Service Improvement

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  1. Openlitespeed servers

    When Cloudways.com will add Openlitespeed Servers?

    2 votes

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  2. allow creating sFTP account from the sub accounts (admin Privilege)

    allow creating sFTP account from the sub accounts (admin Privilege)
    but I also suggest to be an option in the primary account so the main account can decide if he want to share it or not

    1 vote

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  3. UI for Excluding Images from Nginx vhost to Support webp .htaccess redirect rules

    When using a WordPress plugin like WebP Express (https://wordpress.org/plugins/webp-express/) or ewww.io, they are using an htaccess rule to redirect browsers that support webp images to the corresponding webp image files. This however does not work out of the box on Cloudways due to Cloudways' Nginx vhost.

    Currently, I need to contact Cloudways for each application I want to add support for webp images to exclude images from the Nginx vhost. After that, the htaccess rules work correctly. This is also described by ewww: https://docs.ewww.io/article/16-ewww-io-and-webp-images

    Can you please give us control of excluding images from the Nginx…

    2 votes

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  4. Backup Time Zone

    Cloudways should allow all users to be able to select their specific time zone instead of making them do maths of UTC to <your time zone> this really will help us identify easily our backups. Your internal server functioning may still stick to UTC but for displaying at-least let us see our own time zones.

    https://snipboard.io/sI5AlF.jpg

    1 vote

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  5. unbranded for resellers

    Remove your branding from file paths as default. Also supply unbranded cache plugin. Resellers like myself do not want this and it is a real problem. Server pilot do not have their branding everywhere and it just make a barrier to using your service ie ‘/home/master/application/NAME-of-APPLICATION/public_html rather than /home/444739.cloudwaysapps.com/z

    3 votes

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    2 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  6. Provide a warning about resizing disk quotas taking the site down while it's processing

    I clicked the button and it just did it, and whammo, my site was down without a confirmation or warning. There really should be something there that allows someone to stop it if it's an accidental click, or they might want to arrange/schedule downtime...

    1 vote

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  7. Need More DigitalOcean Plans

    I am Cloudways users for over 2 years now. As you see at https://www.digitalocean.com/pricing/, there are options of $5, $10, two $15 plan(different CPU), $20, $40, $80 plans. It can be helpful for users who need more faster server 3v CPU instead of 2v can go for it.

    And DO plans have been upgraded long back but savings hasn't been passed to customers in this regard. Please look into this.

    4 votes

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  8. Domain forwarding

    In cPanel I can easily create forwarding rules for specific domains/subdomains, without having to work in .htaccess. Would be great if there is some interface for this in Cloudways too.

    1 vote

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  9. App bandwidth monitoring at server level

    Part of what makes cloudways great is the ease of server management, this would be amplified if we could see which app is using % of bandwidth in the servers monitoring view so we can identify bandwidth heavy apps and diagnose.

    1 vote

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  10. Permit for the specific country

    I really like to permit the connection to the particular website only for the assign country which the website is targeting its country. Although the site is in the local language like (https://londonlogodesigns.co.uk/) and there no other clauses to permit of other language or country asisdes from google bots.

    1 vote

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  11. Set PHP version per application

    It would be great if we could choose the PHP version per application. Right now, when we have multiple websites/webshops on a server, they all are required to use the same PHP version. This gives difficulties when updating which requires a newer PHP version.

    1 vote

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  12. SQL Migration Guru

    Having no option but to use the latest version specially on the database side part, hopefully you will provide some migration guide or help for some lower or other version of SQL server. Like for example on our end, MariaDB is throwing Error 1349 wherein it is fully acceptable on MySQL 5.7.19. This is now becoming a major factor on us availing your service.

    1 vote

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  13. Add vultr HF 8GB and 16 to Frankfurt

    We need to be able to scale up our vultr HF server also in Europe.
    Please add the option to scale up at least to 16GB

    2 votes

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  14. Offer the possibility to download old backups

    Would be nice to have to possibility to download locally also old backups

    1 vote

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  15. Provide more granular backup options, such as database only, files only or both, or disable it

    Right now the backup functions compresses everything on the server and then sends it to the external backup but when the disk space is not enough for the files to be compressed it will get stuck and the fragmented file will fill up the server space every day until the disk is full. It seems unreasonable to upgrade the disk space just for the backup to be able to compress the files. Please provide more options to control the backup process.

    1 vote

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  16. Provide more granular backup options, such as database only, files only or both, or disable it

    Right now the backup functions compresses everything on the server and then sends it to the external backup but when the disk space is not enough for the files to be compressed it will get stuck and the fragmented file will fill up the server space every day until the disk is full. It seems unreasonable to upgrade the disk space just for the backup to be able to compress the files. Please provide more options to control the backup process.

    1 vote

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  17. add elasticsearch settings to "SETTINGS & PACKAGES - ADVANCED"

    Under "SETTINGS & PACKAGES - ADVANCED" various parameters can already be adjusted today, e.g. for PHP and MySQL.
    Please add "ElasticSearch".
    e.g. the parameter: "indices.query.maxclausecount."

    Note: between the parts
    max clause count is always a _
    Unfortunately this is changed in the view to italic text.

    1 vote

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  18. Allow us to be able to implement additional security headers.

    I'd like to have the abiity to implement the following headers on NginX and Apache so I can convince my clients they can pass Header Security Test in conjunction with PCI/DSS. The following are recommendations.

    NginX Headers
    addheader X-Frame-Options "SAMEORIGIN" always;
    add
    header X-Xss-Protection "1; mode=block" always;
    add_header X-Content-Type-Options "nosniff" always;

    Apache Headers
    Header always set X-Frame-Options "SAMEORIGIN"
    Header always set X-Xss-Protection "1; mode=block"
    Header always set X-Content-Type-Options "nosniff"

    Referrer-Policy: strict-origin-when-cross-origin

    1 vote

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  19. Any plans to bring a Lite Speed web server function? I love using CloudWays, but I'm limited by this lack of availability. Thoughts? Plans?

    Any plans to bring a Lite Speed web server function? I love using CloudWays, but I'm limited by this lack of availability. Thoughts? Plans?

    1 vote

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  20. POUCHDB and COUCHDB support

    For offline first mobile apps

    1 vote

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