Hi, We have some requirements to fill PDF form by php , therefore we need to install pdftk(or any other similar tools) in the platform deployments/server by default , could you please install for us ?

The whole root thing drives me crazy - but i hear your reasoning. Need root to install various packages. why not let users install packages from set list of repositories ? you can always block certain ones.

Offer Amazon web Services (Cloudfront) CDN

Send an email warning the consumption of elasticmails before it is reached

All other hosts very easily allow you to add a forwarding email address. I dont see any option to add a forwarding email address. Except to buy an actual email box (which I dont need) for $1 each a month.

Would be great to have sparkpost as a standard email addon like mandrill and the ohter ones that are allready supported. They have a great free plan which enables up to 100 000 free emails which would benefit a lot of small scale users

Add OAuth or Auth0 functionality and support making is much easier to implement payment gateways such as Dwolla.

Option for RailGun either as a paid addon or free with your higher packages.

It would be great if you could specify where the emails servers were located for the Rackspace add on.

Currently I believe they store all their email accounts in Virginia, but maybe some pressure from one of their big resellers to also provide a location in EU would be beneficial.

Some organisations would need to have their emails stored within the EU and not on US servers.

If you guys provide windows base servers for hosting sites that will be easy for people who don't have idea about Linux.

It is a must for some kind of applications in these days.

Suggest to add Postfix to Manage Services that allows us to start/stop/purge the Postfix service. The reason for this is one of my sites here got hacked and what the malicious php file does is spam ppl. Since it requires root access to purge the cache, adding this option would be a huge help for me and those facing similar problems.

To centralize the logs from our many servers we want to use logstash. This makes it easy to overview all our customers servers and catch errors in time. In order to forward logs to an external service where logstash is running the client server (you) need to install Logstash forwarder. See this tutorial: https://www.digitalocean.com/community/tutorials/how-to-install-elasticsearch-logstash-and-kibana-4-on-ubuntu-14-04#configure-logstash-forwarder

You would need to add a configuration form to your control panel to set the logstashserverprivate_address variable.

Partner with bitnami.com, they have over 100 awesome open source applications, made super easy to deploy, that can complement your hosting services.

Enable the export of long term backups to Amazon Glacier storage, this would also assist customers to store more frequent (hourly +) backups.

I came to know through RackSpce support that they only allow 250 similar mails/day. Per them if our PHP script utilizes their SMTP to send more than 250 mails even though they are of different content, they will be considered spam. ZohoMail has higher limit and economical for our business need.