Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. auto-ssl

    ssl is automatically installed every time wordpress is installed

    I'm building a WordPress multisite platform for customers to sign up like Wix.com Squarespace.com etc

    My requirements are
    - Domain mapping
    - Auto-ssl

    So far, WP Ultimo integrates with:

    WP Engine
    Works automatically – no additional set-up required.

    WPMU DEV Hosting
    Works automatically (including auto-SSL) – no additional set-up required.

    Closte.com
    Works automatically (including auto-SSL) – no additional set-up required.

    Cloudways
    Works automatically, but requires additional set-up. Read the Tutorial →

    CPanel
    Works automatically, but requires additional set-up. Read the Tutorial →

    RunCloud.io
    Works automatically, but requires additional set-up. Read the…

    3 votes
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    0 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  2. Force SSL for website

    It would be nice if we could have a Force SSL option from the control panel for WordPress for my website https://valentinewishes.net/ . Then you would not have to install an SSL plugin or add rules to HTACCESS

    2 votes
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    0 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  3. Disable Pagination

    I find the pagination very annoying. Why make me click more to get what I want? It was better before. Please add option to disable pagination on servers and applications list.

    3 votes
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  4. White Labelled Reseller Services

    Every Web Agency or Free lance Developers would need this serivices but also at the same time they want their brand name to be highlited for this . If we get that option nothing like it ...

    3 votes
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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  5. Autosuggest endpoint for Elasticpress

    Hi I love Elsticsearch on Cloudways. But I miss the option to create a safe end point for the Elsticpress plugin.

    2 votes
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    3 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  6. Make us a plugin base so we can install all our favorite plugins at ones on fresh WP instalation.

    It would be grate to have a personal plugin list with all our favourite plugins right herre in Cloudways dashboard, so when we start a new WP site we can have it pre-install along with WP. It would save everybody a great deal of time.

    2 votes
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    0 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  7. add the ADMIN PANEL to the Staging environment

    Staging environment should have the same ADMIN PANEL as regular site. I cannot seem to login to my Wordpress dashboard in the Staging environment. I am using the same User and Password as in the environment that I just created the staging environment from. The first thing I tried was disabling the PASSWORD PROTECTION but that did not help. I won't have anything to Push to production until I can make updates to staging.

    2 votes
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    1 comment  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  8. Discount for reseller web developers

    I use Cloudways to host the applications i develop for my clients. All of them servers is at my account. I don't want to create a different account for every client with affiliate link. It would be nice to me (and i think for many others) if we can get any discount for every server. It could be something like we create accounts with affiliate program.

    6 votes
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    2 comments  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
  9. Have a much simpler SMTP system, elastic email is painful

    Every site I have built has issues with contact form mail delivery, this should be such a simple, basic requirement, yet I'm required to jump through hoops and spend hours on live chat to get it working

    6 votes
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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  10. 2 votes
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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  11. Add date and time to local backups!

    So currently, when you create a local backup of your server the file is simply called:"backup.tgz".

    To make everyones life easier, why not add the date and time to the filename so its called:"backup27112019__0030.tgz" or something similar for example.

    2 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  12. Breeze enhancedment required

    Features needed
    - Specific page cache purge
    - Add purge button on Breeze setting panel.

    3 votes
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    0 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  13. 5 votes
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    4 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  14. Backup Improvement

    It'll be nice that you enable the restore of single files/directories or just the database not forcibly the whole thing.

    3 votes
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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  15. Custom plugins installed on elastic search need to clone when instance is cloned

    If you have custom plugins installed into elastic search, support needs to be contacted after any server cloning, to then manually clone the plugins.

    Plugins should clone with the source.

    1 vote
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    0 comments  ·  Stacks  ·  Flag idea as inappropriate…  ·  Admin →
  16. PHONE

    So I just signed into your service and I know it may be unbelievable but I don't have a cell phone number. I don't see the point of the requirement I could go buy a sim card for $2 - $5 but I honestly just dislike cell phones. I had to enter my wife's number in order to activate my account. I have accounts with both linode and digital ocean and didn't have an issue setting up the account without a cell phone but for some reason it's a problem for you guys. Really dumb. You should remove any impediment…

    2 votes
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    0 comments  ·  Customer Support  ·  Flag idea as inappropriate…  ·  Admin →
  17. 1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  18. transfer billing to client

    Think it's great that I can transfer a server between accounts to a new client so they can pay in their new account but I just wonder if Cloudways should compartmentalise the payment area incase clients who fiddle delete their server by mistake. I am a little weary of them in their own account playing with stuff. They just need to pay and shouldn't be worried about servers. Most of them freak out when I mention they can delete their server by accident if not careful. Per another member's suggestion send them a payment link while maintaining the server securely

    3 votes
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    0 comments  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
  19. PHP versions per app

    be able to upgrade or downgrade php versions per app, that overrides server default

    3 votes
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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  20. Clone Wordpress application with correct username and password

    When cloning WordPress application show correct password in access detail of the cloned application, right now if I clone an app it shows the new cred for that application which doesn't work then I have to use the targeted application cred

    I know you first create the application and its cred then copy all the files from that targetted application to the cloned application, you should also update the password as well in the access panel

    Right now they are creating a mess in your rest API

    2 votes
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
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