Service Improvement

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  1. fix the compatibility issue of your Chat Help with the Vivaldi browser.

    In my Vivaldi browser (latest version) the Live Chat widget is grayed out. It works fine in other browsers. There's clearly an incompatibility with that browser, which is just another Chromium-based browser like opera and Microsoft Edge. Please fix the issue. Thank you.

    1 vote

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    0 comments  ·  Website Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  2. Include a EU based/owned cloud provider

    The current options of infrastructure providers are great, but due to the recent invalidation of the Privacy shield act, some of our clients want providers owned and operated in the EU (not just US-owned companies with data centers in the EU).

    2 votes

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    1 comment  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  3. I am waiting for the start of IPV6.

    We want to start with IPV6. I don't want to use one server only with one IP. Each website should have own ID. Then the SPAM problem would be minimized strongly.

    1 vote

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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  4. Running reds versions is 2+ years old

    Deployed Redis versions is Redis 5.0.3 (Released Tue Dec 11 18:17:26 CET 2018)

    Since the release of 5.0.3. REDIS had 17 updates(!)

    When can we see an update?

    Thanks,

    Ed

    1 vote

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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  5. Make error reporting in SSL installation more verbose.

    I have dozens of domains added to my server, all with Let's encrypt certificates.

    Sometimes, I face an issue when I can't add a certificate for a new domain because one of the old ones has got its IP address misconfigured.

    Error reporting for these cases, as it is now, is not very descriptive, so I am forced to manually copy-paste all my domains (up to 100 of them) into a DNS lookup tool.

    The current error message in such cases look like this:
    Server 4: Please make sure that your domains are pointed correctly to your server IP

    Desired…

    1 vote

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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  6. 1 vote

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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  7. PHP version APP

    On different platforms it is possible to have different versions of PHP for different applications.

    It would be very good if CloudWays provided that too.

    2 votes

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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  8. unbranded for resellers

    Remove your branding from file paths as default. Also supply unbranded cache plugin. Resellers like myself do not want this and it is a real problem. Server pilot do not have their branding everywhere and it just make a barrier to using your service ie ‘/home/master/application/NAME-of-APPLICATION/public_html rather than /home/444739.cloudwaysapps.com/z

    3 votes

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    2 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  9. During the Let's Encrypt autorenewal process, add a htaccess file to work around protected roots

    If you have a .htaccess in the root of your application, that adds a htpasswd based auth password for the entire site, the Let's Encrypt autorenewal process fails. The process create a subdirectory, .well-known/ and uses it for the renewal process, deleting it at the end of the process.

    There are two easy ways to get around this that I can think of:


    1. do not delete the .well-known directory at the end of the process. so that us customers can add in the .htaccess file in there if we want to, to leave it readable



    2. as a part of the…

    1 vote

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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  10. Setting Sucuri as WAF should also enable WAF bypass prevention

    In the advanced settings for nginx there is an option to set a WAF. This is needed fo nginx to grab the right headers in order to get the actual visitor's IP address.

    Using a WAF one would certainly also want a WAF bypass prevention. For this SUCURI suggests adding the following lines to the nginx vhost:

    location / {
    allow 192.88.134.0/23;
    allow 185.93.228.0/22;
    allow 2a02:fe80::/29;
    allow 66.248.200.0/22;
    allow 208.109.0.0/22;
    deny all;
    ....
    }

    There should be an option to do that when chosing sucuri as a WAF.

    Also, if you contact support to add those rules for you (which…

    1 vote

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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  11. Stop server from leaking SSL information

    If the application is served through a WAF, you don't want anyone to bypass the WAF by accessing the server using its IP address.

    Cloudways gives us the option to disable access to the application using the IP address only (apache Access Application via IP). However, the web server is still responding to SSL requests, thus leaking the certificate information that would include the common name.

    The SSL certificate should only be presented to the WAF/requests using the hostname/URL and not by accessing the IP address.

    It seems that cloudways is using nginx as a reverse proxy in front of…

    1 vote

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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  12. Add Statamic to list of applications

    It would be great to see Statamic added to the list of applications for auto-install. This is a very fast-growing CMS with an increasing following.

    2 votes

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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  13. it would be great if you make it available to limit resources for a specific app

    it would be great if you make it available to limit resources for a specific app

    3 votes

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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  14. lazy load

    Possible to add the Lazy load feature in Breeze plugin which is written here. https://www.cloudways.com/blog/wordpress-lazy-load/
    If possible to include maximum Features

    Best regards
    Rafilathif

    1 vote

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    0 comments  ·  Website Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  15. Quickly add IP to whitelist

    I really want a feature to quickly add my current (dynamic) IP to whitelist in the Security Panel

    1 vote

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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  16. Plase add postgres sql along with mysql....

    Please add Postgres SQL along with MySQL

    3 votes

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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  17. Server Log

    While I was talking to support he mentioned cloudways only save log of 7 days. While doing log server analysis for SEO we need 30 days at least. Can you guys extend it?

    1 vote

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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  18. One Click auto update all WordPress installs

    Just it. Keep them up to date easily

    3 votes

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    0 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  19. Labels and wildcards for database whitelist

    Add the ability to label IPs added to the remote DB whitelist so you can add your own identifier to IPs. And also add the ability to wildcard IPs by range eg. 5.40.%.%, and also the ability to add by domain name in addition to IP. This will allow for better management and greater control of whitelisted IPs

    4 votes

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    1 comment  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  20. Local Time in dashboard

    It would be nice if you would show MY local time on the dashboard instead of server time. I have no idea where the server is, and even if I do, I have to remember the country, and the offset in hours, and do math every time I look at a time. You're a computer. You know where the server is, and you know where I am, just do all that for me.

    1 vote

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    0 comments  ·  Website Improvements  ·  Flag idea as inappropriate…  ·  Admin →
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