Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Support multiple nodejs versions like v6, v7 and v8

    I recommend you use NVM, so that we can install and select whichever version of Node we want. This would also help with permission issues.

    26 votes

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    3 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Add Docker support

    Hi!
    Please, add Docker support.
    Thank you.

    6 votes

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  3. Enable Brotli compression alghoritm on all Cloudways servers.

    I think this new compression tool developed by Google, will bring awesome performance benefits to all of us.

    20 votes

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  4. Install X-sendfile on Server

    Install X-sendfile on Server

    According to this article below, you mention using X-Sendfile to serve digital downloads for woocommerce. It is not currently installed on servers by default, and would be great if it was. Also to provide instructions on best way to setup for secure downloads for woocommerce.

    https://www.cloudways.com/blog/woocommerce-settings-and-options/

    6 votes

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  5. automatic restart when server goes down

    I think it's essential that the servers are fixed so that if they go down they automatically restart the server especially on digital ocean + vultr

    A few times I've had the site receive a traffic spike out of the ordinary and it pulled my sites down until I manually rebooted it. It should be automatic.

    37 votes

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    7 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →

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  6. Update Apache 2.4.28 or later after website failed penetration test

    One of our clients recently undertook a penetration test on their site in accordance with their ISO application. It was highly recommended that Apache was upgraded to version 2.4.28 or later as Apache 2.4.10 was reported to have multiple vulnerabilities.

    Most large UK based companies will undergo a similar ISO application so this should really be completed.

    Thanks!

    6 votes

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  7. Add ability to set ServerTokens configuration in Apache

    Often there is a desire by security teams not to expose verbose information about the versions of software and operating system running on a system. It would be great if the ServerTokens and ServerSignature configuration items were available to silence or minimize the information given. The motivation here is to prevent handing an attacker information about what older exploits might apply or not to your server.

    2 votes

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  8. opcache settings

    opcache.maxacceleratedfiles=? , opcache.validatetimestamps=? and opcache.consistencychecks=? , i would like to change this opcache settings

    1 vote

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  9. Auto-scale Up and down as per traffic without rebooting

    For cloud server there should be auto scale feature for resources, this should work auto-scale up and down according to traffic without rebo

    7 votes

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  10. 6 votes

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  11. Allow admins atleast to ping and monitor their website.

    This is really important for us please.

    4 votes

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  12. We need fixed private IPs to clone a server and attach the same IP to a new server or other workarround. Amazon has the fixed private ip.

    We need fixed private IPs to clone a server and attach the same IP to a new server or other work arround. Amazon has the fixed private ip. Amazon you buy a IP and then you attach this IP to any instance so you can create backups and upgrades easily.

    4 votes

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  13. Allow NGINX to work in all but specified folders

    I had crushed in a user case which required to manage file permissions via .htaccess RewriteRules, with files physically available inside web-visible folders instead of logic-protected folders, so I had been forced to have CloudWays disable NGINX for my server.

    Instead, it would be nice to have a panel where to configure specific folders with Apache-based file serve, instead of NGINX-based.

    2 votes

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  14. Officially support running nodejs as an app user.

    I've chatted with support and they told me you must run NPM and nodejs as a master user. This requirement makes per-app security impossible.

    3 votes

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  15. Please enable NPM in SSH when we are using application SSH user

    Currently, application SSH user does not have such permissions to run NPM via ssh. But this feature should be available
    Please enable NPM in SSH when we are using application SSH user

    4 votes

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  16. support naming application folders and databases arbitrarily

    The current scheme is absolutely impossible to remember. Even when renaming folders, the randomly selected name remains as the new name is a link.

    That means this would have to be asked for before anything has been set up.

    Usually I want to name the folder and database to the (sub)domain or the actual application name. What's easier to remember than that?

    Support at least letters, digits, "-", "_", ".", unless restricted by the database engine in question.

    5 votes

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  17. Choose PHP Version for every Application (not for Server)

    It should be possible to choose different php versions on a single server. This is possible in most shared hosting environments and is a big advantage.
    It is expensive to create a new server only because you need for example an old php version for a specific application which is not compatible.

    273 votes

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  18. Add a button to apply MYSQL user ownership to the public_html directory

    Adding a button to apply MYSQL user ownership to the files public_html directory for Moodle will save CSR time and allow them to work on more pressing issues. At the moment you have to contact Cloudways to fix the permissions on that folder after you upgrade your Moodle installation.

    1 vote

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  19. Support npm install --global

    Right now, it throws a permission error. This is helpful for tools like gulp.

    2 votes

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  20. 3 votes

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