Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Ignore/Strip Cookies for Varnish

    Our WordPress setup sets multiple cookies (from WordPress itself, Google Analytics, CloudFlare, and Third-Party Ad Networks), so every page request after the first will have cookies in the request headers. Because of those headers, Varnish considers it a "Miss" in the cache and passes through to the back end.

    We need a way to be able to tell Varnish which cookies to strip for the sake of caching; on our previous dedicated server setup, we simply stripped the Google Analytics and WordPress (non-login) cookies, and that increased caching significantly.

    14 votes

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    7 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Wordpress Security

    For wordpress security, it is a common practice to move up by one level the wp-config.php file from the publichtml directory. Allowing the very important wp-confog.php file to remain in the publichtml directory is considered unsafe. Presently this is not possible in cloudways. WIll this be allowed by cloudways in the futire?

    12 votes

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    completed  ·  5 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →

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  3. Reset File Permission

    A button in the application dashboard which would allow us to reset the file permissions for that particular application.

    1 vote

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    completed  ·  1 comment  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →

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  4. WordPress (or other apps) staging (live and test site combination)

    Cloudways definition of staging is somewhat different from other managed WP services like SiteGround and MT Premium WP. It would be great to have dual WP setup for live and test without cloning, and hopefully with easy/simple sync feature.

    176 votes

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    35 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →

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  5. Spell WordPress correctly

    WordPress is spelled with a capitol P. All over Cloudways spells it with a lowercase P.

    1 vote

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    0 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →

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  6. For WordPress Installation and W3 Total Cache

    The W3 Total Cache plugin, General Settings, should have the Minify and Database Cache methods pre-selected, like the Page Cache, Reverse Proxy

    These should be pre-set like the Page Cache, Reverse Proxy, etc..

    Not a high priority but useful for those new to Cloudways.

    1 vote

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    completed  ·  4 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →

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  7. Wildcard Subdomains for WP Multisite App

    When using WP multisite with subdomains, it's a real pain to have to add each subdomain to the app control panel to make it work. Wildcard subdomains are the preferred method, since you only have to set it up one time. After that WP controls subdomains, and so no additional info is required.

    5 votes

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    4 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →

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  8. add wp-cli as a part of the WordPress application

    It would be great to have WordPress applications have wp-cli support out of the box. It is possible to download and set it up manually but many other hosts include it pre-configured.

    9 votes

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