Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Offer the possibility to download old backups

    Would be nice to have to possibility to download locally also old backups

    1 vote

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    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  2. add elasticsearch settings to "SETTINGS & PACKAGES - ADVANCED"

    Under "SETTINGS & PACKAGES - ADVANCED" various parameters can already be adjusted today, e.g. for PHP and MySQL.
    Please add "ElasticSearch".
    e.g. the parameter: "indices.query.maxclausecount."

    Note: between the parts
    max clause count is always a _
    Unfortunately this is changed in the view to italic text.

    1 vote

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    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  3. POUCHDB and COUCHDB support

    For offline first mobile apps

    1 vote

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  4. Xdebug support for PHP 7.3 and 7.4

    For debugging Magento 2 stores the Xdebug is invaluable.

    Magento 2.4 will only support PHP 7.3 and 7.4.

    We need a solution for running Xdebug on newer PHP versions.

    2 votes

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  5. phpredis support on laravel hosting. predis is no longer recommended.

    phpredis support on laravel hosting. predis is no longer recommended.

    1 vote

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  6. Trying to white label hosting services but need application alerts for usage!

    To whom it may concern,
    I am trying to create a white label hosting service used through Cloudways(Reseller model), and I'm finding it difficult to accomplish without this feature.  Your cloudways bot seems like the perfect system but it doesn't allow me to set my own custom limits on an application level.  So for example if I have 50 websites on one server, how do I know which one is the abusive user on bandwidth?  
    I need to be able to set custom limits with cloudways bot to notify me if someone surpasses the allocated bandwidth or disk usage that I've…

    2 votes

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  7. static ip

    In Amazon Lightsail I can add to my server a static IP address - that way I do not need to change the IP on DNS everytime I increase / decrease server size.

    1 vote

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  8. Disable memcached

    I would like the option to disable Memcached. When you have Redis running, there's no need for memcached to be taking resources. I have seen sometimes it has 4-5 processes running.

    12 votes

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    1 comment  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  9. encoding

    We should be able to set PHP/Apache/nginx encoding as it's done for mysql.

    current seems hardcoded as UTF-8

    HTTP/1.1 200 OK
    Server: nginx
    Date: Tue, 28 Apr 2020 09:50:13 GMT
    Content-Type: text/html; charset=UTF-8

    1 vote

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    2 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  10. Just like "ACCESS APPLICATION VIA IP" give the option to disable access application via cloudways subdomain.

    Just like "ACCESS APPLICATION VIA IP" give the option to disable access application via cloudways subdomain.

    3 votes

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  11. Allow DDNS Hostname for IP in Security

    I noticed that I can't use my DDNS as my IP in the Security Tab of Cloudways.
    Although using a hostname in the IP section could prove a slightly increased security risk, the benefit of not having to update my dynamic IP on the system, far outweighs it.
    The DDNS allows my Dynamic IP to be mapped to a URL for easy-use :)

    2 votes

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  12. Make logging in via SSH a little more convenient

    There are two features of logging in via SSH I've grown used to in other servers that I found to be lacking in Cloudways:
    (1.) One is the ability to have some type of private RSA key saved locally so that we don't need to enter a password every time.
    (2.) The other is the ability to specify the path we want to log in to, so we don't always need to land in the root applications directory and then cd into the usually extensive path to a specific site's child theme for instance. In other servers you can sign…

    1 vote

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  13. Accept custom commands for Supervisord

    As of now, the supervisord setting in the application setting is only for laravel queue worker. It would be nice if we can add our own custom supervisord configuration setting for other services. I really want to implement websockets into my application. The idea is simple, you allow us to create new supervisord configuration, then we would just paste our desire configuration into a textarea, and there's a button that we can click to restart the supervisord after adding new configuration.

    Example:
    [program:websockets]
    command=/usr/bin/php /home/laravel-echo/laravel-websockets/artisan websockets:serve
    numprocs=1
    autostart=true
    autorestart=true
    user=laravel-echo

    29 votes

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    8 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  14. Increase Varnish Cache Expire time options beyond 24 hours

    Increase Varnish Cache Expire time options beyond 24 hours to up to 7 days.

    1 vote

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  15. Downscale possibility for DO, Vultr & Linode

    It would be great to see "downscaling" option available for the DO, Vultr & Linode in the future.

    Thank you!
    Best regards,
    Michał

    5 votes

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  16. Nginx proxy Timeouts

    Please add "Nginx proxy Timeouts" settings

    1 vote

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  17. add info section about OS / packages

    Useful for when you need to make dev version of websites / servers, you need everyhting to be the same.

    1 vote

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  18. I need run JRE files on my servers

    I need run JRE files on my servers

    1 vote

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  19. Alert should generate if CPU or RAM Idle Usage is less than 40%

    Currently the Bot gives alert if the CPU or RAM idle usage is continuously below 20%. My point is that whenever it goes below 20% an alert should be generated each time.

    2 votes

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  20. There must be more than one data base creation option for one application

    There must be more than one data base creation option for one application. some times we have to create more than one database for few operations in Magento 2 but working on cloud ways we have to go far long way for it by installing another app which definitely overload server and result increase of cost if resource is increased or if resource is not increased then performance decline is the consequence.

    for example a Magento developer or user want to use a theme quick start pack he has to create a new data base and what if he already…

    2 votes

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