Service Improvement

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  1. Improvements for Bot Protection

    Your documentation about Bot Protection doesn't make sense. It says to add to whitelist click X and to remove from whitelist click the checkmark. Also, in the screens such as Traffic requests, every entry whether in Allowed or Blocked as a green arrow next to it. When hovering above the checkmark it says "Whitelist this IP". That seems backwards, and even more confusion is that these same rules apply for both Allowed and Blocked tabs. I am not even sure what actions to take and I don't want to block or allow an IP accidentally. What would make more sense…

    3 votes

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    2 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Make the free trial OPTIONAL for new signups

    The free trial is at best silly and at worst a very easy mistake to make me and you look bad. I've had numerous clients sign up for Cloudways, take the mandatory 3 day free trial (a useless amount of time for a free trial, IMO) and then freak out when their site goes down 3 days later because they didn't manually upgrade to a paid site. NOBODY EVER wants a 3 day free trial, they just want to sign up for an account and be done with it, so why is this mandatary? Please, at the very least, make…

    1 vote

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

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  3. Please ADD 🇮🇳Indian🇮🇳 Payment option.

    Indian payment option
    1-RUPAY Card
    2-UPI
    3-WALLET payment option (paytm, phonepe, amazon pay)

    Please feel😭 our problem🤕.

    1 vote

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    0 comments  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →

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  4. Add Cloudron

    Please add Cloudron. It will make it easy for users to install dozens of apps like Nextcloud, Discourse, Kopano Meet, Matomo, Matrix, Moodle, PeerTube, Rocket.Chat, Taiga, Bitwarden and Jitsi toon hopefully from the next major release!

    Linode already has a one-click app so at least provide it on Linode servers. Thanks.
    https://www.cloudron.io

    1 vote

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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →

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  5. Hi, Would be great to have the possibility to have google or aws in switzerland. When do you think it could be possible ?

    Hi,

    Would be great to have the possibility to have google or aws in switzerland.

    When do you think it could be possible ?

    1 vote

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    0 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →

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  6. 1 vote

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    0 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →

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  7. One Click Install for Wikis

    The ability to install a Wiki platform like MediaWiki, Wiki.js or DokuWiki would be very helpful. I'm not even sure these are supported for installation through PHP

    2 votes

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    1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →

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  8. Implement auto-scaling infrastructure

    The ability to set Cloudways to automatically scale server infrastructure to handle current traffic, and provide the necessary resources automatically would be wonderful. Also would be great to add more servers automatically as needed when a server has maxed out settings and performance.

    1 vote

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  9. Add Jitsi Meet

    Can you please add Jitsi Meet. I'm currently using Linode for this and would like a simpler way or install and manage this with less maintenance so I can focus on other jobs. I know Cloudways would be more expensive but it would be worth if it was managed and as hassle free as possible.

    https://jitsi.github.io/handbook/

    Thanks :)

    2 votes

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  10. create cloud storage integration plugin

    since cloudways do not support video image cloud storage. can you provide a plugin that can link WP media library to major cloud storage vendors ie. dreamhost,. S3 etc.

    2 votes

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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →

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  11. Make it possible to update PHP version on all servers in one click

    Hi,

    I want a feature so that I can update the PHP versions on all servers at once instead of having to manually upgrade each server by hand. It takes a tremendous amount of time since every PHP upgrade takes +5min to complete.

    1 vote

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    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →

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  12. Ability to nickname Team account instead of showing primary account holder's first name

    I would like the ability to give an account a nickname as a team member. When I have multiple accounts in my dropdown, they only show the primary account holder's first name. If you have two accounts in there with Mark as the first name, it's confusing.
    https://snipboard.io/IlQ36h.jpg

    3 votes

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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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  13. Tunning Nginx, Apache and Varnish for Magento To avoid X-Magento-Tags header too large bug

    The possibility to increase memory for varnish parameters "httpresphdrlen" and "httprespsize"
    "fastcgi
    buffersize" and "fastcgibuffers" for nginx
    and "LimitRequestFieldSize" for apache
    To avoid "X-Magento-Tags" header too large bug

    1 vote

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    0 comments  ·  Magento  ·  Flag idea as inappropriate…  ·  Admin →

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  14. Provide access to Digital Ocean Premium AMD Droplets as well as/instead of the Intel ones

    The AMD-based Premium droplets are pretty consistently outperforming the Intel ones. If only one DO Premium option is offered, it should be the AMD one.

    1 vote

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    0 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →

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  15. Accept Ed25519 keys on the Dashboard/Console

    Please, consider adapting the Dashboard to allow the adding of Ed25519 keys for SSH sessions.

    RSA, the cryptographic method currently in place for SSH sessions, is mathematically breakable, which is why long keys are necessary to keep security; nevertheless, there is always the possibility they could be cracked. Also, for long term protection, RSA keys should now, supposedly, contain at least 15360 bits; of course, this is unrealistic in a real environment, as it decreases performance and increases strain on the communication channels.

    I pledge for the usage of Ed25519, considering a mere 256 bit key is enough to guarantee…

    4 votes

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    1 comment  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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  16. Improve customer support

    Customer support should be better trained and more efficient.
    Always hidding behind things like "Advanced Support" for basic features as just install a simple php-extension.

    Customer support should be helpfull and not trying to steal customer with "new support plans".

    Worst customer support in the industry so far

    1 vote

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    0 comments  ·  Customer Support  ·  Flag idea as inappropriate…  ·  Admin →

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  17. Direct login to WP dashboard from admin planel URL without password

    This is a very handy function i see WP Engine has and it makes it super easy to just login to each site without the need to save passwords in the browser or add them manually. Do you think this would be an option to implement in the future?

    20 votes

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    under review  ·  1 comment  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →

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  18. Resource limitation control per application (disk space, bandwidth limit, CPU cores)

    Adding limitations per application would be a great help so we can offer our clients a specific number on

    disk space
    bandwidth limit
    CPU cores
    and etc.

    65 votes

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    8 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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  19. Dedicated Nodejs servers

    Dedicated Nodejs servers that support per application environments

    2 votes

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    0 comments  ·  Stacks  ·  Flag idea as inappropriate…  ·  Admin →

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  20. local development Tool

    Would be great to have a Local Development tool that can push/pull to Cloudway like Local.

    5 votes

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    4 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →

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