Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Allow to change nginx config to take care of redirects

    Hello, since nginx is at front, would be great if cloudways allows us to change nginx config to take care some redirects, like non-www to www.

    18 votes
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    7 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  2. Providing a Test Server

    As with all hosting suppliers, Test servers are never charged for.

    For every live server, you should allow the facility for a sandbox test server.

    This will make it for anyone who has a live server to be able to test and roll out.

    It should be free and will make your package for hosting a very STRONG offer.

    Charging customers for a test server is not a good policy. You really need to review this and make it more attractive.

    4 votes
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    1 comment  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  3. Allow Server Master Credentials to access all MySQL databases.

    Having a single user account that can access all the databases under a given server would simplify administration. The Server Master Credentials seems like a logical choice.

    Currently I open an SSH tunnel for database access and it would be great if the same tunnel credentials could also connect to the databases.

    4 votes
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  4. Install Ghostscript

    Just that, please install Ghostscript as it's a requirement for other tools such as GraphicsMagick and ImageMagick

    Thanks!

    6 votes
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  5. Best nginx configuration for improved security(and performance).

    Below i am posting some configuration which is to affect the website performance alot.

    This are the best NGINX Features needs to implemented.

    addheader X-Frame-Options SAMEORIGIN;
    add
    header X-Content-Type-Options nosniff;
    add_header X-XSS-Protection "1; mode=block";

    / Expire Headers /

    location ~* .(css|js|gif|jpeg|jpg|png|svg)$ {

    expires 1M;
    
    add_header Pragma public;
    add_header Cache-Control public;
    add_header Vary Accept-Encoding;

    }

    14 votes
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  6. Percona DB (for performance)

    Percona DB would be a nice addition to the packages available on Cloudways (if you care about performance).

    What You Need to Know About the MariaDB & Percona Forks of MySQL
    https://blog.appdynamics.com/database/what-you-need-to-know-about-the-mariadb-percona-forks-of-mysql/

    TL,DR summary: MariaDB is better for advanced features, the latest security and adapting to new tech. Percona excels at database performance and diagnostics. Either one will put you in good company with cutting edge technology firms around the world.

    13 votes
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    3 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  7. Exclude HTML from Nginx static cache

    Currently HTML is included in the static cache of nginx.
    This results in pushing an expires 30 days header on html content request and ignoring htaccess directives.

    This is particulary dangerous, since there is no way to purge that cache unless the expiration on nginx is set to 0 for all assets.

    4 votes
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    1 comment  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  8. Change path for deployment

    Possibility to change path for deployment from "/public_html" to "/"

    2 votes
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    1 comment  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  9. Offer Application Migration to make PHP 7 Upgrade Easier

    While I'm glad to finally have the ability to upgrade to PHP 7, it's very frustrating and time-consuming to have to clone every application in order to make that happen.

    That means new IP addresses, new FTP user accounts, new IP Whitelisting setup, SSL certificate setup, reconfiguring the SMTP mail add-on...and of course, DNS propagation time. What a hassle!!

    Please develop an auto-migration tool to move an application (or server) to a new server, rather than clone it, keeping the abovementioned settings intact.

    This would also help for Digital Ocean server downgrades -- rather than cloning to a new (smaller)…

    34 votes
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    6 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  10. Add AWSCLI from AWS to your servers

    Adding awscli will allow users to use all the power of amazon aws system on your servers, including sync data to S3, and much more.
    It is really easy to install, official development from Amazon and it will offer great possibilities to admins.

    7 votes
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  11. 5 votes
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  12. Awstats to see serverside visitor statistics

    It would be great if there's option to enable awstats or similar software to application or server.

    many of my clients wants that, dont know why :D

    they're getting google analytics reports also.

    22 votes
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    4 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  13. Back up on google drive

    As to keep old copies of the backup google offers unlimited drive space so if the backup and automatically be done to a google drive will help save lot of space on the server

    2 votes
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  14. 15 votes
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    5 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  15. Memory savings by use myslqnd instead of old libmysql

    Replace libmysql by mysqlnd
    (two command lines)

    Huge memory savings on read-only queries.

    More info at http://slideshare.net/jpauli/mysqlnd

    23 votes
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    1 comment  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  16. Send Emails When Cron Job Fails To Run

    The only way to tell if a cron job has failed is to log in to the console and type mail.

    It would be great if these where emailed much like the DenyHosts Messages are.

    26 votes
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  17. Make XDebug accessible for remote debugging

    I would like to use my IDE such as PHPstorm, to have remote debugging sessions using XDebug. Currently, XDebug is available on Cloudways but I cannot connect to it, so what is the point?

    2 votes
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  18. Add stored procedure SQL server

    Cloudways mysql server didn't support stored procedure Sql. I think it would be better if stored procedure functionality add on mysql server.

    2 votes
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  19. Possibility to upload server key and CSR for SSL certificate

    I think there should be possible besides generating CSR uploading own CSR and key for the SSL certificate. This would minimize time when migrating from some other server

    1 vote
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  20. 1 vote
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
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