Service Improvement
Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!
168 results found
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add html_errors option
Allow us to turn on and off the html_errors option so we can get pretty html PHP errors.
1 vote -
Allow bringing our own servers
We should have the option to import my existing digitalocean server.
3 votes -
ESI Includes are not working
ESI Includes are not working on my server. I contacted tech support and they said to suggest it here.
I have done a test here - www.preciousfaithdesigns.com/test2.html
It is not my website, because I have bypassed Magento 2 in the test.
Magento 2 utilises ESI includes and in production mode not having ESI includes breaks the site.
Could you please find out why ESI Includes are not turned on for my sever? My test shows ESI includes are not working.
Tearing my hair out.
Thanks
3 votes -
Facebook bot
Your servers can't run facebook bot why please make it to run bots there are thousands of customer for bot
1 vote -
Option to Remove SSL (you deploy shared certificate by default)
Shared SSL in my account causing to open my website with https:// version too with warning messages. This leads to indexation of both https and http pages of my website in google. WHic is huge duplicate content issue.
I saw one famous blogger from India faced same issue with HostGator and he has to move his blog to other hosting due to this issue.: Ref: http://www.shoutmeloud.com/hostgator-to-knownhost.html
1 vote -
Allow setting number of apache threads
We need to increase PHP memory significantly for some resource intensive tasks. To allow the server to still have enough memory, we should reduce the number of Apache threads. Please provide this capability.
2 votes -
3 votes
AdminCloudways (Admin, Cloudways) responded
Please specify which other settings you would like to see there.
Cloudways Team
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Make it possible to set server time from the server settings menu
It would be nice to be able to modify the server time from the server settings menu. Maybe under the advanced section.
3 votesAdminCloudways (Admin, Cloudways) responded
Oscar you mean server time or server time zone?. Time is controlled via NTP servers, so don’t see the need for it.
Cloudways Team
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