Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Create an On/Off Switch for the apps (start/stop apps)

    A switch that easily allow switching an app on or off.

    57 votes

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    20 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  2. Add Digital Ocean Block Storage Option

    Add support for Digital Ocean's Block Storage add-on. This will allow us to not have to scale entire server for more storage space. This also allows for more options away from the more expensive AWS or Google services for more storage space.

    136 votes

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    29 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  3. Let's Encrypt SSL for subdomains and multisites

    All webmasters using subdomains or wordpress multisites will be happy about it

    59 votes

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    19 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your votes, comments, and patience. We have now rolled out this functionality onto production and made it available to everybody.

    Cloudways Team

  4. 2 project used 1 database

    Example, 1 project handling web (like web dashboard) and 1 project handling API for mobile app. I thinks need 1 database for 2 project with same data. If differences database, i think is funny right. How to solved this case.

    1 vote

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    completed  ·  2 comments  ·  Stacks  ·  Flag idea as inappropriate…  ·  Admin →
  5. Database Mysql I can not remote.

    I saw easily create server, create a project and I am very happy with the console and github composer, etc., but I am very sad because the database is not flexible, I can not remote.

    1 vote

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    completed  ·  2 comments  ·  Stacks  ·  Flag idea as inappropriate…  ·  Admin →
  6. Fully Support WP Rocket

    Your KB article on WP Rocket says that you don't fully support minification of JS/CSS due to Varnish caching on the server.

    It would be amazing if you guys could reach out to WP Rocket and see if this could be resolved.

    83 votes

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    13 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  7. Laravel Hosting Needs update from 5.3 to 5.4 .Please do it ASAP

    Laravel has released it new version (5.4) . As a leading laravel hosting player cloudways need to update it as quick as possible

    3 votes

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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  8. allow search by autogenerated app folder name

    would be great if i could enter the actual app folder name that is auto generated by your system, into the panel interface search, and have the correct application show. currently it is a giant pain to figure out which app is running high on resources on top without doing a bunch of looking around.

    1 vote

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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  9. The git deployment documentation should tell the users to use GitHub's Deploy Keys feature.

    The documentation that shows user how to deploy from Git (https://support.cloudways.com/using-git-for-deployment) tells users to give CloudWays full access to their GitHub account. Ideally the documentation should show GitHub's "Deploy Keys" feature (https://developer.github.com/guides/managing-deploy-keys/#deploy-keys) which allows the user to give CloudWays access to just the repositories it needs.

    1 vote

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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →

    The documentation on how to deploy from Git on the Cloudways Platform has now been updated to promote the use of repository-specific deployment keys.

    Cloudways Team

  10. Your "Remove" Button on your Git Deployment screen breaks in Firefox 51.0.1 Due to a javascript error

    It works in Chrome, but I was unable to remove an old repo from the Deployment screen while in Firefox.

    1 vote

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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you very much, Bryan, for highlighting this issue.

    We have now fixed it. You should be able to remove git deployments from Firefox as well now.

    Cloudways Team

  11. upgrade ioncube to version 6

    when can u update the ioncube to v6? Current v5 will not work with php7. waste of time if u r not making the software compatible

    7 votes

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    2 comments  ·  Magento  ·  Flag idea as inappropriate…  ·  Admin →

    Ioncube v6 has already made available few months back for new servers deployments. (compatible with both PHP5.x and PHP 7.0.X provided versions)

    However on servers where version5 or older version is running we can perform an upgrade on request.

    You can request an upgrade version through our ticket panel.

    Regards,
    Cloudways Team

  12. Inclusion of php7.0-zip module

    Would it be possible to have the php7.0-zip module installed by default when installing Wordpress or PHP Stack Applications? Some WP plugnis and other PHP testing variables require this option.

    1 vote

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    completed  ·  0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  13. Add Google single sign on login to ClicknGo (and new control panel)

    You currently offer Linkedin and Github sso, but please allow Google sso. This would be a great feature for Google Apps for business users and even others with a gmail account.

    62 votes

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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  14. Vultr in Singapore

    Vultr has setup in Singapore. You probably could add the location in your setting.

    https://www.vultr.com/locations/

    1 vote

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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  15. Better caching plugin than W3 Total Cache

    W3 Total Cache is rarely updated and is not officially compatible with WP 4.4 as of yet. Many people are speculating that the author may have even abandoned this plugin. Issues with WP 4.4 are being reported and are not resolved. I would prefer a more stable and regularly updated caching plugin.

    177 votes

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    67 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  16. Support wildcard DNS, so Wordpress Multisite auto create sub domains

    As it is now, we have to manually create the sub domains or use sub directories, which isn't the best solution. Personally I don't have time or even want to do this manually, and I guess this is the case for most people that are interested in Multisites.

    9 votes

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    5 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →

    As Todd said (in new platform) when using a Custom Certificate, you can just generate a wildcard certificate (*.mydomain.com), that you can use for WP Multisites, or any other needs you have. Wildcard certificates are not yet supported via Let’s Encrypt certificate authority.

    Cloudways Team

  17. Great service! Thank you

    Thank you for great service and support I'm receiving. All my apps, sites and emails are running smoothly with no problems. Support always helps me and solves my problems. Really glad I found your services.

    1 vote

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  18. EWWW Image Optimizer integration

    It would be great if EWWW Image Optimizer plugin would be a part of default WordPress app installation. There is an issue with installing EWWW to an existing WordPres app.

    I arelady talk to EWWW developers about that.
    https://wordpress.org/support/topic/cannot-install-jpegtran-optipng-etc-on-cloudways-hosting?replies=26#post-8260174

    39 votes

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    8 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →

    We have deployed missing packages so EWWW can fully work on top of our platform. We do not have plans to add it as default but now, anyone wanting to use it should have no problems.

    Cloudways Team

  19. please remove required fields for git deploy path.

    i am required to create a sub folder under publichtml and deploy to the sub folder but i would like to deploy it under publichtml only.

    1 vote

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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  20. Laravel 5.3

    Hi, the new version is much better than 5.2, can you upgrade it? also is it possible to add cron jobs to work with artisan?

    4 votes

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    completed  ·  1 comment  ·  Stacks  ·  Flag idea as inappropriate…  ·  Admin →
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