Service Improvement
Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!
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Allow to add additional IP address
Here is the idea, let say I have 2 websites that have different location of target visitors, for e.g: Website A is intended for visitors from South East Asia, and Website B intended for visitors from Central America, as you know there are timezone different approx 12 hours..
Note: Both websites has a quite huge visitors >5,000/day. And let say I have server DO with 2 GB RAM already that cost $34/month. Rather than buy another server 2 GB RAM, I would prefer to buy additional IP address that might cost me $2/month. and I would not bother with the…
22 votes -
add elastic email usage graph to monitoring
I just had a problem with elastic email and I'n not able to see quota usage, logs, queues or anything. Would be a very nice addition and could offload support at the same time.
20 votes -
3 votes
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Please install phpredis extension so that we can leverage the high performance of redis without using predis
Please install phpredis extension so that we can leverage the high performance of redis without using predis
https://github.com/phpredis/phpredis#installation3 votes -
Free Email or at least Email Forwarding
Not all clients need or want email accounts, especially Rackspace which costs more. We need a "free" alternative like most hosts provide.
Just to be able to forward emails without having to use the domain registrar would be very helpful.
For example a client who pays me the absolute minimum for his one page promotion site won't want to pay for Rackspace email, he just needs a basic email or forwarder to fire emails over to his gmail or work email.
30 votes -
3 votes
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9 votes
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Rackspace Plus package (Email Hosting)
offer the features of the rackspace plus email hosting package
7 votes -
Direct Access to DNS Integration
Having direct access to the DNS add-on would have made things a lot easier. There are many different DNS setups that make it difficult to know exactly what is needed to add and or remove things. And via ticketing service makes it really difficult and confusing.
15 votes -
add support for other app monitoring tools (datadog / appdynamics)
Currently you only offer New Relic for app monitoring, there are today better/cheaper tools like datadog or appdynamics.
I think you should provide more alternatives and not forcing users to use new relic.
6 votes -
whmcs
Hi,
It is possible to install WHMCS Billing System on Cloud Hosting?
4 votes -
Allow Agency Like Functionality - Client Pay
Hi,
I really like how pantheon allows you to send clients a link to pay for their server directly from your agency account. If you all could add this functionality that would be amazing. That way we could manage all our clients accounts/servers under one interface. It would also be really great to have a sandbox account with aws or something for dev sites with a free tier or something like that to put website templates in their and use while building out the site. Thank you!
4 votes -
to enable support for PHP LDAP
I am hosting my webmail in Cloudways, and I needed PHP LDAP extensions to allow my user to change password. My email server is located elsewhere.
10 votes -
Offer Agency Plan
I have migrated 10 of my clients to Cloudways and now I have 10 separate accounts I must manage and log in to. I suggest you all offer an agency account that allows you to run an "agency" with clients on their own server and own billing options. It is extremely difficult to manage 10 different accounts. Also I did not realize there was an affiliate option and now I migrated 10 clients offer and will not be receiving affiliate commissions. I would love these features. Thank You!!
5 votes -
Enable snapshots for DigitalOcean servers
DigitalOcean has the ability to take snapshots of a droplet built into their service. However the snapshots add-on is not currently available in Cloudways.
I huge benefit of DigitalOcean is being able to take snapshots and restore a server quickly. Backups take a long time to restore - while snapshots are much faster.
3 votes -
SMTP Add on
How about a "Test" button on the SMTP Add on, after typing in all the configuration information? It will make debugging easier, as you don't have to test through the application..
13 votes -
sftp access by code
installing/enabling SSH2 PECL extension
2 votes -
PHPmyAdmin stack should work for every application in Server
As there is tutorial to install PHPmyadmin on separate stack but it does not work witl all applications on that server. Therefore we have to install separate PHPmyadmin for every Application on that server.
It should be introduced to work as proper Addon and works with all applications in that server.4 votes -
Offer WHM/cPanel/Plesk Support
Your platform is amazing, I just migrated a client's site to it today and it dropped the load time from 9.8s to 2.3s. I would love to move all of the clients off my existing VPS but I have about 20 clients that are used to having individual cPanel accounts. I would gladly pay the extra $$ for a license!
40 votes -
Please add FTP support
SFTP is not available always. My clients need to be able to FTP the profile of a product/property via FTP as an XML file, for example.
86 votes
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