Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Option to DELETE Team Member.

    Love the ability to add team member. However there's no way to DELETE a team member. Once this team member is added, his/her email is forever associated as a team member to one Cloudway account and there's no way to use this email username for another Cloudways account. Yikes!

    1 vote
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    7 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  2. Transfer servers or applications between accounts

    I would love to be able to start a new server and transfer it to my client once I'm done so he would be billed for it.
    On AWS you can change the billing for a specific stack.

    74 votes
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    20 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  3. Option to update composer

    Composer can not be updated without sudo permissions. You should make this option available as all modern php frameworks are based on composer.

    https://getcomposer.org

    5 votes
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    2 comments  ·  Stacks  ·  Flag idea as inappropriate…  ·  Admin →

    Composer is now auto-updated on deployment (so new servers get latest version) and recurring updates happening bi-weekly automatically.

    Cloudways Team

  4. Install NodeJS in Click&Go

    Install NodeJS in ClicknGo

    89 votes
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    completed  ·  24 comments  ·  Stacks  ·  Flag idea as inappropriate…  ·  Admin →
  5. Please update composer on server

    Composer auto update not working on new server deployment. Please fix this.

    2 votes
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    2 comments  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for the information, issue had been identified (minor glitch with some of the servers) and resolved, new servers will now have latest version of composer.

    Cloudways Team

  6. Edit Wildcard SSL Support Article

    In the article on creating wildcard SSL certs the image in Step 3 is misleading.

    Currently suggests using the FULL URL for 'Host' when all you need to add is:

    _acme-challenge.

    This took ages with Live Chart to figure out.

    Thanks

    1 vote
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    0 comments  ·  Customer Support  ·  Flag idea as inappropriate…  ·  Admin →
  7. Upgrade PHP Version 7.2 for WordPress

    To run WordPress we recommend your host supports:
    - PHP version 7.2 or greater
    - MySQL version 5.6 or greater OR MariaDB version 10.0 or greater
    - HTTPS support
    .
    https://wordpress.org/about/requirements/

    34 votes
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    8 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  8. Please introduce php 7.2

    http://php.net/downloads.php

    stabel official version has been released over 10 days ago

    its 20% faster than php 7.1

    Really looking forward to it.

    12 votes
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    1 comment  ·  Website Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  9. Please upgrade DigitalOcean Droplets

    DigitalOcean has upgraded their droplet without an increase in pricing: https://www.digitalocean.com/pricing/

    Please upgrade CloudWays DO droplets with newer plans.

    9 votes
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    3 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  10. 90 votes
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    11 comments  ·  Stacks  ·  Flag idea as inappropriate…  ·  Admin →
  11. Upgrade Magento

    Hi , considering security holes in Magento and lots of new security concerns on daily basis , it is necessary to upgrade the current Magento 2.1.1 CE to Magento 2.1.7 and all security patches to be considered for Magento . I would appreciate to make it ASAP to avoid inevitable security issues . Thanks

    9 votes
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    4 comments  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →

    We do have a monthly process to provide the upto date versions of application, important part of the process is to offer those applications that are our compatible with the offered packages i.e php, mysql, redis and etc.

    re: magento, version 2.2x is currently available on Cloudways Platform.

    Cloudways Team

  12. Zend Guard Loader

    Please add Zend Guard Loader in stack Cloudways.

    37 votes
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    2 comments  ·  Stacks  ·  Flag idea as inappropriate…  ·  Admin →

    This is now live, it can be enabled through Server → Settings and Packages → Advanced Page.

    Please note it is not officially supported with PHP7.x . However it can be used with PHP5 deployements

    Cloudways Team

  13. 1 vote
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    1 comment  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  14. Create an On/Off Switch for the apps (start/stop apps)

    A switch that easily allow switching an app on or off.

    57 votes
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    20 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  15. Add Digital Ocean Block Storage Option

    Add support for Digital Ocean's Block Storage add-on. This will allow us to not have to scale entire server for more storage space. This also allows for more options away from the more expensive AWS or Google services for more storage space.

    136 votes
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    29 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  16. Let's Encrypt SSL for subdomains and multisites

    All webmasters using subdomains or wordpress multisites will be happy about it

    59 votes
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    19 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your votes, comments, and patience. We have now rolled out this functionality onto production and made it available to everybody.

    Cloudways Team

  17. 2 project used 1 database

    Example, 1 project handling web (like web dashboard) and 1 project handling API for mobile app. I thinks need 1 database for 2 project with same data. If differences database, i think is funny right. How to solved this case.

    1 vote
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    completed  ·  2 comments  ·  Stacks  ·  Flag idea as inappropriate…  ·  Admin →
  18. Database Mysql I can not remote.

    I saw easily create server, create a project and I am very happy with the console and github composer, etc., but I am very sad because the database is not flexible, I can not remote.

    1 vote
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    completed  ·  2 comments  ·  Stacks  ·  Flag idea as inappropriate…  ·  Admin →
  19. Fully Support WP Rocket

    Your KB article on WP Rocket says that you don't fully support minification of JS/CSS due to Varnish caching on the server.

    It would be amazing if you guys could reach out to WP Rocket and see if this could be resolved.

    83 votes
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    13 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  20. Laravel Hosting Needs update from 5.3 to 5.4 .Please do it ASAP

    Laravel has released it new version (5.4) . As a leading laravel hosting player cloudways need to update it as quick as possible

    3 votes
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
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