Service Improvement
Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!
-
Improvements for Bot Protection
Your documentation about Bot Protection doesn't make sense. It says to add to whitelist click X and to remove from whitelist click the checkmark. Also, in the screens such as Traffic requests, every entry whether in Allowed or Blocked as a green arrow next to it. When hovering above the checkmark it says "Whitelist this IP". That seems backwards, and even more confusion is that these same rules apply for both Allowed and Blocked tabs. I am not even sure what actions to take and I don't want to block or allow an IP accidentally. What would make more sense…
3 votes -
Make the free trial OPTIONAL for new signups
The free trial is at best silly and at worst a very easy mistake to make me and you look bad. I've had numerous clients sign up for Cloudways, take the mandatory 3 day free trial (a useless amount of time for a free trial, IMO) and then freak out when their site goes down 3 days later because they didn't manually upgrade to a paid site. NOBODY EVER wants a 3 day free trial, they just want to sign up for an account and be done with it, so why is this mandatary? Please, at the very least, make…
1 vote -
Please ADD 🇮🇳Indian🇮🇳 Payment option.
Indian payment option
1-RUPAY Card
2-UPI
3-WALLET payment option (paytm, phonepe, amazon pay)Please feel😭 our problem🤕.
1 vote -
Add Cloudron
Please add Cloudron. It will make it easy for users to install dozens of apps like Nextcloud, Discourse, Kopano Meet, Matomo, Matrix, Moodle, PeerTube, Rocket.Chat, Taiga, Bitwarden and Jitsi toon hopefully from the next major release!
Linode already has a one-click app so at least provide it on Linode servers. Thanks.
https://www.cloudron.io1 vote -
Hi, Would be great to have the possibility to have google or aws in switzerland. When do you think it could be possible ?
Hi,
Would be great to have the possibility to have google or aws in switzerland.
When do you think it could be possible ?
1 vote -
1 vote
-
One Click Install for Wikis
The ability to install a Wiki platform like MediaWiki, Wiki.js or DokuWiki would be very helpful. I'm not even sure these are supported for installation through PHP
2 votes -
Implement auto-scaling infrastructure
The ability to set Cloudways to automatically scale server infrastructure to handle current traffic, and provide the necessary resources automatically would be wonderful. Also would be great to add more servers automatically as needed when a server has maxed out settings and performance.
1 vote -
Add Jitsi Meet
Can you please add Jitsi Meet. I'm currently using Linode for this and would like a simpler way or install and manage this with less maintenance so I can focus on other jobs. I know Cloudways would be more expensive but it would be worth if it was managed and as hassle free as possible.
https://jitsi.github.io/handbook/
Thanks :)
2 votes -
create cloud storage integration plugin
since cloudways do not support video image cloud storage. can you provide a plugin that can link WP media library to major cloud storage vendors ie. dreamhost,. S3 etc.
2 votes -
Make it possible to update PHP version on all servers in one click
Hi,
I want a feature so that I can update the PHP versions on all servers at once instead of having to manually upgrade each server by hand. It takes a tremendous amount of time since every PHP upgrade takes +5min to complete.
1 vote -
Ability to nickname Team account instead of showing primary account holder's first name
I would like the ability to give an account a nickname as a team member. When I have multiple accounts in my dropdown, they only show the primary account holder's first name. If you have two accounts in there with Mark as the first name, it's confusing.
https://snipboard.io/IlQ36h.jpg3 votes -
Tunning Nginx, Apache and Varnish for Magento To avoid X-Magento-Tags header too large bug
The possibility to increase memory for varnish parameters "httpresphdrlen" and "httprespsize"
"fastcgibuffersize" and "fastcgibuffers" for nginx
and "LimitRequestFieldSize" for apache
To avoid "X-Magento-Tags" header too large bug1 vote -
Provide access to Digital Ocean Premium AMD Droplets as well as/instead of the Intel ones
The AMD-based Premium droplets are pretty consistently outperforming the Intel ones. If only one DO Premium option is offered, it should be the AMD one.
1 vote -
Accept Ed25519 keys on the Dashboard/Console
Please, consider adapting the Dashboard to allow the adding of Ed25519 keys for SSH sessions.
RSA, the cryptographic method currently in place for SSH sessions, is mathematically breakable, which is why long keys are necessary to keep security; nevertheless, there is always the possibility they could be cracked. Also, for long term protection, RSA keys should now, supposedly, contain at least 15360 bits; of course, this is unrealistic in a real environment, as it decreases performance and increases strain on the communication channels.
I pledge for the usage of Ed25519, considering a mere 256 bit key is enough to guarantee…
4 votes -
Improve customer support
Customer support should be better trained and more efficient.
Always hidding behind things like "Advanced Support" for basic features as just install a simple php-extension.Customer support should be helpfull and not trying to steal customer with "new support plans".
Worst customer support in the industry so far
1 vote -
Direct login to WP dashboard from admin planel URL without password
This is a very handy function i see WP Engine has and it makes it super easy to just login to each site without the need to save passwords in the browser or add them manually. Do you think this would be an option to implement in the future?
20 votes -
Resource limitation control per application (disk space, bandwidth limit, CPU cores)
Adding limitations per application would be a great help so we can offer our clients a specific number on
disk space
bandwidth limit
CPU cores
and etc.65 votes -
Dedicated Nodejs servers
Dedicated Nodejs servers that support per application environments
2 votes -
local development Tool
Would be great to have a Local Development tool that can push/pull to Cloudway like Local.
5 votes
- Don't see your idea?