Service Improvement
Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!
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Add the functionality to search for a specific app on the server page or list them all in one place.
For users that have many many servers and many apps on each of those servers it is hard to find specific applications quickly. As my server/apps list continues to get larger and larger it will only grow to be a bigger problem.
Maybe a "quicklinks" area at the top of the page that has a dropdown of all your applications listed alphabetically, when chosen you will be taken to the details page of that specific app as it does currently.
Aggregating all the servers applications into one additional place for selection, I think, would be the best and most simple…
5 votesThis is now done. Find option “Filter Apps/Servers” on the top right console corner.
Let us know your thoughts.
Cloudways Team
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Multiple SSH keys per server
In http://feedback.cloudways.com/forums/203824-service-improvement/suggestions/5944352-ssh-keys-to-access-my-servers-instead-of-password SSH key access was enabled to server but just with one key.
Please allow multiple keys to be uploaded.
11 votesThis is now live.
Both Master and Application users allow for SSH key authentication with multiple keys per user.
Cloudways Team
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Permit restores when free disk space is available !
Today i've facing a BIG problem :
- I have a DO 2GB Server with 40GB disk
- My apps (total) take about 20GB of disk (50%)
- One of my apps take about 5MB
- I can't restore that app (or any other app) as i have "no free available disk space" ??
After contacting the support they told me that "Yes, if all your applications size is 20 GB, then you need more then 20GB of free disk space as system count total size of all the hosted applications, not the single app."
So, with about 20GB of free disk space, we…
3 votesThis is now done.
Cloudways Team
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Lowercase
Hello!
When i hover over the "i" symbol right to "x apps" i get "Domain.Com" at "https://clickngo.cloudways.com/server/list/". I think that it would be better if it was all lowercase. "domain.com".
1 vote -
Inside of ClicknGo under Vertical Scale: Calculate costs when considering scaling up the server
Get cost estimate when moving slider scale, much like pricing tool on front end website of Cloudways.com
12 votesYou will now see new hourly and monthly prices in the same vertical scaling tab when scaling.
Cloudways Team
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Menu link to https://support.cloudways.com 24/7 support from Application Console
It's super annoying that when you're in the application console, you have to click Member Area, then click 24/7 Support to get to https://support.cloudways.com. I have them bookmarked now, but it would be nice to get from one to the other. I don't spend much, if any time in the members area. The main 2 places I use Application Console & Support. It would be so nice to be able to get from one to the other quickly.
3 votesFind a new support button in your console!
Cloudways Team
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Whitelisted IP Addresses from console
Add the ability to whitelist an IP Address or series of IP's from the Server Settings Screen so that is not effected by the DenyHosts feature "Added the following hosts to /etc/hosts.deny:"
5 votes -
Modern new user interface - Click&Go
Some plans to do better interface of your panel ? I know that its not so critical than functions, but still interface need to follow great function :)
If you check your partners DigitalOcean or now even new beta SendGrid panel it looks nice, clean and simple.This panel looks little bit oldies for that kind of quality technology what you offers. I think your quality service deserve also quality user interface.
My view is, that ''member area'' looks nice and it would be much better if also panel looks similar way.
I understand that you use many external systems…
23 votesSo, a bit later than expected but our new console & website are here!. Console, while keeping the simplicity and usability of previous one, is now much nicer and modern (fully developed using Google Material-design guidelines).
You have a link to test it inside the old console. After receiving feedback and doing the necessary improvements will set it as default.
You can leave your feedback through a survey accessible inside the new console.
Cloudways Team
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Possibility to create folder above public_html for ClicknGO plan
ClicknGo plan does not allow to create a folder above publichtml. We have an application that requires repository folder created above publichtml to run in a secure mode. We only have option to upgrade our plan to PowerGrid due to this. An option to create a folder above public_html that would also be backed up to offsite backup would make ClicknGo a perfect plan.
9 votes -
43 votes
This is now live! Find it in your console under the Application tab.
Cloudways Team
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Allow cloning of the apps between different servers under the same Click&Go account
It would be very useful to be able to clone an app to a different existing server under the same Click&Go account. This way it could be easier manage the resources used on different servers.
42 votesCloudways
This is now live. In the Application tab, if you click on clone for any application you can now choose:
- Clone on same server.
- Clone to new server.
- Clone to any other existing server in your account.
Cloudways Team
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Full Screen for MySQL manager
Could you allow 100% width for the MySQL manager. The current boxed design only allows a viewable width of 730px which makes it difficult to view data tables with lots of columns.
It's a MySQL manager, it doesn't need to be pretty. Usability should take precendant.
5 votesI am happy to announce that this has been completed and deployed to all our servers.
Thanks for your feedback and for pushing us to get it done! :)
Cloudways Team
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Offer a list view of servers (so more compressed view than current)
The dashboard interface of servers are nicely looking, but having more than 4-5 servers it will probably quickly be difficult to get at quick overview.
I suggest making a sort er table like overview alternative on the dashboard which can be toggled between the current verbose one and a compressed one.
8 votesThis is now live.
Cloudways Team
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No Flash in the Control Panel
The click'n'go control panel is very slick. It would be more usable without Flash for the "show password" bits. On a MacBook with Flash disabled, getting to copy the password involves looking at the HTML code of the control panel page.
4 votesWe now disabled Flash for Mac users.
Cloudways Team
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14 votes
This is now live. Access it via the team option in the top right console screen.
Cloudways Team
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67 votes
With some delay, but the new console and new website are now live. Fully responsive, you should have a much better experience when accessing both from your mobile devices.
Cloudways Team
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