Service Improvement
Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!
163 results found
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I just deleted an APP from my server. After waiting for the process to complete, I got a message that "<Servername>: has been uninstalled."
For a jaw dropping moment, I thought my entire server was deleted! This message needs to be changed to reflect that only the APP that I actually deleted was the one removed.
Thank you!2 votes -
MySQL Setting - Case Sensitivity
Please add the option to TURN OFF case sensitivity in MySQL.
1 vote -
Option to disable the local backup option for a specific application in the server
There must be an option to disable/enable the local backup for a specific application in the server
1 vote -
error on SMTP settings page
I just accidentally entered the incorrect password for my SendGrid account, but there was no indication on the SMTP settings page. When my site failed to send out emails, I had to contact CloudWays support. They let me know there was an authentication error, and I re-entered my credentials and now it works. If there was some indication that an authentication error had occurred with status feed back on the SMTP settings page, then I would be able to correct it without taking up CloudWays Support's time.
2 votes -
When we buy a space in cloud give permission to split the space for each clients. This facility will give us to permission to give login.
When we buy a space in cloud give permission to split the space for each clients. This facility will give us to permission to give login and control panel access. for example I brought a space of 25 GB, then I can split the volume into 15 + 15 +5 for my clients and give them a login to access their data.
1 vote -
Related to Launch Database Manager
Can we have a custom branded or non branded URL for database manager access so that we can share the same to developers and customers who are using our other branded URLs for long now..
2 votes -
Being able to adjust MaxRequestWorkers MaxConnectionsPerChild config
It would be great to to adjust MaxRequestWorkers MaxConnectionsPerChild in the control panel rather than have to ask cloudways support. When using PHP-FPM (which is now the standard with cloudways hosting) adjusting these settings to your own needs is really beneficial and prevents memory outages/site down time.
5 votes -
Ability to reserve IP addresses and preserve current ip addresses currently being used
On your existing servers.
1 vote -
Add an outgoing email address to the SMTP admin
It should be possible to add a default From address for outgoing emails in the server SMTP admin section. Currently they send as [app id]@[server id].cloudwaysapps.com, which can cause emails to bounce due to validation failure.
1 vote -
Please provide Custom OS installation of Linux all versions or Provide iKVM Access so customer can install any required OS himself
Please provide Custom OS installation of Linux all versions or Provide iKVM Access so customer can install any required OS himself
1 vote -
Set permissions in private_html
Apparently, in a standard php setup, I can only set permissions in the publichtml folder, but not in the privatehtml folder, even not with the permission reset button in the cp. This makes it impossible to place my cms system above publichtml. So please give us chmod possibility in privatehtml
1 vote -
rdiff-backup install on servers and allow access
https://www.nongnu.org/rdiff-backup/
rdiff-backup is the cousin to duplicity. However the difference is that you don't have to do regular full backups. The full is always the latest backup.
This is much better for mirroring and creating local backups.
1 vote -
enable us to specify how many backups per app we keep
i'd like the ability to specify how many backups to save per app, to give me more power over managing my available server space.
2 votes -
1 vote
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different IP for the the different website on the same server
It would be really great for SEO if you would provide the possibility to have different IP for the the different website on the same server
4 votes -
Cloudways should support mysql Trigger. many developers use trigger
Cloudways should support mysql Trigger. many developers use trigger
1 vote -
1 vote
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Need to fix display issue using Breeze with VR Calendar Plugin
VR Calendar Plugin
Version 2.7.2 | By Innate Images, LLC
when this plugin is activated, the Breeze settings page goes blank but breeze does appear to be working.
1 vote -
1 vote
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Exclude Varnish by User-agent
When I keep Varnish activated, my user-agent sniffing rule doesn't work always.
Usage example
Return 404 for X user-agent
RewriteEngine On
RewriteCond %{HTTPUSERAGENT} .(X).$ [NC]
RewriteRule . - [R=404,L,NC]This is a big problem for a common use.
3 votes
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