Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Openlitespeed servers

    When Cloudways.com will add Openlitespeed Servers?

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  2. Backup Time Zone

    Cloudways should allow all users to be able to select their specific time zone instead of making them do maths of UTC to <your time zone> this really will help us identify easily our backups. Your internal server functioning may still stick to UTC but for displaying at-least let us see our own time zones.

    https://snipboard.io/sI5AlF.jpg

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  3. staging push should have option to remove files from destination that are not on the source server

    currently staging push only does the incremental changes. so if i make a staging, delete a plugin, and then push to live, the live site will still have the plugin. There should be an option such that the stuff i delete on the staging will be removed when pushing to live. If you use rsync in the background, just add a --delete option to it it isn't that much to change.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  4. How do I fix Google disabled due to suspicious activity?

    Recuperation Follow the means to gain admittance to your obstructed Gmail account on the off chance that you are not, at this point ready to get to it.

    Using any and all means, in the wake of getting to your record, attempt to go to the 'Attempt to Restore Google Account' choice.

    Adhere to the guidelines which Google will give.

    Toward the end you'll be furnished with a structure to fill, top it off and submit it to the tech group of Google.

    Give your other email address with the goal that you can get the mail for the further…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  5. Provide the scaling back on DigitalOcean server without cloning. The scaling back should be as simple as scaling up.

    Provide the scaling back on DigitalOcean server without cloning. The scaling back should be as simple as scaling up.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  6. save server configuration & power off servers to save money

    save server configuration & power off servers to save money.

    To be able to either - turn off as server and not get charged.
    or
    save a server configration, then remove the server. When spinning up a new server you can choose from the save configuration

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  7. How Can I Reserve Cathay Pacific Flight?

    Visit the online site of Cathay Pacific and move to its landing page.

    Go to the flight reservation area and enter the takeoff and appearance areas.

    Pick the flight reservation plan and enter the absolute number of travelers.

    Quest for your flights and select them as indicated by the inclination in trip type.

    Enter the indispensable subtleties for the travelers of your booking and continue.

    Add additional conveniences to your flight reservation and move to the installment area.

    Pay the flight booking charge as indicated by the prerequisite which you have.

    Click here to know more- https://www.tripocost.com/blog/cathay-pacific-live-person

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  8. How to recover a Google account using a mobile number?

    Following are the approaches to recuperate a Google account utilizing a cell phone number:

    · First of all, turn on your PC gadget and dispatch a web program to visit the Google account.

    · Click on the sign in fasten and enter a specific email address and secret word to access and tap on the inbox.

    · If you can't get to tap on failed to remember secret key fasten and enter the cell phone number.

    · You need to look at the further subtleties in the wake of entering the cell phone number into the necessary field.

    · Check…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  9. Set PHP version per application

    It would be great if we could choose the PHP version per application. Right now, when we have multiple websites/webshops on a server, they all are required to use the same PHP version. This gives difficulties when updating which requires a newer PHP version.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  10. More options to customize the server.

    For customers who dont want a full stack application server and want to use the server only as a webserver (using apache or nginx), it would be great if you can provide such an image as an option.
    All the other services running on the server unecessarily consume server resources even if they are not being used.
    Alternately, if you can grant the master credentials the ability to start and stop specific applications like mysql etc, via a custom script or via a setting in the console ui that would also work.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  11. Add more than one IP Address to whitelist at a time

    Can we please have the facility to add more than one IP address to whitelist at the same time.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  12. UI for Excluding Images from Nginx vhost to Support webp .htaccess redirect rules

    When using a WordPress plugin like WebP Express (https://wordpress.org/plugins/webp-express/) or ewww.io, they are using an htaccess rule to redirect browsers that support webp images to the corresponding webp image files. This however does not work out of the box on Cloudways due to Cloudways' Nginx vhost.

    Currently, I need to contact Cloudways for each application I want to add support for webp images to exclude images from the Nginx vhost. After that, the htaccess rules work correctly. This is also described by ewww: https://docs.ewww.io/article/16-ewww-io-and-webp-images

    Can you please give us control of excluding images from the Nginx…

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  13. allow creating sFTP account from the sub accounts (admin Privilege)

    allow creating sFTP account from the sub accounts (admin Privilege)
    but I also suggest to be an option in the primary account so the main account can decide if he want to share it or not

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  14. App bandwidth monitoring at server level

    Part of what makes cloudways great is the ease of server management, this would be amplified if we could see which app is using % of bandwidth in the servers monitoring view so we can identify bandwidth heavy apps and diagnose.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  15. unbranded for resellers

    Remove your branding from file paths as default. Also supply unbranded cache plugin. Resellers like myself do not want this and it is a real problem. Server pilot do not have their branding everywhere and it just make a barrier to using your service ie ‘/home/master/application/NAME-of-APPLICATION/public_html rather than /home/444739.cloudwaysapps.com/z

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  16. Provide a warning about resizing disk quotas taking the site down while it's processing

    I clicked the button and it just did it, and whammo, my site was down without a confirmation or warning. There really should be something there that allows someone to stop it if it's an accidental click, or they might want to arrange/schedule downtime...

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  17. Need More DigitalOcean Plans

    I am Cloudways users for over 2 years now. As you see at https://www.digitalocean.com/pricing/, there are options of $5, $10, two $15 plan(different CPU), $20, $40, $80 plans. It can be helpful for users who need more faster server 3v CPU instead of 2v can go for it.

    And DO plans have been upgraded long back but savings hasn't been passed to customers in this regard. Please look into this.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  18. Domain forwarding

    In cPanel I can easily create forwarding rules for specific domains/subdomains, without having to work in .htaccess. Would be great if there is some interface for this in Cloudways too.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  19. Permit for the specific country

    I really like to permit the connection to the particular website only for the assign country which the website is targeting its country. Although the site is in the local language like (https://londonlogodesigns.co.uk/) and there no other clauses to permit of other language or country asisdes from google bots.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  20. SQL Migration Guru

    Having no option but to use the latest version specially on the database side part, hopefully you will provide some migration guide or help for some lower or other version of SQL server. Like for example on our end, MariaDB is throwing Error 1349 wherein it is fully acceptable on MySQL 5.7.19. This is now becoming a major factor on us availing your service.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
← Previous 1 3 4 5 8 9
  • Don't see your idea?

Feedback and Knowledge Base