Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Verifying Phone Number

    Tried verifying my phone number. However, after selecting my country, the website doesn't offer an option to enter the country code. As a result, there's considerable time lost, wasted in repeated attempts as you want it to succeed one-time and move on to create new business.

    Would appreciate if you set all such sign up and sign in steps to error free, simple progression.

    2 votes

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    0 comments  ·  Website Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  2. Sync CloudFlare DNS from UI

    It would be great if CloudWays can Sync a domain DNS record with CloudFlare.

    So it can utilize SSL, Elastic Email, Enable CloudFlare or CloudWays CDN and all other DNS propagation from the dashboard with one click.

    2 votes

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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  3. file explorer

    I would love to have a file explorer from my application to edit, upload files, etc. Some sort of built-in ftp (graphical). This makes it accessible, quick and easy ...

    1 vote

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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  4. Add new add ons like amazon SMTP and more reputed smtp services

    Rackspace add on is not good. All emails go to spam. I suggest to add Amazon SMTP add on service

    2 votes

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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  5. Share Application Login Credentials across a team account

    When adding new application level credentials these credentials are only visible to the user who created them, not to other users of the team.

    This effectively means that if a member of the team is deactivated or away, these credentials cannot be changed/deleted.

    1 vote

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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  6. Rackspace Webmail Domain name

    Rackspace Webmail should have option to mask original Rackspace webmail URL with CNAME with our own domain name, so to make it accessible from https://webmail.ourdomainname.com

    6 votes

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    2 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  7. 1 vote

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    0 comments  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
  8. I want to have an allert when my website is down.

    I want to have an allert when my website is down. via mail please. Especially on my website www.thetoothbrushexpert.com

    1 vote

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  9. Provide alerts on successful SSH and SFTP login

    Please provide alerts on successful SSH and SFTP logins to a server.

    These alerts are important for visibility of when someone has accessed the server and making sure that access was expected.

    2 votes

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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  10. Show Two factor Auth status on Team page.

    Users can turn on two-factor authentification in their account.
    But there is currently no way to see if the team members you have in your team have enabled it. It makes it impossible to enforce two-factor auth and poses a security risk.

    Suggestion: Show "2FA enabled" next to team members that have enabled it on the Team page.

    1 vote

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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  11. Static site generator

    A static site generator would be a wonderful thing.
    Let be a staging domain with a CMS (wordpress or else), where I can generate the site.
    Then a static space and public domain where the site is server with cached html files.
    The export could be routined hourly, daily or on demand. The site could not have dynamic actions (forms etc) or maybe you could set some kind of api connection for that.
    This would be stunningly useful for me, and it would save a lot of resource on high traffic sites.
    Doing this on command line it's a single…

    1 vote

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    0 comments  ·  Stacks  ·  Flag idea as inappropriate…  ·  Admin →
  12. Accept Discover Credit Card as payment method.

    I am in utter disbelief to learn that I cannot pay my bill because my business uses Discover. Discover is one of the most popular networks, what gives? Why???

    2 votes

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    0 comments  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
  13. Restore the Drupal on one-click install Please!

    Restore the Drupal on one-click install Please!

    2 votes

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    0 comments  ·  Drupal  ·  Flag idea as inappropriate…  ·  Admin →
  14. More options to customize the server.

    For customers who dont want a full stack application server and want to use the server only as a webserver (using apache or nginx), it would be great if you can provide such an image as an option.
    All the other services running on the server unecessarily consume server resources even if they are not being used.
    Alternately, if you can grant the master credentials the ability to start and stop specific applications like mysql etc, via a custom script or via a setting in the console ui that would also work.

    1 vote

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    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  15. staging push should have option to remove files from destination that are not on the source server

    currently staging push only does the incremental changes. so if i make a staging, delete a plugin, and then push to live, the live site will still have the plugin. There should be an option such that the stuff i delete on the staging will be removed when pushing to live. If you use rsync in the background, just add a --delete option to it it isn't that much to change.

    1 vote

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    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  16. Add GRPC php Extension to All servers

    because all modern laravel applications working with google firebase, they need to GRPC php Extension to work probably, it is require to work with firebase.
    please add it as a default Extension , So as not to hinder our work.

    thank you ,,

    1 vote

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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  17. local development Tool

    Would be great to have a Local Development tool that can push/pull to Cloudway like Local.

    1 vote

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    0 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  18. Duplicate whitelist from server to server

    Can we please have the ability to duplicate or copy a servers whitelist to another server.

    1 vote

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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  19. Add more than one IP Address to whitelist at a time

    Can we please have the facility to add more than one IP address to whitelist at the same time.

    1 vote

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    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  20. Support New Relic on PHP V8

    Currently only supported up to php 7.4

    1 vote

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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
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