Service Improvement

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  1. Get VULTR HF engineers to solve scalability problem

    Particular to NJ location VULTR HF. When I purchased a 16 GIG VULTR HF, there were options for 32 and 48 available in NJ. But I cannot vertically scale without cloning and moving. I'm not able to vertically scale the VULTR HF. I understand these are VERY popular servers, with good reason, but as I expect my business to grow and traffic increase, it's not efficient to have multiple server when in just a few minutes I should be able to scale. I moved here from SIteground due to stability issues. I don't want to have to clone, or add…

    1 vote

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  2. Allow Remote-SSH (addon) connection from VS Code

    When using Remote-SSH addon for VS Code:
    https://marketplace.visualstudio.com/items?itemName=ms-vscode-remote.remote-ssh

    I think it tries to install something on host (and fails).
    Allowing to do so will support working on remote files directly from VS Code which will be super-cool and convenient
    =)

    6 votes

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  3. 9 votes

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  4. Duplicate whitelist from server to server

    Can we please have the ability to duplicate or copy a servers whitelist to another server.

    1 vote

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  5. 51 votes

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  6. Add "Bot Protection" events to CloudwaysBot so we know if users are being blocked

    It would be great to be notified if Bot Protection is blocking users so that we can take action. Currently, I have to manually check and I am concerned as I myself was blocked a few times. Having an event added to your CloudwaysBot seams like an ideal solution for me as I currently have that integrated with a slack channel. Many thanks, Alex

    1 vote

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  7. Enable Autoscaling for servers

    It would be great to implement an autoscaling feature that would automatically add additional resources to a server when certain thresholds are met related to RAM or CPU usage.

    1 vote

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  8. Fix Database Manager GUI ( Enable table filtering and search fields )

    When you click on a database table, you're taken to the Select data tab, which is great. However, the header section is only displaying two fields, neither of which are labeled. All the actual labels and additional fields are missing. This means it's impossible to sort the data, filter, or search for advanced content.

    Here are two screenshots, one of what IS visible:
    https://www.dropbox.com/s/yyp2meohkaxlakk/What%20IS%20Visible.png
    and another of what SHOULD BE visible.
    https://www.dropbox.com/s/qaycu7qc3h5ux00/What%20SHOULD%20BE%20Visible.png
    Hope that helps explain what I'm talking about.

    Clearly, all the form fields are already there, but they're hidden. Looking at the CSS, it looks like there are…

    1 vote

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  9. Ability to disable Off-site Backup

    1) Off-site backup is a paid service. Please allow us to disable it if we want to.

    2) What's your reasoning for rounding up backup charges on $0.5 increments?

    6 votes

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  10. Server Log

    While I was talking to support he mentioned cloudways only save log of 7 days. While doing log server analysis for SEO we need 30 days at least. Can you guys extend it?

    1 vote

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  11. J'ai perdu toute les données de mon serveur ....... Comment les récupérez?

    Je suggere de prévenir les utilisateur avant la fin du moi du paiement et de permettre une offre annuel

    1 vote

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  12. Configure email generated from the server to allow it to go through

    The cpanel currently accepts configuration values for SMTP that get carried through to postfix (or whatever), but do not allow us to set a custom From: header. As a result, nearly every SMTP relay will reject the message.

    Workarounds include generating email from PHP (usually via PHPMailer) or on the command line using mail -r "from@example.com". However by default, without any workaround, email generated by the system (such as using the MAILTO= in a crontab) will simply fail.

    I've not encountered a server stack before that takes in SMTP configuration for the server but fails to take in…

    1 vote

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  13. Better explanation: ATTACHING WARNING.

    The first waring says something about cloning the server.
    In a chat with support, they mentioned:
    "it is saying that once you increase that you can't revert that and you may need to clone your server if you wanna revert block storage"
    That explains the first warning more clear think.

    Kind regards,

    Niels de Vries

    2 votes

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  14. Configuration option for same site session cookies in PHP.ini

    A configuration option for same site session cookies in PHP.ini.Implementation of same site session cookies in PHP servers can avert CSRF attacks.

    Applicable to PHP 7.3 and onwards
    See https://www.php.net/manual/en/session.configuration.php (session.cookie_samesite)

    2 votes

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  15. Offer the option to create a new site as a "Staging" site

    Currently, new sites cannot be created with the development user/pass UI for adding a username and password to access the site. When you are developing a new site it is important to keep it from being crawled by search engines, so it needs to be behind password protection. right now the only way to accomplish this is to either edit the htaccess file or else install a maintenance plugin.

    Specifically, I wanted to create a Staging site from a site that is currently hosted on a server that has an older database. My development server has the latest versions of…

    1 vote

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  16. SFTP sync is extremely slow, goes 80KB/s please IMPLEMENT WebDav (also Siteground has it)

    Sometimes I get really astonished by realizing that Cloudways miss of basic features. Which is the reason?

    2 votes

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  17. Increase SFTP idle time or give user option to increase it

    If you check here - https://github.com/liximomo/vscode-sftp/issues/541

    many of us are facing issues with SFTP getting disconnected and not automatically connected again. This is very frustrating in development. Creating a ticket every time and asking to increase this is not convenient.

    1 vote

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  18. Code a button in account detail's page that will terminate your servers so you can cancel your account.

    It will be better if you could have a button that when pressed it will terminate/kill running servers or at least it will ask you "Do you want to terminate your servers and then cancel your account?"

    1 vote

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  19. allow edits to nginx config

    Sometimes edits need to be applied to nginx config such as:

    location ~* .(doc|pdf|xml)$ {
    add_header X-Robots-Tag "noindex, noarchive, nosnippet";
    }

    This is not currently possible and there is no work around.

    This means that google will index lots of files that it shouldn't and can cause many SEO problems.

    9 votes

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  20. Expose how long different parts of staging site creation take to let us optimize it

    We're experiencing very long wait times for staging site creation and would love to know how to speed it up. Some other ideas here, like selective updating of the staging site, could also help, but I thought this idea would also be good for us.

    The idea is to log when each part of the process starts — either in something that Cloudways employees can see or that the users can see. Perhaps they could even be added to the Deployment Logs.

    Often with processes that take a long time, an app will show progress or at least tell you…

    1 vote

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