Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Please offer CloudwaysCDN Analytics

    Please offer Cloudwayscdn analytics

    2 votes
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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  2. Allow user backup settings

    Hi, I would like to suggest that User should be given the chance to set the backup timings on his own preference so that he himself can fine tune it for the time when the website has the least load.

    4 votes
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  3. Require application names to be unique

    I found out today that you can have several applications with the exact same name. This can be confusing, and I suggest that it should check this before creating a new application, requiring application names to be unique.

    1 vote
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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  4. 1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  5. 1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  6. Magento 1 to 2 migration :D

    You know we all want it. A decent (and included), migration from old magento 1 to magento 2.

    2 votes
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    1 comment  ·  Magento  ·  Flag idea as inappropriate…  ·  Admin →
  7. 2 votes
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    1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  8. Create Own Default Custom Testing URL

    I would like to ensure that the test account we create for our clients takes our own test domain name by default when we create a new app. (before domain is added)

    eg - test-app-name.my-company-domain.com

    It would be better to automatically set our own Domain Name on the server to make sharing the test server with clients easier.

    2 votes
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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  9. Easier access to support

    Put a Support button directly on the console screen (where it says Servers Applications Team etc). There's currently no easy way to navigate to Support from that view.

    1 vote
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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  10. Make it easier to switch views

    Can you please make it so that I can click on the words "SERVERS" and "APPLICATIONS" to switch, instead of only on the tiny actual switch?

    Thanks in advance

    1 vote
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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  11. 1 vote
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    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  12. Add PHP and MySQL Timezone GMT+1 Kinshasa

    My application works depending of timezone of my locality. I would like if you add GMT+1 Kinshasa as Timezone.

    1 vote
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  13. always change the db name and main folder name

    change always the db name and folder name on clone app cuz this way you avoid having the error you cannot clone the app twice

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  14. Add Parse Server as an option

    Having an option to use Parse Server (http://parseplatform.org/) would be a killer feature for Cloudways. An ultimate alternative to firebase for a real-time database. With 15k stars and more than 180 contributors in Github is one of the best choices you can have. And it is possible and easy to install in a linux based server

    1 vote
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    0 comments  ·  Stacks  ·  Flag idea as inappropriate…  ·  Admin →
  15. Add ability to zoom inside Monitoring graphs

    Since we can't have access to the server logs, it would be great to be able to zoom into the broader monitoring graphs to get a better idea of the server's performance.

    For example if I'm looking at CPU usage for a Month, it is averaged, so I don't really see the actual numbers. Granularity gets lost ... It would be very useful to be able to zoom into the first week/day/hour of the month, since the logs for this are already there.

    2 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  16. Show in Graph which processes are causing huge spikes on my wordpress website

    Just like we have the Task Manager in Windows platform and Activity Monitor on Mac, I would like to see a similar utility in my Cloudways Panel where I can see which processes are causing hugh spikes on my server resources and also I should have the option to force quit them.

    I know implementing this option is difficult, but if done it will be an excellent addition to your solutions.

    3 votes
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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  17. API: add additional domains without knowing the current list of additional domains

    It's already possible to add additional domains via API, the problem is that you have always to give the complete list of current additional domains. The current API URL always overrides all additional domains that exist.
    And there isn't also any way to get the current list of additional domains via API.

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  18. Fix password change system

    At the moment, when signing up there is no limit to password length, but when changing a password, it is limited to 20 characters. This results in the "old" password not being recognised correctly, presumably as it's looking for a password of maximum 20 characters.

    So if you create a password with more than 20 characters as your first password, you can't change it without logging out and doing "forgotten password". Rubbish!

    1 vote
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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  19. Allow admins atleast to ping and monitor their website.

    This is really important for us please.

    3 votes
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    2 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  20. allow custom restore points

    Allow user to create their own restore point at any time

    2 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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