Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Backups: attach description and local timezone

    WHen making backups attach name of backup/description. And select local timezone for the timestamp (not UTC).

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  2. 1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  3. Automatically exclude wp-admin from Varnish cache on WordPress sites

    It's fairly simple to setup a Varnish rule to exclude wp-admin. But it does become a bit annoyying when you've got a lot of WordPress sites. So it being included in the default setup when you select WordPress would be really useful.

    2 votes
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    0 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  4. Allow Country Blocking at the Server Level

    Please consider allowing us to choose Server access to specific countries at the Server Level. If our WP sites or other applications (even our clients) are selling only within the US, why should we not block access to all other countries trying to access the server. There are so many daily hack attempts from countries outside the US, but even if this were not the case, allowing the user to manage Country Access (perhaps by blocking IP ranges) would greatly reduce the effect of DDOS attacks and also reduce server load from unrelated or unnecessary website visits. Thanks!

    22 votes
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    4 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  5. create a drop-down for "SSL ciphers" in the "APPLICATION SETTINGS" below the "TLS VERSIONS" for customers who want only strong SSL ciphers

    Customers can get an A+ rating on https://www.ssllabs.com/ssltest/ if you:
    Add an "SSL ciphers" drop-down for customers that are interested in only using strong SSL ciphers.

    You can consider your current ciphers as "default", and add an option for "most secure" that allows customers to select a pre-defined "A+ rated" SSL cipher configuration.

    The "SSL Cipher" configuration would go below the existing "TLS VERSIONS" option in the "APPLICATION SETTINGS" > "GENERAL" > "TLS VERSIONS" configuration interface.

    5 votes
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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  6. rename applications before creating them

    currently you can change the application name after you create it, but its just a shortcut, so in the ftp folder you will have 2 folders for each application, this can get confusing quick

    so it would be nice to be able to set the original name when creating the application the first place

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  7. Update Search Engine Visibility Checkbox

    Hi, I would really like the ability to update "Search Engine Visibility" in WordPress when I'm pushing my site to production. Right now when I push my staging to production, the checkbox to discourage search engine from indexing the site gets checked. I would really like there to be an option where this can be overwritten or changed on the push. This is something that seems to get missed when the site gets deployed. ManageWP does a wonderful job at doing this.

    2 votes
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    0 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  8. add elasticsearch settings to "SETTINGS & PACKAGES - ADVANCED"

    Under "SETTINGS & PACKAGES - ADVANCED" various parameters can already be adjusted today, e.g. for PHP and MySQL.
    Please add "ElasticSearch".
    e.g. the parameter: "indices.query.maxclausecount."

    Note: between the parts
    max clause count is always a _
    Unfortunately this is changed in the view to italic text.

    1 vote
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    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  9. Cloudways gave me about 2x faster load times than SiteGround's cloud hosting and I'm paying 1/2 of what I was. My site loads instantly and y

    Cloudways gave me about 2x faster load times than SiteGround's cloud hosting and I'm paying 1/2 of what I was. My site loads instantly and you can click through my pages to see how fast they load. They use latest PHP versions, MariaDB, and a very fast infrastructure.

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  10. Database optimization service

    Would be great if Cloudways had a premium service where they would optimize the WordPress database by cleaning up old plugin data bloat.

    1 vote
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    0 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  11. Display remaining Lets encrypt SSL limit

    SSL has rate limit for SSL certificates which is reset in 12hrs. This limit should be displayed on SSL page so that user can be careful.

    2 votes
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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  12. Awaiting for PHP 8 in DO server

    PHP 8 released and we are awaiting PHP 8 in our DO server.

    1 vote
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    0 comments  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →
  13. Better explanation: ATTACHING WARNING.

    The first waring says something about cloning the server.
    In a chat with support, they mentioned:
    "it is saying that once you increase that you can't revert that and you may need to clone your server if you wanna revert block storage"
    That explains the first warning more clear think.

    Kind regards,

    Niels de Vries

    2 votes
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  14. AWS T3 Micro server availability

    You will see that the AWS offering for a T3.Micro sized server has a genuine position for great customer pricing and an advantage for those

    1 vote
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    0 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  15. Add Litespeed Web Server For Batter Website Speed and Performance

    ☛ LiteSpeed reduces hardware costs
    ☛ LiteSpeed Web Server will increase security
    ☛ The LiteSpeed Web Server increases performance
    ☛ You get better results and more profit also Good in SEO

    17 votes
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    2 comments  ·  Customer Support  ·  Flag idea as inappropriate…  ·  Admin →
  16. Create email warning if disk space goes lower than what's needed to restore from backup

    If I do not have enough space on the disk to restore from backup then it should disable the UI restore button and send an email or warning to scale up the disk space.

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  17. Two factor authentication - Mandatory for Team Members

    Please add the ability for main/primary account holders to force TFA use for all Team Member accounts. Not having this capability (or the ability to see TFA status on Team Member accounts) is a significant security hole, of the type that could lead us to migrate away.

    2 votes
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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  18. Free malware removal as part of service

    Simply free malware removal like a lot of other hosting companies are doing. Not everyone can pay for a good security plugin. It could be only included on certain plans, but it's an important service that everyone would appreciate to some extent.

    2 votes
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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  19. Add Linode Block Storage option

    Add Linode Block Storage option for purchasing additional disk space

    https://www.linode.com/products/block-storage/

    3 votes
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    0 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  20. Configuration option for same site session cookies in PHP.ini

    A configuration option for same site session cookies in PHP.ini.Implementation of same site session cookies in PHP servers can avert CSRF attacks.

    Applicable to PHP 7.3 and onwards
    See https://www.php.net/manual/en/session.configuration.php (session.cookie_samesite)

    2 votes
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
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