Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Breeze js grouping needs more filtering

    Hello, i'm using your breeze plugin on my site.
    I'd like to use your group js files feature, but it's missing an exlude rule for inline scripts. I can only exlude scripts that have a src file.
    There could be critical scripts running inline that never should be moved or cached in any way. (Ex. prices)

    I think this feature would be useful for many people, please let me know if this can / will be implemented.

    Thanks.

    1 vote

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    0 comments  ·  Woocommerce  ·  Flag idea as inappropriate…  ·  Admin →
  2. support git submodules

    having shared libraries between applications is a nightmare on the cloudways platform. It would be super simple if it just supported git submodules

    1 vote

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  3. additional a simple note field for staging site(s)

    hi, when i create a staging site, i can`t find a field to write down a note to remark/record some details.

    it will be more convenience/handy if can have a simple note field for write and keep my remarks.

    5 votes

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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  4. 1 vote

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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  5. Allow to define bash aliases for app user

    The master user can define bash aliases in .bash_aliases file, but an app user can't do the same, there is no way to define aliases and load them automatically on ssh login
    Would be great to be able to define such bash aliases file for app user!

    2 votes

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    1 comment  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  6. Provide the scaling back on DigitalOcean server without cloning. The scaling back should be as simple as scaling up.

    Provide the scaling back on DigitalOcean server without cloning. The scaling back should be as simple as scaling up.

    1 vote

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    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  7. save server configuration & power off servers to save money

    save server configuration & power off servers to save money.

    To be able to either - turn off as server and not get charged.
    or
    save a server configration, then remove the server. When spinning up a new server you can choose from the save configuration

    1 vote

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    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  8. Allow more refined options for team members raising/viewing support tickets

    Hi - currently if you add a team member you can allow them to raise/view/respond to support tickets or not. it's either on for the whole account or off.

    But just like giving them console access to a specific server/application only, it would be useful to be able to restrict their support tickets to be only for that application and to be able to read/respond only to support tickets they'd raised themselves or perhaps were about that server/application.

    Otherwise you end up with people with a designated role on one specific app being able to see what's going on with…

    1 vote

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  9. SEPA direct debit

    Instead of paying automatically via creditcard, please provide SEPA direct debit for IBAN.

    2 votes

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    0 comments  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
  10. Create your own custom application template

    Would be great if it was possible to create your own application templates with the default plugins/themes/settings that very often are in use.

    1 vote

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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  11. Please add search function to 'Select a Server' modal

    Searching for my servers takes too long without a search box

    1 vote

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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  12. Provide alerts on successful SSH and SFTP login

    Please provide alerts on successful SSH and SFTP logins to a server.

    These alerts are important for visibility of when someone has accessed the server and making sure that access was expected.

    3 votes

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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  13. manage e-mails on application level

    It would be great if it was possible to manage e-mails from Rackspace on the application level. This would make it easier to just give clients access to their application and they could add and remove their own e-mailaddresses.

    1 vote

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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  14. Odoo

    Allow staging environments for odoo and other solutions

    2 votes

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    1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  15. Export option for list of Applications

    An export option where app name, link, and any other details can be exported into a .csv file

    1 vote

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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  16. Detailed Application Resources Usage Invoice

    It would be awesome if our monthly invoice would contain detailed resource use along with the associated charges.

    Example:
    App: www.xyz.com
    Server: Vultr Toronto, Canada
    Active Add-on(s): Rackspace x 7 email accounts
    Disk Usage (at the end of the billing cycle): 6GB
    etc.

    1 vote

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  17. Granular Management of Applications and Add-Ons Accessibility per user/team member.

    It would be really helpful if we can manage granular Application and Addon-on Access for each Application team member.

    Example #1
    I want my client to be able to get a Rackspace/Elastic Mail email account by themselves and the Add-on and the charge for the Add-on to be shown on my monthly bill.

    Example 2
    I want to be able to manage client's (team member's) access ONLY to certain features on "Application Settings" and hide others. Because I don't want them to be playing with PHP FPM Settings for example.

    1 vote

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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  18. add a dark mode when on the server and application screens

    A traditional dark mode with a dark grey background and the app boxes also a darker colour so the screen isn't a bright white light 24/7

    3 votes

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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  19. Feature Request - Indicate if application is enabled in 'Applications' dashboard / tab

    I sometimes spin up demo apps for clients but then don't hear back (or other reasons) - I don't feel comfortable deleting the apps but would like to quickly turn off 'stale' ones & test the waters

    It would be amazing if I could just see a red/green indicator or even better a toggle switch to enable or disable the app on this page https://platform.cloudways.com/apps

    ie: the 'APPLICATION ACCESS' flag

    I think the same feature would benefit this endpoint as well :)
    - https://platform.cloudways.com/server

    4 votes

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    0 comments  ·  Website Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  20. Have more users with super admin permissions

    A common use case is that the business owner or someone administrative will own the account, but someone else (like IT manager) would be actually managing the systems.

    Right now, the main account holder is the only person who can add users so it brings the top cat to do crappy techy work they hate doing. We need a way to grant permissions to another member with full capabilities.

    1 vote

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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