Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Add-in incoming and outcoming emails via mailbox option vs rackspace

    The option to add-on free or inexpensive traditional incoming and outgoing email to be configured with outlook or gmail. The current only option is rackspace at $1 per mailbox. This is expensive.

    1 vote
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    1 comment  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

    Given the nature of cloud servers and the fact that their IPs have been previously on lots of other servers/users, makes cloud servers a very unreliable source of email. We discarded already initially in our project to offer mailboxes directly on our cloud servers and this is not a decision we are thinking about changing. Because of this we opted to partner with an extremely reliable email provider like Rackspace and offer mailboxes below cost (as we do).

    This is the only approach we consider as of now.

    Cloudways Team

  2. 1 vote
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    declined  ·  1 comment  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  3. PowerCloud iPhone App

    what happend to the iPhone App. I can not access it from Austria iTunes or USA iTunes

    1 vote
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    declined  ·  1 comment  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  4. AMAZON RDS - Dedicated DB

    Easily add a Amazon RDS to an Application for use as a dedicated DB or to be used as an additional Database option for Amazon server.

    1 vote
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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for the suggestion.

    For multi-tier setups, we are planning to come up with a different (and cloud agnostic) solution later this year.

    We don’t want to be tied to an specific provider infrastructure (like RDS) for multi-tier / cluster like deployments.

    We are already working on a multi-tier, cluster like and cloud agnostic solution based on containers.

    Cloudways Team

  5. What about a dedicated IP address for every server! by add-on serves maybe !

    What about a dedicated IP address for every server! by add-on serves maybe !

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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
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