Service Improvement
Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!
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14 votes
This is now live. Access it via the team option in the top right console screen.
Cloudways Team
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Better support team (better trained)
It took me more than an hour to get an answer on a simple question.
1 voteSent a direct email to you to check which was the issue.
Cloudways Team
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Select Amazon EC2 Instance Type
Provide an option to select EC2 type, like m3, C1, etc..
2 votes -
67 votes
With some delay, but the new console and new website are now live. Fully responsive, you should have a much better experience when accessing both from your mobile devices.
Cloudways Team
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Creation of email accounts from the Click&Go console
I would like to see the option to create e-mail accounts directly from Click&Go pannel, may be inside the App pannel?
3 votesThis is already live and available in console through add-ons tab.
Cloudways Team
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Be able to set/change the app admin username/password, app FQDN, database name/password myself and not be preselected by you
Suggest which features you would like us to add in Click&GO platform.
61 votesNow you can updated username and password for both Master Credentials and Application Credentials:
https://support.cloudways.com/which-is-the-difference-between-master-credentials-and-application-credentials/You can also change the database password (please note that you need to update manually the database password in your applications configuration files).
We don’t have plans to allow FQDN change (FQDN is just meant for you to point your own domain to via CNAME) nor database name / database username changes. These are core to many platform processes and we can’t allow for them to be updated.
Cloudways Team
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Joomla latest version
There is a client requesting for Joomla latest version in ClicknGo. Currently we have Joomla 3.2.3 whereas Joomla 3.3 is the newest version recommended for new installs. It includes the latest and greatest features of Joomla and mobile/responsive support.
2 votes -
Clone Application (on same server or new server)
I am creating a bunch of mini sites and would like to use all my basic settings on each site without having to do them one by one.
3 votes -
32 votes
Added 1h, 3h, 6h and 12h new backup frequencies.
Cloudways Team
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Add Export Feature to MySQL admin
The MySQL admin is fairly limited on features but it is serviceable with one exception. There is no easy way to export your database if you're not skilled in writing SQL code. Being able to export the database is crucial.
2 votes -
hire really good information architects & empower them to design great user experiences.
Technologists are great, where would be without them. But they shouldn't be in charge of IT. If you want usability, you will get it by hiring information professionals (Information Architects, UX Designers, etc.) and giving the power to create great user experiences. That's how you'll win over me & everyone else out here in your marketplace.
1 vote -
6 votes
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3 votes
This is already live (access it from console Add-ons).
Cloudways Team
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2 votes
SugarCRM is now available in Click&Go Console.
Cloudways Team
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4 votes
This is now live. You can find the Server Setting option when clicking Manage Server in your account. We will be adding additional parameters that can be controlled from UI to this section.
Feel free to suggest new parameters you want to be able to set, here in the Suggestions page.
Cloudways Team
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fix your broken javascript
The chat javascript buttons are broken.
They are undefined on every single link.2 votes -
4 votes
Feature added.
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4 votes
Digital Ocean already live on C&G Platform!
Cloudways Team
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3 votes
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1 vote
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