Service Improvement
Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!
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Please upgrade DigitalOcean Droplets
DigitalOcean has upgraded their droplet without an increase in pricing: https://www.digitalocean.com/pricing/
Please upgrade CloudWays DO droplets with newer plans.
9 votesDigitalOcean has recently announced new prices for its infrastructure, and Cloudways is pleased to pass on the savings to its customers.
Under the new pricing, Cloudways customers can enjoy more server resources at very competitive prices.For more info please refer to the link as follows:
https://community.cloudways.com/t/digitalocean-new-pricing-plans-are-now-live/388Cloudways Team
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90 votes
We are pleased to announce that support for PHP7.1 is now available on Cloudways Platform.
Users can refer to the KB guide on link below to upgrade to PHP 7.1
https://support.cloudways.com/how-to-upgrade-to-php-7/Before you upgrade on production, we recommend you to test your application(s) compatibility on staging environment.
Cloudways Team
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Upgrade Magento
Hi , considering security holes in Magento and lots of new security concerns on daily basis , it is necessary to upgrade the current Magento 2.1.1 CE to Magento 2.1.7 and all security patches to be considered for Magento . I would appreciate to make it ASAP to avoid inevitable security issues . Thanks
9 votesWe do have a monthly process to provide the upto date versions of application, important part of the process is to offer those applications that are our compatible with the offered packages i.e php, mysql, redis and etc.
re: magento, version 2.2x is currently available on Cloudways Platform.
Cloudways Team
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Zend Guard Loader
Please add Zend Guard Loader in stack Cloudways.
37 votesThis is now live, it can be enabled through Server → Settings and Packages → Advanced Page.
Please note it is not officially supported with PHP7.x . However it can be used with PHP5 deployements
Cloudways Team
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1 vote
GCE – Sydney region is now available on Cloudways Platform.
Cloudways Team
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Create an On/Off Switch for the apps (start/stop apps)
A switch that easily allow switching an app on or off.
57 votesThis feature is now live, you can control app access (enable/disable) from the console.
for further reading, https://support.cloudways.com/how-to-stop-application-access/Regards,
Cloudways Team -
Add Digital Ocean Block Storage Option
Add support for Digital Ocean's Block Storage add-on. This will allow us to not have to scale entire server for more storage space. This also allows for more options away from the more expensive AWS or Google services for more storage space.
136 votesSupport for DigitalOcean’s Block Storage is now available on Platform.
For details please refer to the following KB. https://support.cloudways.com/how-to-use-digitalocean-block-storage/
Cloudways Team
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Let's Encrypt SSL for subdomains and multisites
All webmasters using subdomains or wordpress multisites will be happy about it
59 votesThank you for your votes, comments, and patience. We have now rolled out this functionality onto production and made it available to everybody.
Cloudways Team
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2 project used 1 database
Example, 1 project handling web (like web dashboard) and 1 project handling API for mobile app. I thinks need 1 database for 2 project with same data. If differences database, i think is funny right. How to solved this case.
1 vote -
Database Mysql I can not remote.
I saw easily create server, create a project and I am very happy with the console and github composer, etc., but I am very sad because the database is not flexible, I can not remote.
1 vote -
Fully Support WP Rocket
Your KB article on WP Rocket says that you don't fully support minification of JS/CSS due to Varnish caching on the server.
It would be amazing if you guys could reach out to WP Rocket and see if this could be resolved.
83 votesThat is correct, workaround listed at http://docs.wp-rocket.me/article/670-hosting-compatibility#cloudways will allow you to make use of minification of WPRocket on Cloudways Platform.
We have also posted the same solution in our KB system:
https://support.cloudways.com/how-to-configure-wp-rocket-plugin-wordpress/Regards,
Cloudways Team -
Laravel Hosting Needs update from 5.3 to 5.4 .Please do it ASAP
Laravel has released it new version (5.4) . As a leading laravel hosting player cloudways need to update it as quick as possible
3 votesLaravel 5.4 is now available on Cloudways.
Cloudways Team
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allow search by autogenerated app folder name
would be great if i could enter the actual app folder name that is auto generated by your system, into the panel interface search, and have the correct application show. currently it is a giant pain to figure out which app is running high on resources on top without doing a bunch of looking around.
1 voteThis is now live, users should be able to search apps and its server with system generated app folder name.
Regards,
Cloudways Team -
The git deployment documentation should tell the users to use GitHub's Deploy Keys feature.
The documentation that shows user how to deploy from Git (https://support.cloudways.com/using-git-for-deployment) tells users to give CloudWays full access to their GitHub account. Ideally the documentation should show GitHub's "Deploy Keys" feature (https://developer.github.com/guides/managing-deploy-keys/#deploy-keys) which allows the user to give CloudWays access to just the repositories it needs.
1 voteThe documentation on how to deploy from Git on the Cloudways Platform has now been updated to promote the use of repository-specific deployment keys.
Cloudways Team
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ALLOW a Single Person (and their email) to be a TEAM MEMBER on MORE THAN ONE ACCOUNT
Allow a way for a SINGLE person (and their email) to be associated as a TEAM MEMBER on more than one account.
At the moment, a person would need to create several different emails to be be a TEAM MEMBER on more than one account.
There should be a GENERAL ACCOUNT console (that doesn't require a hosting/server plan.... however it CAN support a purchased plan if desired) that is separate from any TEAM MEMBER access associations.
On the console you should be able to see all of the accounts you are associated as a TEAM MEMBER on... and access them…102 votesThank you for your patience.
This feature is now live on the Platform. You will now be able to add a team member on more than one account.
We will be happy to hear what you think of this improvement.
Cloudways Team
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Your "Remove" Button on your Git Deployment screen breaks in Firefox 51.0.1 Due to a javascript error
It works in Chrome, but I was unable to remove an old repo from the Deployment screen while in Firefox.
1 voteThank you very much, Bryan, for highlighting this issue.
We have now fixed it. You should be able to remove git deployments from Firefox as well now.
Cloudways Team
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upgrade ioncube to version 6
when can u update the ioncube to v6? Current v5 will not work with php7. waste of time if u r not making the software compatible
7 votesIoncube v6 has already made available few months back for new servers deployments. (compatible with both PHP5.x and PHP 7.0.X provided versions)
However on servers where version5 or older version is running we can perform an upgrade on request.
You can request an upgrade version through our ticket panel.
Regards,
Cloudways Team -
Inclusion of php7.0-zip module
Would it be possible to have the php7.0-zip module installed by default when installing Wordpress or PHP Stack Applications? Some WP plugnis and other PHP testing variables require this option.
1 vote -
Add Google single sign on login to ClicknGo (and new control panel)
You currently offer Linkedin and Github sso, but please allow Google sso. This would be a great feature for Google Apps for business users and even others with a gmail account.
62 votesThank you for your suggestion and all your votes. This is now live on our Platform.
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Vultr in Singapore
Vultr has setup in Singapore. You probably could add the location in your setting.
1 voteSingapore is now live.
Cloudways Team
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