Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Upgrade DigitalOcean Droplets

    DigitalOcean has droplets with the same prices and configurations of MEMORY and VCPUS, it could include these plans with new configurations that there is in the amount of $ 15 / mo.

    https://www.digitalocean.com/pricing/

    Please upgrade CloudWays DO droplets with newer plans.

    2 votes
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    0 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  2. Show UNIQUE constraint in Database Manager

    Hi, I've found cloudways database manager friendly and agile enough. However, I wanted to check and manipulate 'UNIQUE' constraints in database, which were nowhere to be found.

    Please display UNIQUE constraint and allow its mutation in Cloudways database manager.

    Thanks

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  3. modify nginx / apache configs per app

    Necessary for security hardening of production sites - magento or wordpress need the nginx configs hardened for sure

    2 votes
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  4. 1 vote
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    0 comments  ·  Magento  ·  Flag idea as inappropriate…  ·  Admin →
  5. Login form jumps around

    The Cloudways login screen shows the user and password textboxes on the left for a second and then jumps to the right of the screen. It's fun to try and chase it around the first few times, but it's just annoying when you have to do it multiple times a day.

    1 vote
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    0 comments  ·  Website Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  6. Application Security And Management

    Develop this 2 feature for each application
    1. Country Restriction Settings With Allowing By IP Address
    2. Allowed Known Bots Settings

    2 votes
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  7. 1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  8. Please change your live chat software to crisp.chat

    Crisp has better functionalities with unlimited users. The main thing is, a customer can easily get all the chat history from the browser itself, but for your current software, the chat history just disappears.

    Also every time the page reloads, the chat software connection is lost and then I have to ask the bot to transfer me to agent again.

    1 vote
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    0 comments  ·  Customer Support  ·  Flag idea as inappropriate…  ·  Admin →
  9. Enable ElasticSearch 7.5

    Enable ElasticSearch 7.5 for compatibility with ElasticPress' max supported version

    1 vote
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    0 comments  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →
  10. Need api to check, domain is mapped or not

    Need api to check, domain is mapped or not

    1 vote
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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  11. encoding

    We should be able to set PHP/Apache/nginx encoding as it's done for mysql.

    current seems hardcoded as UTF-8

    HTTP/1.1 200 OK
    Server: nginx
    Date: Tue, 28 Apr 2020 09:50:13 GMT
    Content-Type: text/html; charset=UTF-8

    1 vote
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    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  12. whitelist

    Please add Remark Option with Whitelist IP address in Server Security Section. Right now its difficult to find out which IP is pointing to external important server and which is IP is added for temporary use. Deleting an IP by mistake can take us into trouble as some live App IP's are listed in Whitelist IP list.

    1 vote
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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  13. SFTP access for particular directory

    SFTP access for particular directory

    5 votes
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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  14. Login to Wordpress as Admin with 1-Click

    I like how Plesk WordPress Toolkit allows logging into WordPress admin with 1 click, instead of needing to copy and paste login info.
    This is especially useful when hosting multiple Wordpress websites

    Now its bad that it always shows the default Cloudways admin login even after migrating or changing the login.

    also, allow changing admin login from the dashboard.

    4 votes
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    1 comment  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  15. I suggest to enable to use different php version on the same server

    Enable using different php version for each application on the same server

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  16. mistypo in pricing features page?

    seems to be typo mistake in pricing ->google cloud tab. bandwidth shows 2 GB for all their plans. i suppose it should be 2 TB?

    1 vote
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    1 comment  ·  Website Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  17. Fix the code for the article on enabling Gutenberg support for CPT

    The article is here: https://www.cloudways.com/blog/gutenberg-wordpress-custom-post-type/

    The fix is in the comment by John Laprairie who provides an extended list of array values for 'supports'.

    In particular, at least the 'title' value is required or when a new CPT is added, there will be no 'Add Title' field in the Gutenberg editor and no way to add a title for the CPT.

    It's easy to overlook the correct comment and simply use the code in the article with the expectation that it should work, without having to spend considerable time debugging. Maybe there has been an update to Gutenberg which requires…

    1 vote
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  18. 1 vote
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    1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  19. White Labelled Reseller Services

    Every Web Agency or Free lance Developers would need this serivices but also at the same time they want their brand name to be highlited for this . If we get that option nothing like it ...

    6 votes
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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  20. 1 vote
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    1 comment  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
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