I was researching website compliance Americans with Disabilities Act Compliance (See also WCAG compliance). I see the go-to plugin seems to be Userway.org. $490 per year for the pro version with substantial compliance. I think it might be helpful to your customers (and the public at large) if you would promote such compatibility like partnering with the leader (I think its userway) and offering it to your members at a more reasonable cost, like you did with Cloudflare Enterprise. Many people think of this as an optional functionality but apparently 15% of the population has a disability of some sort.

First I want to say that I absolutely love Cloudways! It literally changed my life. I am also super excited that you recently added the Cloudflare Enterprise add-on! The only feature that I wish Cloudways offered as another add-on is "Managed Plugin Updates" similar to Flywheel (https://getflywheel.com/add-ons/managed-plugin-updates/) with visual regression testing. In my opinion this would be one of the final pieces to an absolutely perfect WordPress hosting solution. Thank you for considering! (or maybe you are already working on building that add-on)

Joel

Currently you can only use a wildcard SSL certificate with one application, which limits its usefulness to a multi-tenant web application like WordPress Multisite.

If you setup a second application that uses a subdomain that would be covered under your wildcard SSL you unfortunately cannot use the wildcard cert.

As an example:

Application 1 has the domain example.com and a wildcard certificate *.example.com

Application 2 has the domain forum.example.com

Application 2 should be able to use the wildcard certificate from Application 1.

There is a manual cache clear button in Cloudway's control panel for clearing the Cloudflare Enterprise cache, but no way to clear this automatically.

Adding a new REST API endpoint https://developers.cloudways.com/docs/ to do this would allow developers to automate this when doing a deployment, or when clearing their application cache.

Cloudflare has a business level option to create custom name servers.
With so many enterprise options with the 'Cloudflare enterprise' add-on,
incuding the cname of secure.cloudways.cloud

I would request custom name servers to be part of the offering.
It could be as simple as cloudways.ns.cloudflare.com
or as detailed as ns.mydomain.com

Thanks

Increase max storage scalability for the Amazon EC2 server or an addon for Amazon S3 Cloud Storage.

For those of us who have large websites with respect to images, it would be very helpful to have blockstorages in dedicated clouds for these purposes, even if this means an additional cost.

Currently you get an email when you hit 70% and 100%. That's a very big gap.
A 90% limit reached lets you know when it's really critical.

It took 3 days for support to get the body of 82 e-mails that were bounced for some reason... Ingoing and outgoing mails. We had to know the content of the e-mail since, website contact form e-mails, purchase confirmation e-mails, and so on, were not delivered.

Since this is critical to us and our clients, it would be nice, if we could have the content of e-mails in the logs.

I need to be able to sync Calendars of my Rackspace email account with outlook. This can only be done with a Rackspace email plus account. Either get this feature added to the standard account or allow an option for people with Rackspace Standard Email account to upgrade to Email Plus Account. Also add option to archive emails. So basically offer all of the Rackspace options on Cloudways for reduced price.

Would be great a Sandbox feature integrated in cloudways Add-ons for Wordpress installation, including domain management.

This way to automate business model for and client support.

Regards

Ability to renew Cloudways CDN SSL on the Cloudways dashboard to eliminate the need to contact support every time it is nearing its expiration.

Also, show the number of days left before the SSL certificate of both Let's Encrypt and the Cloudways CDN.

An Email Management Tab for each website would be so much easier for managing emails!

Give contact status control for elastic mail to alleviate deliverability issues ourselves relating to contact status.

I suggest that the Webmail link can be customized with our domain. Thus, we can improve the marketing of our business through Cloudways.

I've got a growing list of domain based email accounts, and I can't manage these in anyway with the Rackspace emails. Whilst the service is great value, I need to be able to see available space per account and at least sort the email address by domain, etc. We're pretty much blind right now

Please Start Server Upgrade & Downgrade Facilities for Digital Ocean Server. Can I know that when its start?

Need to be able to access Elastic email dashboard to be able to remove or subscribe. Had a major issue where our internal email address was blacklisted/blocked somehow. Had to contact you to take car of it, but only after Elastic email told me what to do...

because all modern laravel applications working with google firebase, they need to GRPC php Extension to work probably, it is require to work with firebase.
please add it as a default Extension , So as not to hinder our work.

thank you ,,