Service Improvement

← Cloudways Customer Voice

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. I want to be able to Clone my server to come up quickly with dev/test environments

    1 vote

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    completed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →

  2. Make information about current payment details available or more easy to find.

    I can't find any details about how our bills are currently being paid, e.g. details about credit card or bank transfers that have happened/are happening. It should really be either displayed or linked from the Billing page or the Info Details page.

    15 votes

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    completed  ·  4 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

  3. Introduce Phone Support!

    42 votes

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    completed  ·  7 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

  4. Introduce Video Tutorials or Screencasts for Customers

    3 votes

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    0 comments  ·  Customer Support  ·  Flag idea as inappropriate…  ·  Admin →

  5. Improve knowledge base by including more articles

    3 votes

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    completed  ·  0 comments  ·  Customer Support  ·  Flag idea as inappropriate…  ·  Admin →

  6. Support root domains when adding a cname (i.e. mydomains.com, instead of www.mydomain.com)

    0 votes

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

  7. I want to be able to migrate servers between datacenters in the same Cloud (i.e. between Amazon AWS regions)

    0 votes

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    completed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →

  8. Add Moodle as a new supported Click&Go application

    0 votes

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    completed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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