Service Improvement

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  1. Make error reporting in SSL installation more verbose.

    I have dozens of domains added to my server, all with Let's encrypt certificates.

    Sometimes, I face an issue when I can't add a certificate for a new domain because one of the old ones has got its IP address misconfigured.

    Error reporting for these cases, as it is now, is not very descriptive, so I am forced to manually copy-paste all my domains (up to 100 of them) into a DNS lookup tool.

    The current error message in such cases look like this:
    Server 4: Please make sure that your domains are pointed correctly to your server IP

    Desired…

    1 vote

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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  2. Server Log

    While I was talking to support he mentioned cloudways only save log of 7 days. While doing log server analysis for SEO we need 30 days at least. Can you guys extend it?

    1 vote

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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  3. Ability to disable Off-site Backup

    1) Off-site backup is a paid service. Please allow us to disable it if we want to.

    2) What's your reasoning for rounding up backup charges on $0.5 increments?

    5 votes

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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  4. J'ai perdu toute les données de mon serveur ....... Comment les récupérez?

    Je suggere de prévenir les utilisateur avant la fin du moi du paiement et de permettre une offre annuel

    1 vote

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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  5. Configure email generated from the server to allow it to go through

    The cpanel currently accepts configuration values for SMTP that get carried through to postfix (or whatever), but do not allow us to set a custom From: header. As a result, nearly every SMTP relay will reject the message.

    Workarounds include generating email from PHP (usually via PHPMailer) or on the command line using mail -r "from@example.com". However by default, without any workaround, email generated by the system (such as using the MAILTO= in a crontab) will simply fail.

    I've not encountered a server stack before that takes in SMTP configuration for the server but fails to take in…

    1 vote

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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  6. Better explanation: ATTACHING WARNING.

    The first waring says something about cloning the server.
    In a chat with support, they mentioned:
    "it is saying that once you increase that you can't revert that and you may need to clone your server if you wanna revert block storage"
    That explains the first warning more clear think.

    Kind regards,

    Niels de Vries

    2 votes

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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  7. Configuration option for same site session cookies in PHP.ini

    A configuration option for same site session cookies in PHP.ini.Implementation of same site session cookies in PHP servers can avert CSRF attacks.

    Applicable to PHP 7.3 and onwards
    See https://www.php.net/manual/en/session.configuration.php (session.cookie_samesite)

    2 votes

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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  8. Offer the option to create a new site as a "Staging" site

    Currently, new sites cannot be created with the development user/pass UI for adding a username and password to access the site. When you are developing a new site it is important to keep it from being crawled by search engines, so it needs to be behind password protection. right now the only way to accomplish this is to either edit the htaccess file or else install a maintenance plugin.

    Specifically, I wanted to create a Staging site from a site that is currently hosted on a server that has an older database. My development server has the latest versions of…

    1 vote

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  9. SFTP sync is extremely slow, goes 80KB/s please IMPLEMENT WebDav (also Siteground has it)

    Sometimes I get really astonished by realizing that Cloudways miss of basic features. Which is the reason?

    2 votes

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  10. Increase SFTP idle time or give user option to increase it

    If you check here - https://github.com/liximomo/vscode-sftp/issues/541

    many of us are facing issues with SFTP getting disconnected and not automatically connected again. This is very frustrating in development. Creating a ticket every time and asking to increase this is not convenient.

    1 vote

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  11. Code a button in account detail's page that will terminate your servers so you can cancel your account.

    It will be better if you could have a button that when pressed it will terminate/kill running servers or at least it will ask you "Do you want to terminate your servers and then cancel your account?"

    1 vote

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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  12. allow edits to nginx config

    Sometimes edits need to be applied to nginx config such as:

    location ~* .(doc|pdf|xml)$ {
    add_header X-Robots-Tag "noindex, noarchive, nosnippet";
    }

    This is not currently possible and there is no work around.

    This means that google will index lots of files that it shouldn't and can cause many SEO problems.

    9 votes

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    5 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  13. Expose how long different parts of staging site creation take to let us optimize it

    We're experiencing very long wait times for staging site creation and would love to know how to speed it up. Some other ideas here, like selective updating of the staging site, could also help, but I thought this idea would also be good for us.

    The idea is to log when each part of the process starts — either in something that Cloudways employees can see or that the users can see. Perhaps they could even be added to the Deployment Logs.

    Often with processes that take a long time, an app will show progress or at least tell you…

    1 vote

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    1 comment  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  14. Please make ElasticSearch Java Options available.

    There should be at least settings to change the ElasticSearch Java options so we could adjust the heap size to some degree.

    2 votes

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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  15. Read only user for database

    It would be nice to have a read only user for the database so that people that need to perform SELECT queries don't use the admin user to log in.

    8 votes

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    4 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  16. add the feature for downloading backup from specific point

    Cloudways, you guyz must have to add the feature for downloading backup from specific point, you have to carry the data backup at least seven days as per on day wise, or time wise.

    1 vote

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  17. improve time calculation for cloning operation

    When cloning a Server the needed time is always about ~8min regardless of the Harddisk/Database Size, So today I waited for about 1 hour for the last minute of a cloning process.

    1 vote

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  18. Autosuggest endpoint for Elasticpress

    Hi I love Elsticsearch on Cloudways. But I miss the option to create a safe end point for the Elsticpress plugin.

    2 votes

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    4 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  19. Unlimited storage option.

    Block Storage (Digital Ocean, Vultr) or Buckets (GCP) with an unlimited storage option.

    5 votes

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  20. mailparse php extension

    looking to add mailparse to PHP stack - want to use uvDesk (https://www.uvdesk.com/en/opensource/) that requires this extension

    3 votes

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    1 comment  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
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