Service Improvement
Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!
-
Let us specify the root for a new SFTP account
This is such a basic feature that exists on any cPanel hosting plan. Simply allow us to set the root folder for a new SFTP accounts for an application.
I have software that automatically uploads to the SFTP but the upload fails because your default root (applcations/(appname) is not writable. Simply add a field to let us specify where the root for he new SFTP we just created will be (i.e. applications/(appname)/public_html/newfolder
I cannot stress enough how useful this will be for us developers and will make the CloudWays experience more robust and scalable.
27 votes -
Ion Cube Loader for PHP 7.4
Ion Cube Loader for PHP 7.4.
This will be greatly useful for all the users of the extremely popular wordpress theme (Flatsome). All these users will be able to benefit from faster speeds and greater security.
Thank you7 votes -
Add Uplcloud!
Please, just add Upcloud! It has Data centers closer to Africa than the rest. It will benefit your African users. The DC in Madrid!
7 votes -
PHP-FPM Log buffer length limit issue needs resolving
There is an issue on servers configured by Cloudways, in which the PHP-FPM log buffer (error msg length) is set to 1028 bytes. This is too short for many errors messages generated by Wordpress.
It results in many entries of:
"Message":"AH01071: Got error 'the log buffer is full (1024). The access log request has been truncated.'"In the PHP error logs views in Application Manager. So rather than seeing the actual error, you end up just seeing this message. Which is, obviously, very unhelpful.
Apparently it's due to the setting of
log_limit
setting in PHP-FPM, complied with Nginx.
You can…6 votes -
Implementation of OpenLiteSpeed (OLS)
LiteSpeed performs better than nginx: it transfers files faster and uses less CPU and memory.
38 votes -
ioncube for php 7.4
it would be nice to have ioncube for php 7.4 - it is required by many plugins and webaps. Php 7.4 is on the market for over a year now...
3 votes -
8 votes
-
Allow Remote-SSH (addon) connection from VS Code
When using Remote-SSH addon for VS Code:
https://marketplace.visualstudio.com/items?itemName=ms-vscode-remote.remote-sshI think it tries to install something on host (and fails).
Allowing to do so will support working on remote files directly from VS Code which will be super-cool and convenient
=)5 votes -
Allow me to create my own server config defaults
I have wished for a way to create my own defaults for settings that automatically get propagated to new servers. This would include config options available in:
- Server Management > Settings and Packages (especially Basic, Advanced, and Packages)
- Application Management > Applications Settings (especially General and PHP FPM config)
It would save time to not have to go manually change all the config on each server but have it automatically create the server with my preferred settings.
Thanks!
1 vote -
CDN for Staging Environment
Why we can't have CDN URL for the staging environment?
If you dont support CDN for the staging site how can I test the code & optimize speed before making it live?
All leading managed WP hosting companies have CDN support for staging.
1 vote -
Please add Windows Server Hosted option
It would be nice to have an option to select Cloud Windows Servers. We have a need for that now but will have to look elsewhere. It is nice to keep it all with Cloudways if we had the option.
1 vote -
Allow to define bash aliases for app user
The master user can define bash aliases in .bash_aliases file, but an app user can't do the same, there is no way to define aliases and load them automatically on ssh login
Would be great to be able to define such bash aliases file for app user!1 vote -
Add "Bot Protection" events to CloudwaysBot so we know if users are being blocked
It would be great to be notified if Bot Protection is blocking users so that we can take action. Currently, I have to manually check and I am concerned as I myself was blocked a few times. Having an event added to your CloudwaysBot seams like an ideal solution for me as I currently have that integrated with a slack channel. Many thanks, Alex
1 vote -
43 votes
-
Enable Autoscaling for servers
It would be great to implement an autoscaling feature that would automatically add additional resources to a server when certain thresholds are met related to RAM or CPU usage.
1 vote -
Fix Database Manager GUI ( Enable table filtering and search fields )
When you click on a database table, you're taken to the Select data tab, which is great. However, the header section is only displaying two fields, neither of which are labeled. All the actual labels and additional fields are missing. This means it's impossible to sort the data, filter, or search for advanced content.
Here are two screenshots, one of what IS visible:
https://www.dropbox.com/s/yyp2meohkaxlakk/What%20IS%20Visible.png
and another of what SHOULD BE visible.
https://www.dropbox.com/s/qaycu7qc3h5ux00/What%20SHOULD%20BE%20Visible.png
Hope that helps explain what I'm talking about.Clearly, all the form fields are already there, but they're hidden. Looking at the CSS, it looks like there are…
1 vote -
Get VULTR HF engineers to solve scalability problem
Particular to NJ location VULTR HF. When I purchased a 16 GIG VULTR HF, there were options for 32 and 48 available in NJ. But I cannot vertically scale without cloning and moving. I'm not able to vertically scale the VULTR HF. I understand these are VERY popular servers, with good reason, but as I expect my business to grow and traffic increase, it's not efficient to have multiple server when in just a few minutes I should be able to scale. I moved here from SIteground due to stability issues. I don't want to have to clone, or add…
1 vote -
I am waiting for the start of IPV6.
We want to start with IPV6. I don't want to use one server only with one IP. Each website should have own ID. Then the SPAM problem would be minimized strongly.
1 vote -
Running reds versions is 2+ years old
Deployed Redis versions is Redis 5.0.3 (Released Tue Dec 11 18:17:26 CET 2018)
Since the release of 5.0.3. REDIS had 17 updates(!)
When can we see an update?
Thanks,
Ed
1 vote -
Make error reporting in SSL installation more verbose.
I have dozens of domains added to my server, all with Let's encrypt certificates.
Sometimes, I face an issue when I can't add a certificate for a new domain because one of the old ones has got its IP address misconfigured.
Error reporting for these cases, as it is now, is not very descriptive, so I am forced to manually copy-paste all my domains (up to 100 of them) into a DNS lookup tool.
The current error message in such cases look like this:
Server 4: Please make sure that your domains are pointed correctly to your server IPDesired…
1 vote
- Don't see your idea?