Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Possibility to add Applications in subdirectories

    It's very simple on Cloudways Console to map a domain or subdomain. It would be great to have the same possibility when we need to map subdirectories with applications.

    2 votes
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  2. Node+NPM Update options

    Please let us update Node+NPM versions / choose which version we want?

    Thanks.

    11 votes
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    4 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  3. Check for the blacklist IP before assigning Server IP

    Hello Team,

    Can you please add some feature where it'll check for the blacklist before assigning server IP?

    It seems like someone else was using assigned server IP before it's assigning to the user and they have abused the server so their IP is under blacklist and that blacklist server IP is not going to be useful for the new user.

    2 votes
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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  4. Allow DDNS Hostname for IP in Security

    I noticed that I can't use my DDNS as my IP in the Security Tab of Cloudways.
    Although using a hostname in the IP section could prove a slightly increased security risk, the benefit of not having to update my dynamic IP on the system, far outweighs it.
    The DDNS allows my Dynamic IP to be mapped to a URL for easy-use :)

    2 votes
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    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  5. Set Preferred settings for new applications

    When creating a new application, I have to go in and enable/disable all of my preferred settings (like enabling SSH, disabling Varnish, creating SSH credentials and importing my public key).

    It'd be great if I could have my preferred settings saved as a template when creating a new application. SSH credentials can be automatically generated, but the public key set in the template and applied automatically.

    2 votes
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  6. massively improve customer support

    I have never been impressed with Cloudways' "customer support" from the beginning. It's generally obstructive, ignores the question, is poorly trained and just re-directs you to guides. On top of this, the Live Chat function has been greyed out for a year and Cloudways can't resolve it. Recently, it's got even worse so time to leave.

    2 votes
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    0 comments  ·  Customer Support  ·  Flag idea as inappropriate…  ·  Admin →
  7. Allow Bills to be sent via Email

    Some time ago the billing process used to be that bills were sent via email each month and we would forward these by a rule to our finance system for OCR input.

    Now we need to login with 2FA, download the invoice and email it to our finance system. This process takes roughly 5 minutes vs 0 seconds and is a backwards step from an automated process.

    Can we bring back the option to have bills sent via email?

    1 vote
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  8. Expose how long different parts of staging site creation take to let us optimize it

    We're experiencing very long wait times for staging site creation and would love to know how to speed it up. Some other ideas here, like selective updating of the staging site, could also help, but I thought this idea would also be good for us.

    The idea is to log when each part of the process starts — either in something that Cloudways employees can see or that the users can see. Perhaps they could even be added to the Deployment Logs.

    Often with processes that take a long time, an app will show progress or at least tell you…

    1 vote
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    1 comment  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  9. Deploy via GitHub Actions

    Hi. You should develop a GitHub Action for a better automatic deployment, like Netlify's (https://github.com/marketplace/actions/netlify-deploy) since it's a more reliable way than using webhooks and custom PHP.

    2 votes
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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  10. Add DigitalOcean Spaces Object Storage

    An inexpensive S3-compatible object storage with a built-in CDN that makes scaling easy, reliable, and affordable.

    4 votes
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    4 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  11. Use Rsync to tremendously speed up staging site push/pulls

    The tool is already installed! It just needs to be used when pushing/pulling.

    Rsync is a command that only copies unidentical files between two servers. It was created exactly for situations such as pushing or pulling from/to a staging site. If Cloudways where to take advantage of rsync, push/pulls would be much faster.

    2 votes
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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  12. Disable memcached

    I would like the option to disable Memcached. When you have Redis running, there's no need for memcached to be taking resources. I have seen sometimes it has 4-5 processes running.

    7 votes
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    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  13. Best Wordpress Plugins For Your Website

    WordPress modules are phenomenal instruments for adding and loosening up value to WordPress. In this post, I will analyze 20+ Best Wordpress Plugins For Your Website modules you should have on your WordPress site. These modules will add glorious handiness to your site and make it 'uncommon'.

    Regardless of the way that the sort/claim to fame of your webpage, by and large, makes sense of what modules you should have on your website, there are a few modules that each WP blog needs. Like Techieword says security, speed, SEO, etc are a part of the comprehensive concerns of each site…

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  14. Email Responders Marketing

    They can be extremely straightforward or very mind-boggling. Autoresponders are frequently utilized as email showcasing apparatuses to promptly give data to their planned clients and afterward catch up with them at preset time spans.

    Email Responders Marketing
    Having said that, we should investigate the absolute most famous email advertising specialist co-ops and how they stack facing one another. Consistent Contact. Steady Contact is one of the biggest and quickest developing emails promoting administration on the planet. SendinBlue. Dribble. ConvertKit. AWeber. GetResponse. Mailchimp. Email auto-answer test: A layout you can begin utilizing right away. The accompanying model is adjusted from the…

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  15. Email Responders Marketing

    They can be extremely straightforward or very mind-boggling. Autoresponders are frequently utilized as email showcasing apparatuses to promptly give data to their planned clients and afterward catch up with them at preset time spans.

    Email Responders Marketing
    Having said that, we should investigate the absolute most famous email advertising specialist co-ops and how they stack facing one another. Consistent Contact. Steady Contact is one of the biggest and quickest developing emails promoting administration on the planet. SendinBlue. Dribble. ConvertKit. AWeber. GetResponse. Mailchimp. Email auto-answer test: A layout you can begin utilizing right away. The accompanying model is adjusted from the…

    1 vote
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    0 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  16. How web works!

    What if we add a single tutorial on a very top, for understanding a basics for starting a web, For eg how to get a domain from domain registrar, how to get a host, etc. This will help non technical peoples to understand how web works if they want their startup without hiring any technical person. Also helpful for beginners as a summary tutorial. After that all the things regarding cloudways are defined very well.Thank you

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  17. Search by domain

    In the search server or application field, please add also by domain. So we can easily find applications that have specific domains pointing to there.

    1 vote
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    1 comment  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  18. Please add Backup Comment option in application backup and server backup

    Please Add Backup Comment option in application backup and server backup so that we can input why was a backup created at this time and which one to chose when restoring from backup.

    1 vote
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    1 comment  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  19. Wp Rocket Wordpress Caching Plugin

    WP Rocket is a top-notch reserve module for WordPress. Wp Rocket Wordpress Caching Plugin WordPress specialists remember it as the most remarkable storing device. On account of its wide scope of choices and programmed improvement highlights, it tends to be effectively utilized by experienced WordPress clients just as tenderfoots.

    WP Rocket reserving guarantees sites will stack blasting quickly, which is fundamental to improve SEO rankings and increment transformations. We've planned to make it the easiest to use reserving module around, with the simplest set-up. Dissimilar to numerous other storing modules, you don't need to be a researcher to dispatch this…

    1 vote
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    0 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  20. WHY YOU DON'T CARE ABOUT SECURITY ISSUES? IT IS ALWAYS A GOOD PRACTICE TO UPDATE WEBSERVERS, PHP, MARIADB, etc TO THE LATEST STABLE VERSIONS

    WHY YOU DON'T CARE ABOUT SECURITY ISSUES?
    IT IS ALWAYS A GOOD PRACTICE TO UPDATE WEBSERVERS, PHP, MARIADB, etc TO THE LATEST STABLE VERSIONS WHICH ARE FREE, OPEN AND WITHOUT ANY PAYMENT FROM YOUR SERVICE!

    1 vote
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
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