Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. WHMCS

    Adding whmcs application will be great

    157 votes
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    26 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  2. Custom Temporary URLs

    On the site URLs for our applications it creats something like "wordpress-XXXXXX-XXXXXX.cloudwaysapps.com"

    You guys need to find a way to allow users to create or change this temporary URL to something different and easier to remember.
    Something like "mysite.cloudways.com".

    We need to be able to set an easier url to remember. The hosting company I was with before moving to you guys allowed that. It was Flywheel. We could create our own subdomain name for the url.

    For Example: At Flywheel we could should choose "mysite" for the temporary domain of "mysite@cloudwaysapps.com"

    Please work on creating this. Thank…

    1 vote
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    declined  ·  0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  3. PowerCloud

    More of an enquiry, but when will PowerCloud app come to Android ?

    1 vote
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    1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  4. 1 vote
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    1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →

    We run an app upgrade cycle to deploy latest stable releases every month. Latest Presta should be available beginning of November.

    Cloudways Team

  5. It's better if u add Ubuntu with phpmyadmin

    It's better if u add Ubuntu with phpmyadmin

    1 vote
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    1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  6. Use Tawk.to as a chat system :)

    Tawk.to is an awesome free chat system, great for any company! I've been using it in my company for years!

    1 vote
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    declined  ·  2 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  7. suggestion for WP migrator plugin

    I wanted to provide feedback over your migration tool which I find has several issues.

    It's essential when you migrate an existing Wordpress website that you maintain the right file permissions. I have nothing against your team optimising them, but I've had so many errors due to wrong file permissions and my security plugin telling me a lot of file permissions were too open and risky. I had none of these on my old server.

    An example of this is that all the plugin folders had a permission of 775 after my migration even though my original server had these…

    1 vote
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    1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for your feedback.

    664/775 permissions are required in our platform to support team members functionality (team members are part of the group while master is the owner). This is not a security risk by itself as long and properly implemented (as we have done).

    If for whatever reason, permission differ from our base ones, you have the reset permissions functionality:
    https://support.cloudways.com/using-the-reset-permissions-button-to-solve-permissions-denied-issues/

    That will set again our default.

    That said, if you are the only one managing the site via master credentials and not using team feature, you can use 644/755 as recommended by your security plugin.

    Cloudways Team

  8. 1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  9. Cokis Problem

    There is a problem of session. My joomla app is not saving cokis

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  10. CodeIgniter

    What about adding CodeIgniter through your apps?

    1 vote
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    3 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  11. Option to install older versions of Moodle

    You offer one-click install only for Moodle 2.9.1
    However some of the software I use are compatible with version up to 2.8. Wish you could give us the option to install earlier versions too.

    1 vote
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    1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →

    You can override our base Moodle deployment (latest version) with any prior version you want to use. We advice always using latest release for security reason, but there is nothing stopping you to overwrite application public_html folder with the version you want.

    Cloudways Team

  12. Screenconnect

    I run my own IT business and I use a piece of software called ScreenConnect. Its a self hosted solution which works great.

    https://www.screenconnect.com/

    It would be great if you could add support for this as I know many other IT techs who would use it

    1 vote
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    2 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →

    Unluckily we can’t support as many applications as we would as maintaining applications is a costly process.

    In any case, if this is a php based app you should be able to deploy it under the PHP app.

    Cloudways Team

  13. Google Page Speed Module

    It will be cool to have as default or as addon like the other speed improvements

    19 votes
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    declined  ·  11 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  14. Nginx and Custum PHP

    Add Preferred choice for webserver (nginx or Apache) and easy access to user with costum php with costum root directory (easy access to /nginx/sites-available/default)

    2 votes
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    declined  ·  1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  15. How to integrate various applications data together?

    How to integrate various applications data together?

    4 votes
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    2 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
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