Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. PHP-FPM Pool Process Manager (pm) Settings

    Being able to set these in the Settings & Packages section would be great.

    pm.maxchildren = # The hard-limit total number of processes allowed
    pm.start
    servers = # When php-fpm starts, have this many processes waiting for requests
    pm.minspareservers = # Number spare processes php-fpm will create
    pm.maxspareservers = # Max number of spare (waiting for connections) processes allowed to be created
    pm.processidletimeout = #

    5 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  2. Remote access for xDebug

    Currently the configuration of the Cloudways instances doesn't allow the remote use of xDebug. Allowing this, will allow developers to use the Cloudways applications for development purpose and allow them to debug the code as if they were on a local environment.

    16 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    9 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  3. Edit .bashrc

    Have the possibility to edit .bashrc file to add items to PATH variable. Currently is not possible to do that as you need to have root/sudo access to edit .bashrc

    9 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  4. add option to specify swap file size

    Normally the swap file size is configured for optimal performance of the server. However there are times that you need a little more memory even at the cost of lower performance (especially if that need is temporary and circumstancial). In these cases it would be useful to be able to change the swap file size (within reasonable limits).

    One such case occurred to me when I tried to use composer on a magento 2 app, on a 1GB server. 1GB RAM + 256MB swap is simply not enough for composer to run successfully. The only option is to move to…

    8 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  5. Static cache expiry set by file type

    It would be nice to have the possibility to set different cache expiry limits for different file types. At least images, CSS and JS

    3 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  6. Set "max_execution_time" to "0"

    The VTiger application requires "maxexecutiontime" be set to "0"

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  7. Ubuntu servers as OS

    I am looking a way to deploy an Ubuntu server. It will be great if you can offer it

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  8. PTR records / Reverse DNS

    DNS is important, reverse DNS is also important within production web farms. Currently it is not possible to set the PTR record for IPs on the Digital Ocean (+other?) platforms. PTR record lookups return something along the lines of: 12345-67890.cloudwaysapps.com.

    Please add the ability for clients to modify this zone.

    56 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    6 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  9. Fail over to a different server

    setup failover site on the different servers and in case of failover you can autoswitch the site to the failover

    i.e Main site on AWS large, fail site on AWS small or Ocean Drop or other provider

    9 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  10. Add option to disable MySQL in the Server Management tab.

    Most of my apps use dedicated MySQL servers hosted elsewhere, so having the extra overhead from just running and storing the MySQL service on the servers provisioned by Cloudways is something I want to get rid off.

    Also, horizontally scaling apps also makes MySQL service redundant, since all of the servers still need access to the same database.

    In essence, just add the option to disable MySQL, in the same way there is a "Disable" button next to Varnish.

    Regards!

    4 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  11. Enabling CORS (cross-origin resource sharing)

    Currently Cross-Origin Request is Blocked: The Same Origin Policy disallows reading the remote resource

    Would be helpful if we can Enable CORS

    10 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  12. 31 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    7 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  13. Enable downgrade without IP-address changes

    It would be nice if you could downgrade a server without loosing the IP-address.
    Or if you could clone an application to another server and move the IP-address with it.
    This could be done by giving the possibility to switch IP-addresses between my own existing servers.

    6 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  14. Allow modifying apache configuration settings

    An option to allow the apache config file shoule be present. Things like KeepAlive and a lot more settings have a big impact on performance.

    25 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  15. Allow to change server time zone

    Allow to change server timezone.
    Please to allow customer to change the servertimezone.
    I have difficulties to make cronjob, because there is different time between php & server time. I have cronjob to generate/update report in magento for every 5 minutes, then send it in end of day (around 23:xx). But, since the server time is different the report actually not complete & different with Magento report. please consider this.

    thanks

    38 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    8 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  16. Enable mod_xsendfile for Apache2/Apache2.2

    For fast uploading large image files and less memory consumption on my application.

    8 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  17. Add access to Digital Ocean Private networking / local IP

    Digital ocean already provides Private networking through 10.x.x.x IP addresses for droplets in the same region. It would be very helpful to pass this setting through to Cloudways server options and control panel to more efficiently network servers.

    21 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    13 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  18. Fix Issues With Primary Domain Changes

    You might consider this a bug, but after having been bit by it multiple times, I figured it would be best to post it here.

    When you have multiple apps on a server and you re-arrange the primary domains on them, changing which app a specific app uses, the server will not properly follow your new primary domain settings and will instead load your default app. Here is how you reproduce the issue:


    1. Have an app on the server with a domain like dev.mysite.com

    2. Have a second app (your production app) on the server with a domain like mysite.com.

    3. You…
    3 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  19. Add option to enable mod_rewrite for clean URLS in Drupal

    When going through the installation of Drupal 8 there is a warning indicating clean URL's are disabled. Drupal 8 comes with clean URL's enabled by default and can not be disabled. The only reason the setup script would show this warning is if mod_rewrite was not setup in Apache.

    Is there currently a way to enable mod_rewrite? If not please include it as an option to enable via the server settings. This is a potential deal breaker for me. Not having this option will prevent me from installing Drupal 8

    5 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  20. 3 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

Feedback and Knowledge Base