ClicknGo plan does not allow to create a folder above publichtml. We have an application that requires repository folder created above publichtml to run in a secure mode. We only have option to upgrade our plan to PowerGrid due to this. An option to create a folder above public_html that would also be backed up to offsite backup would make ClicknGo a perfect plan.

CloudWays is a great hosting platform, but I would like to see dedicated support built in for Laravel, this would simplify having to set up Laravel for APC/Memcached and would also negate having to play around with the folder structure of laravel (index.php being in the public folder of the application install)

It would be very useful to be able to clone an app to a different existing server under the same Click&Go account. This way it could be easier manage the resources used on different servers.

Could you allow 100% width for the MySQL manager. The current boxed design only allows a viewable width of 730px which makes it difficult to view data tables with lots of columns.

It's a MySQL manager, it doesn't need to be pretty. Usability should take precendant.

Currently you have 5.5.

Not sure if it's a bug in the installation script or a feature, but, currently the default charechter encoding is set to NL (if I remember correctly)
It should be set to utf8 general

Your server monitoring is useful, but it would be nice to be able to monitor specific applications. A way to auto-install the NewRelic client would be especially useful.

It would be great to have WordPress applications have wp-cli support out of the box. It is possible to download and set it up manually but many other hosts include it pre-configured.

The dashboard interface of servers are nicely looking, but having more than 4-5 servers it will probably quickly be difficult to get at quick overview.

I suggest making a sort er table like overview alternative on the dashboard which can be toggled between the current verbose one and a compressed one.

this is the second time that my SQL stops working.
If I look at my server it says everything is fine
it is only when i dig deeper that I can see the MSQL is stop and I need to restart it.
I did not get any warning, this is not acceptable.
all my sites were down when they only have little activity
nobody was working on anything this afternoon when I see the memory plunge briefly

You should have a system to restart mysql automatically

This has never happened to me on any other server before

https://getcomposer.org/doc/00-intro.md#globally

I was currently using google api . and they need PDO and PDO Sqlite .

Cloudway has PDO on their server but there is no support ofr PDO Sqlite . Please enable it

Ability to add SSH keys as per digital ocean. Saves password logins when making and deploying changes.

The click'n'go control panel is very slick. It would be more usable without Flash for the "show password" bits. On a MacBook with Flash disabled, getting to copy the password involves looking at the HTML code of the control panel page.

There are times when we need to point different domains on the same folder, but right now is possible to add only 1 domain per application.
This will be useful both for custom PHP application and for Wordpress multisite installations.

Please activate axel command as it is much more faster then wget for data migration.

The passwords that CloudWays auto-generates are short, and all lower case letters. These are a hacker's dream, and a webmaster's nightmare! Please, please, please make them longer (much longer), and add upper-case letters, numbers, and special characters to the mix! Also provide a script or tool to quickly generate new ones and apply it to existing applications, including for both the database and the SSH access! This is imperative if you don't want your clients getting hacked and giving you a bad name.