Service Improvement

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  1. upgrade all New Relic Lite accounts to Standard Free Plan

    I think you need to get your partnership updated with NewRelic so you offer free standard plans instead of lite: https://discuss.newrelic.com/t/faq-how-is-the-partnership-standard-account-different-from-the-lite-account/3152

    This is important as Standard brings great features:
    - allows monitoring of wordpress plugins and themes.
    - web transaction summary so you can tune effectively
    - Database analysis of poorest performing calls
    - 1 week of data in a single view
    - Embeddable charts

    There is an option that says "upgrade to standard" in New Relic app monitoring under Wordpress and Database. But the page forwards to the CouldWays upgrade to Pro page. So this is in your hands…

    81 votes

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    1 comment  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  2. Add elastic email log in console

    I really like how easy it is to use elastic email in Cloudways. However, there is no way to find out if emails were sent/delivered. We have to chat with support to check if an email was sent.

    It would be nice to have an interface in console to view sent email logs.

    35 votes

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    8 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  3. Choose what time of the day do Backups

    Sometimes I notice high cpu usage in the middle of the day and is because of the automatic backups, would be great if is possible to choose what time of the day doing that.

    9 votes

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    completed  ·  2 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  4. Add additional locales

    Allow generation of additional locales.

    Currently only

    • C
    • C.UTF-8
    • en_US.utf8
    • POSIX

    are generated on the system.

    We need country specific locales for internationalization (e.g. money formats, date formats, etc.)

    9 votes

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    8 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  5. Use Let's Encrypt certificate for Cloudways database manager (8082 port) instead of a self signed cert

    Since we all can use Let's Encrypt for free (basic needs), why don't you automatically setup LE cert for database manager rather than using self signed cert which gives browser warnings.

    21 votes

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    completed  ·  2 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  6. Add Singapore datacenter for Vultr

    https://www.vultr.com/locations/ SG datacenter is available. Please consider support this too. Thanks.

    4 votes

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    completed  ·  0 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  7. Google Cloud Platform adds two new regions (Oregon, Japan)

    Google Cloud Platform adds two new regions, 10 more to come
    https://cloudplatform.googleblog.com/2016/03/announcing-two-new-Cloud-Platform-Regions-and-10-more-to-come_22.html

    Will add two new regions to Cloudways? thanks.

    Regards,
    Pseric

    8 votes

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    completed  ·  3 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  8. Auto-Cleaning Option for Logs (Error & Access)

    On top of not being able to delete logs ourselves (which should be made possible - as suggested by other feature request), it would be massively useful if there was an option to set a timer for logs (both error & access) to be auto-cleaned.

    Even if we can control the error logs to a degree (by fixing the application errors), we can't fully control access logs which is a problem because it literally means that the disk space for app is constantly growing - and if you don't pay attention it could take your site down due to full…

    16 votes

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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  9. Specify time of day for backups

    It would be nice to be able to specify a general time of day for backups to be made. Something like morning, noon, night. Of course to be able to pick the exact hour would be even better.

    Right now backups are being made around 9pm local time on my server and that is making things very slow whenever I work in the admin area of wordpress, which is around 9pm in the evening.

    Thanks

    16 votes

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    completed  ·  0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  10. Fix Wordfence issue that stops the firewall from working

    The latest version of WordFence adds a firewall. This requires that WordFence is able to write to the /wp-content/wplogs directory, but this is owned by the wrong account when created, causing the firewall to throw up an error. The 'Reset Permissions' button doesn't fix this ownership issue either.

    2 votes

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    8 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  11. Offer data center in Hongkong

    In order to target traffic from China, you must have servers in Hong. Otherwise, customers will face connectivity issues.

    5 votes

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    completed  ·  2 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  12. Enable or Disable Short Open tag

    Ability to Enable or Disable Short Open tag in php

    5 votes

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    5 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  13. Add PHP7 logging on New Relic

    Please can you update the New Relic PHP agent to work with PHP7. This is now availabie: https://discuss.newrelic.com/t/php-7-support-is-out/35274

    6 votes

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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  14. Remote mysql database access

    The ability to connect remotely to a hosted database on a server, possibly an IP whitelist

    69 votes

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    26 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  15. Add Craft CMS as new supported application

    It would be nice to have Craft CMS (www.buildwithcraft.com) support built in.

    26 votes

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    completed  ·  10 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  16. Disk Space Details/Quota Per Application

    At the Application Tab. Display Application Disk Data and Disk DB usage in numeric stats and Chart.

    Purpose - to help us determine what app has increased in size and/or to help manage disk size.

    279 votes

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    75 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  17. Backup single applications

    Actually, we can take SERVER backups but we can RESTORE single applications. This is good but it would be great if we could also take a backup of a single application.

    Consider this : we'll deploy an upgrade but before we want to made a backup that we can restore just after deployment if anything goes wrong.

    • Actually, we need to take a full server backup, which takes several minutes ;
    • I f we could made a backup of this single app, it would take 90% less time.

    This could be placed at the same level than RESTORE tab under…

    199 votes

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    11 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  18. Add dashboard for applications

    We have a console for Servers, where we can list all of our servers, enter each one and see the list of Applications on that server (by hitting application management and then viewing the drop-down list)

    I'd like a console for viewing all applications, independent of server, so we could find a specific site without having to trudge through each server screen.

    It'd simply act as a list of shortcuts directly into the Application Management screen for each.

    At the end of the day, we only care about our Applications, that we need servers to host them is incidental, ideally…

    14 votes

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    completed  ·  1 comment  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  19. 5 votes

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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  20. Add AWS UK London

    AWS has launched a new data centre in the UK, London. I think this would be a great addition to Cloudways. Thanks.

    5 votes

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    completed  ·  1 comment  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
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