Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Filter Applications by Server or Project

    I'd like to filter and not only sort by Server my applications as the list is getting too big.

    8 votes

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    6 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  2. Add bandwidth monitoring for CDN

    I need to know how much I will get charged by enabling CloudwaysCDN

    7 votes

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    2 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  3. Allow GIT Deployment to private_html

    Currently, the ability to deploy directly from GIT is limited to the publichtml folder. In our case, our application is housed in privatehtml. It would be great if we had the option to deploy from GIT directly to the private_html folder.

    9 votes

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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  4. SMTP settings at the application level

    I would like to set SMTP credentials in a per application basis, that would give us the ability to send emails using a different SMTP account for each application/website.

    2 votes

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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  5. Granular Billing System with API Integration

    Granular Billing System - Cloudways should create an Override Billing Setting on both Applications and Servers, so the Billing Setting for a Server would Override the Main Customer’s Billing Settings. The same way, the Application Billing Setting would Override both Server's and Main Customer’s Billing Settings.

    API integration would allow my customers to Hire Servers (or Applications in one of my Servers) directly from my website, and have it deployed at my Cloudways Account. But Billed to each Customer’s Credit Card or PayPal account, via those Override Settings and API.

    I really hope you guys (Cloudways) can implement this at…

    3 votes

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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  6. Display the access status on applications page

    In the application overview page: https://platform.cloudways.com/apps it would be usual to highlight whether application access has been disabled. Very handy when managing many applications with different statuses. Example mockup: https://ibb.co/mbJzTw

    5 votes

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    3 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  7. 1 vote

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    1 comment  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  8. Make it easy to create redirects

    Every $3 a month host with c-panel lets you map a domain or subdomain to a subdirectory with just a few clicks. I was just told this needs to be coded into my .htaccess file (?!). A redirect is also helpful if you want to keep a public link the same but change your site structure. Please add this basic functionality.

    7 votes

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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  9. Server some of server logs better to share with user (such as mail log)

    it can save time for both side (users and cloudway support)

    2 votes

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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  10. Notifications access for users with full access

    Would be great to allow your system admin who has full access to get access to all notifications.

    I signed up as business owner but don't manage the server so would be great to see this.

    3 votes

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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  11. Have team members create their own support tickets (not on behalf of me)

    Hi,

    I would like to give team members support access but just their own access. Not on my behalf. The team members are in this case separate customers so they only need to see their own tickets and create only tickets according their own application.

    Cheers,
    Jaap

    3 votes

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    1 comment  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  12. STOP USING AJAX FOR SAVING CONSOLE CHANGES!!

    It's slower than traditional POST/submit button. Pain in the backside when having to make multiple changes. Please sort.

    19 votes

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    1 comment  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  13. support removal of projects

    The title says it all I guess. There could be a lock for projects that have been assigned, but as nothing dreadful happens to the application, this would not be a necessary condition. A warning might be enough.

    3 votes

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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  14. Interface option to restore local backups

    I need a option in platform to restore the local backup... Today the only way to restore a local backup is manual.

    12 votes

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    2 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  15. Allow customization of application icons

    It would be easier to differentiate projects if the icon associated with them could be customized.

    14 votes

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    3 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  16. More mysql config options

    It would be nice to have more granular access to the mysql/mariadb configuration. A few more items that would be good to be able to configure:

    querycachesize
    joinbuffersize
    tmptablesize
    maxheaptable_size

    12 votes

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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  17. Add option to reset back ownership of files / folder to app user (chown)

    Right now we can reset permission in APPLICATION SETTINGS, which is very helpful when you want to delete files, etc. But there is no option to revert back to the ownership to app user.
    It will be very handy to have this instead of asking staff to run a chown.

    9 votes

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    4 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  18. Monthly bandwidth on per app basis

    It would be great to see what app consumes most of the bandwidth.

    36 votes

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    8 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  19. Adding subdomains pointing to the existing directories in application or external site

    I was surprised to know that that you cannot add a subdomain and point to your existing directories. even pointing to other domains.This features was there in cpanel from beginning and it is quite useful. Especially this features helps to server make the site much more faster in magento by making subdomains for stating content like media, js etc and configure in magento application. I had this setup in my earlier hosting making the site to load ~1 sec. I have moved the site to cloudways now it loads ~4 seconds

    53 votes

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    4 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  20. Update application Layout

    Update the application list to cards or smaller, I can only see 5 apps before the fold on my screen, would be better to have a grid of apps.

    3 votes

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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
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