Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. ioncube for php 7.4

    it would be nice to have ioncube for php 7.4 - it is required by many plugins and webaps. Php 7.4 is on the market for over a year now...

    2 votes
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  2. Flush Redis cache button

    Hi. It would be very useful to have a button to flush Redis cache, since you published a tutorial about that software, but there isn't a simple option to clear it when something goes wrong with WordPress (e.g. https://wordpress.org/support/topic/blank-homepage-after-update-to-2-0-9/)

    Thanks.

    7 votes
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    0 comments  ·  Website Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  3. Cyperpanel with OpenLitespeed

    Please offer Cyperpanel Konfiguration.
    It is based on OpenLitespeed Server and offers great Features like 1 Click Installs of Wordpress.

    4 votes
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    1 comment  ·  Stacks  ·  Flag idea as inappropriate…  ·  Admin →
  4. 7 votes
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  5. PHP-FPM Log buffer length limit issue needs resolving

    There is an issue on servers configured by Cloudways, in which the PHP-FPM log buffer (error msg length) is set to 1028 bytes. This is too short for many errors messages generated by Wordpress.

    It results in many entries of:
    "Message":"AH01071: Got error 'the log buffer is full (1024). The access log request has been truncated.'"

    In the PHP error logs views in Application Manager. So rather than seeing the actual error, you end up just seeing this message. Which is, obviously, very unhelpful.

    Apparently it's due to the setting of log_limit setting in PHP-FPM, complied with Nginx.
    You can…

    3 votes
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  6. Add search to own applications list

    It would be great if you could search the applications list with a keyword.

    Now we have many applications on different servers and it is a bit cumbersome to find the correct application.

    This is how I now do it:
    1. Go to applications list and select one application by random
    2. Change server from the top drop down list
    3. Change to correct application in applications drop down list

    It would be great for applications list to have a search functionality.

    2 votes
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    3 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  7. Allow Remote-SSH (addon) connection from VS Code

    When using Remote-SSH addon for VS Code:
    https://marketplace.visualstudio.com/items?itemName=ms-vscode-remote.remote-ssh

    I think it tries to install something on host (and fails).
    Allowing to do so will support working on remote files directly from VS Code which will be super-cool and convenient
    =)

    4 votes
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    1 comment  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  8. Backups: attach description and local timezone

    WHen making backups attach name of backup/description. And select local timezone for the timestamp (not UTC).

    2 votes
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    1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  9. Add new add ons like amazon SMTP and more reputed smtp services

    Rackspace add on is not good. All emails go to spam. I suggest to add Amazon SMTP add on service

    1 vote
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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  10. Application Sort List by last accessed

    Current there is Application sort by
    Name,
    Date Created,
    Projects
    Servers
    Staging

    Can we have one more which is by last accessed

    Also if we can have a quick 'pin to top' option so it can list on top..

    Becase for people who have like 10+ applications is very hard to get to the application we are working on immediatelly,

    If this can save even 10 secs, it will be really nice for everyone.

    Thanks

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  11. Let us specify a billing contact for invoices etc.

    As the main account holder I want to have invoices sent to another email address of my choosing, so I don't have to manually forward them to the person who deals with our finances.

    1 vote
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    0 comments  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
  12. Emirates Cancellation Policy

    According to Emirates Cancellation Policy 24 Hours it give a full refund to the passengers if they cancel their reservations within 24 hours from the booking accept this it gives refund according to its refund policy.
    https://eflighto923371356.wordpress.com/2021/01/25/emirates-cancellation-policy/
    https://www.eflighto.com/emirates-cancellation-policy

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  13. Digital marketing specialist in India

    360DigitalSpace.com is one of the leading Digital Marketing Company in India. We offer Digital Marketing services (SEO,SMO services,SEM and other Web Development Company in India and development Services and We also provide Services like Content Marketing and SMO Experts in India etc with the best quality.
    Visit us : https://360digitalspace.com/content-marketing/

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  14. Provide alerts on successful SSH and SFTP login

    Please provide alerts on successful SSH and SFTP logins to a server.

    These alerts are important for visibility of when someone has accessed the server and making sure that access was expected.

    1 vote
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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  15. Add Indian Digital Payment Option like Paytm, UPI, Google Pay, etc.

    Please Add Some Indian Payment Features like
    1. Paytm
    2. UPI
    3. Google Pay
    4. Wallet

    2 votes
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    0 comments  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
  16. Best Latex Mattress in India

    If you are looking for a durable, comfortable, eco-friendly, and dust & mites resistant mattress then your search comes to end with Shinysleep’s Latex mattress which provides all in one. for more info visit at
    https://shinysleep.hashnode.dev/why-is-it-worth-investing-in-a-latex-mattress

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  17. Live chat

    A functionable Live Chat

    1 vote
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    1 comment  ·  Customer Support  ·  Flag idea as inappropriate…  ·  Admin →
  18. Security issue-Visible passwords in Dashboard needs immediate attention

    Coming from different managed hosting, I just joined cloudways, only to be surprised that sufficient security for protecting passwords is not in place. I can see the passwords are visible to me but also to the support agents that have access to the same area and hence openly visible to them. They can see Wordpress password ( which is not issue, as they told me it is default one and if changed in wordpress admin, will not be reflected here). My biggest concern is the sensitive passwords for SQL database and application credentials. The eye icon placed next to passwords…

    1 vote
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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  19. Learn How to Update Contact information on PayPal

    Paypal is the leading service for sending and receiving money online. If you are a Paypal user then you know that this platform allows its users to send, receive, and hold funds with 25 currencies across the globe. With Paypal, the users can send or receive the payments while they sell or purchase the goods and services via online websites. To use PayPal without facing hurdles on the way, you must keep your account updated all the time. Most of the users, even after changing their contact details they forget to update their contact information. It is quite important to…

    1 vote
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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  20. Do You Know The Role Of Content In Animation

    Content is the king for any material. It is an important aspect of the written materials, as well as the video and audio materials. The content helps you to deliver the correct message at the correct time to the appropriate audience. https://animationmonster.uk/ make sure that their content is engaging and understanding for the audience. First, they draft the story for the video, and then they draw several objects or characters for the video animation to deliver the story to the masses. Do you think you require content for the videos?

    1 vote
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    0 comments  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →
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