cloudways Application settings, which exclude the nginx vhost rules/overwrites for images such as webp, but also including jpeg, png, etc. that are needed to get the expires headers to work.

Recommend to enable it by default, seems like a situation that many users may face when integrating Cloudways with WP Rocket (or likely also apply to other caching plugins).

Thanks.

Hi,

You should implement backups the same way some of the best web hosting providers do:

1) Separate manual backups from the automated ones.
1.1) Manual backups should be "persistents" so they don't just disappear as the automated backups go on. Hence, the separate list only containing manual backups.

To avoid abuses, you can limit to 5 or even 3 maximum "spots" of manual backups at the same time. That way, we are forced to delete some to make further manual backups, so that we never exceed the limit of manual backups spots.

  1.2) You could, as well, allow us to disable automated backups. That way you reduce the load on your servers, as most people never use automated backups.

For more static websites, this is life changing as an initial manual backup could act like a "clean snapshot" we can use repeatedly over time as major issues occur (making the automated backups useless). And we could make one at each major update.

2) Please, please, please allow us to rename backups (manual ones only)
Automated backups shouldn't need to be renamed but manual backups should.
If we do some subsequent backups after major steps, we should be able to clearly see which backup was from which step of the website's development, even 5 months later, when we don't remember the workflow anymore.

Oh and those features should be "free". It would be outrageous if you implement those feature and make them paid ones.

Thank you very much in advance !

Cloudways already offers the ability to add funds to our accounts.
If there are no funds in our account at the time of payment, it automatically uses the credit card on file.

Allow us the option to choose which is the primary form of payment: credit card or account balance.

I find this VERY important because if there's an important reason not to be paying attention to emails and the credit card on file doesn't work, your system will shut down our servers in 3 days. Plus the added stress to stop what we're doing to figure out why the payment wasn't made within the 3 day window is simply not necessary.

If the account balance could be used as a backup fund for this sort of situation, a sms notification could be added letting me know that the CC failed and payment has been made from the account balance.

That way, we don't have to stop what we're doing to immediately correct the issue. Instead, we all have a month.

Could you please add a option to upgrade just a computing power (RAM & CPU cores etc.) without increasing SERVER'S OWN DISK If I already have enough space available on block storage?

Since most of the time 50GB is enough for logs and operating system operation. After then I just want to upgrade computing power without increasing SSD.

I'm making this suggestion based on this statement:
"once you add a Block storage, the SERVER's OWN DISK becomes unusable for web files, it is dedicated to LOGS and server Operating system only."

If it is possible, please make this feature available.

Also, can you provide AWS Simple mail service(SES) add-on available on your platform? I need this feature urgently.

Could you please add a option to upgrade just a computing power (RAM & CPU cores etc.) without increasing SERVER'S OWN DISK If I already have enough space available on block storage?

Since most of the time 50GB is enough for logs and operating system operation. After then I just want to upgrade computing power without increasing SSD.

I'm making this suggestion based on this statement:
"once you add a Block storage, the SERVER's OWN DISK becomes unusable for web files, it is dedicated to LOGS and server Operating system only."

If it is possible, please make this feature available.

Also, can you provide AWS Simple mail service(SES) add-on available on your platform? I need this feature urgently.