Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Set user to reset permissions file magento

    I have an old installation at the time the user was the name of the application, after creating the master credentials changed the name, now I face some problems with session files, popup that does not close, I believe it is related to this because to magento save information records with The name of another user different from what it has now, then two different ones and when reset the permissions the old one disappears and the new one appears and after a while the old one returns ... it's all gone ... I'm having to clean the files Session…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Magento  ·  Flag idea as inappropriate…  ·  Admin →
  2. Maintenance mode not working

    If is set the maintenance mode via SSH with the command:
    php bin/magento maintenance:enable --ip=xxx.xxx.xxx.xxx

    xxx.xxx.xxx.xxx being my ip

    Magento is rejecting all the incoming connections includin the IP i just added to the exempt list.

    Hope you can fix it.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Magento  ·  Flag idea as inappropriate…  ·  Admin →
  3. Reset File Permission needs special config for some folders

    Based on the ticket (Request #49749) I suggest this idea to solve 2 issues with Reset File Permission in Magento:

    1 - while the reset permissions button takes the permissions of folder to default master user (public_html/var/session/) and this terminates any on going sessions as magento is unable to write in the same session as the permission on the session file is overwritten

    2 - the reset button will prevent also the user (web user different from Master user) to create new log files in (/public-html/var/log/)

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Magento  ·  Flag idea as inappropriate…  ·  Admin →
  4. 3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Magento  ·  Flag idea as inappropriate…  ·  Admin →
  5. Magento 2 Composer / setup:upgrade buttons

    Hi,

    For Magento 2:

    If you could add a box where a user can add / remove / update composer modules in the admin panel.

    There should be some validation on the text box to check if the composer module requires authentication or not.

    If there is authentication required or a 3rd party server needs to be used, there should be a tickbox which enables additional input fields for credentials.

    UX Wise:

    Add Button -> Add composer require -> Run Composer Require -> Run Composer Update.

    Delete Button -> Add composer remove XXX -> Run Composer Update.

    Update Button ->…

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Magento  ·  Flag idea as inappropriate…  ·  Admin →
2 Next →
  • Don't see your idea?

Feedback and Knowledge Base