Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. mysql 8 version

    it's no possible install mysql version 8

    1 vote

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  2. The curl version 7.52.1 is too old.

    The curl version is 7.52.1 installed by Vps is about 4.5 years ago. Is it too old to use newer functions or plug-ins?

    1 vote

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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  3. inode

    Add option to purge inode,
    Right now the only option to do this is just through support.

    2 votes

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    5 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  4. Restore the Drupal on one-click install Please!

    Restore the Drupal on one-click install Please!

    5 votes

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    0 comments  ·  Drupal  ·  Flag idea as inappropriate…  ·  Admin →
  5. Creat auto-clear cache option for Breeze cache after plugin updates

    I have auto updates enabled, and each time the site is broken until breeze cache is cleared. I notice breeze can be auto-cleared on posts and page updates, but is there no script I could add that would allow it to clear on plugin updates?

    There have been several security issues recently that have required sites to be updated immediately. Several plugins have had zero day vulnerabilities that require immediate attention. I have too many sites to update manually as quickly as the plugin authors would like.

    Enabling auto-updates on plugins is a great solution, but Breeze cache is the…

    2 votes

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    0 comments  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →
  6. Provide an SSL badge for Cloudways users to display on their sites. Most SSL companies provide an HTML Coded badge for website users to see.

    Provide an SSL badge for Cloudways users to display on their sites. Most SSL companies provide an HTML Coded badge for website users to click on which then opens a security check popup that shows that the site is, in fact, secure at the very moment of use. It's reassuring for users, especially on an e-commerce site, to know they are protected.

    3 votes

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    8 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  7. Access elastic email dashboard

    Need to be able to access Elastic email dashboard to be able to remove or subscribe. Had a major issue where our internal email address was blacklisted/blocked somehow. Had to contact you to take car of it, but only after Elastic email told me what to do...

    2 votes

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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  8. Allow me to clone WP site, automatically offer all WP and FTP login details

    Is there a script which can be configured on my server to allow me to clone the WP site, and have it automatically offer a txt file, or a screen which had the following details ready to copy and paste to a developer:

    WP URL:
    WP ADMIN URL:
    WP USER:
    WP PASS:
    FTP IP:
    FTP USER:
    FTP PASS:

    If I may suggest, adding this as a feature would be a smart way to grow Cloudways user base. More people would create dev sites this way, and more server sources would be demanded.

    If I have to go manually copy each…

    1 vote

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    0 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  9. Accept Ed25519 keys on the Dashboard/Console

    Please, consider adapting the Dashboard to allow the adding of Ed25519 keys for SSH sessions.

    RSA, the cryptographic method currently in place for SSH sessions, is mathematically breakable, which is why long keys are necessary to keep security; nevertheless, there is always the possibility they could be cracked. Also, for long term protection, RSA keys should now, supposedly, contain at least 15360 bits; of course, this is unrealistic in a real environment, as it decreases performance and increases strain on the communication channels.

    I pledge for the usage of Ed25519, considering a mere 256 bit key is enough to guarantee…

    1 vote

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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  10. Cron job email notification from server

    We want cron job notification for each run configured in cron job notification. Currently there is no way to get alert for success or failure. We don't want to configure in our application /programming to get email. Its similar like we have in Cpanel account, that send email to account user email configured.

    1 vote

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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  11. Chevereto

    Chevereto is an Open Source self-hosted image sharing solution. It allows to use the cloud to store photos for all sorts of purposes.

    1 vote

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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  12. Option to turn off offsite backups

    Can you have an option to turn off offsite backups for the server? I love the function, it's just that we need the option to choose. Also this is not stated in the pricing section, so it is kind of misleading and unclear. It is like a hidden cost, which is not good for Cloudways reputation. You can check this on Reddit too, people think that having no option to turn off offsite backup is not good.

    1 vote

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    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  13. Running reds versions is 2+ years old

    Deployed Redis versions is Redis 5.0.3 (Released Tue Dec 11 18:17:26 CET 2018)

    Since the release of 5.0.3. REDIS had 17 updates(!)

    When can we see an update?

    Thanks,

    Ed

    4 votes

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    1 comment  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  14. Allow users to enable/disable curl on individual applications

    I am developing a WordPress plugin and need to test behaviour on different server settings (eg curl) in a live environment.

    Would be helpful if:

    • Users could control this without needing support from Cloudways team
    • It were possible to toggle curl on a per-app basis (don't want to disable on all apps, just the one I'm testing).

    *Otherwise please provide me a free dev server that stays within my total resource limits if it's only possible to disable/enable server-wide.

    1 vote

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    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  15. Add Casbay as Asia VPS provider

    https://www.casbay.com/asia-vps-hosting
    https://www.casbay.com/vps-hosting-malaysia

    VPS Hosting from $5.59 per month
    1 vCPU, 1GB RAM, 20GB SSD, 100Mbps Bandwidth

    Certified Data Center in Singapore & Malaysia.

    1 vote

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    0 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  16. Allow me to create my own server config defaults

    I have wished for a way to create my own defaults for settings that automatically get propagated to new servers. This would include config options available in:

    • Server Management > Settings and Packages (especially Basic, Advanced, and Packages)
    • Application Management > Applications Settings (especially General and PHP FPM config)

    It would save time to not have to go manually change all the config on each server but have it automatically create the server with my preferred settings.

    Thanks!

    3 votes

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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  17. Elastic Cloud For Everyone

    Assign Resources Manually Its Just Simply Not A Job For A Human ,
    This Is A Robot Job , I Can Assure All My Friends Here At Cloudways , Will Be So Happy With This , And Promote Cloudways As The Best VPS Provider Will Be Much More Easier ... Winnings For Everyone ... I Can See The Supermassive Flood Of Users Will Get Here With This New Feature ...

    1 vote

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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  18. Bring back the one click installs that you removed?

    Part of the reason I switched to cloudways was how you promoted it as easy to use and manage. Part of that was the one click installs. But you have removed some of these (drupal for example), ones that attracted me to this service. Stop removing features... Honestly I am not sure why I switched to this service.

    1 vote

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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  19. Please Start Server Upgrade & Downgrade Facilities for Digital Ocean Server. Can I know that when its start?

    Please Start Server Upgrade & Downgrade Facilities for Digital Ocean Server. Can I know that when its start?

    1 vote

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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  20. Add GRPC php Extension to All servers

    because all modern laravel applications working with google firebase, they need to GRPC php Extension to work probably, it is require to work with firebase.
    please add it as a default Extension , So as not to hinder our work.

    thank you ,,

    2 votes

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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
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