Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Add Alibaba Cloud (Alihun)

    They are great and have Anti DDOS and WAF included on packages.

    7 votes
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    3 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  2. add as cloud provider for docker

    Add as Cloud provider to create docker nodes.

    3 votes
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    0 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  3. Add more locations

    Please offer all the locations, and not just a select group, for each of your providers. For example, I -- and my customers -- are in Texas, so the Vultr datacenter in Dallas would make a great deal of sense; but you don't offer it. Similar limitations exist for your other providers. If they have a location, please offer it, too.

    3 votes
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    0 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  4. Penetration Testing Form

    Amazon AWS has a form to let them know you want to do penetration testing: https://aws.amazon.com/premiumsupport/knowledge-center/penetration-testing/

    There should be a process at the cloudways level to facilitate this communication between the infrastructure providers and your end user/customers.

    5 votes
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    0 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  5. Add Singapore datacenter for Vultr

    https://www.vultr.com/locations/ SG datacenter is available. Please consider support this too. Thanks.

    4 votes
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    0 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  6. Add Microsoft Azure

    Can you add Microsoft Azure as a provider?

    22 votes
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    5 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  7. Southern California Data Centers

    Vultr offers an LA based data-center, but you can only choose the first tier hosting plan because they don't have the resources in their LA datacenter.

    Please offer more southern california datacenter options.

    3 votes
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    0 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  8. Dedicated servers

    Solutions in the "cloud" is simple, flexible and user-friendly when it comes to quickly change the infrastructure. For us that is slightly more advanced users, and sees the need for dedicated servers for our applications have several advantages to having it on dedicated servers.

    I am aware that it is significantly more advance and would cost a small fortune, but it is also considerably cheaper than large configurations in the "cloud" for us who have these needs.

    The market for dedicated servers is huge, there are both managed and unmanaged servers out there you can pick and choose from. I…

    4 votes
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    0 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  9. Add Scaleway as a vps provider

    Scaleways offers 4 cores, 2 GB RAM, 50GB disk space at 3 euros/month. Much more than any of the current offering. Its bandwidth has DDOS protection. I think you guys should certainly connect with scaleway!

    20 votes
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    4 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  10. Allow the public_html folder be symlinkable

    In Short allow the ability to symlink the public_html folder in order to use Ci tools such as bamboo, deploybot, envoyer to handle deployment of code.

    It would be great to run a build scp a zip of the site unzip on the server and then symlink the public_html with the current release, therefore having no downtime when deploying code.

    12 votes
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    1 comment  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  11. Add Aliyun.com's Server in CloudWays.com

    Do you have plan to add Aliyun.com's server in CloudWays.com, please?

    The Aliyun.com's server is the best in China but it's too hard to setup the server's envirement, so we hope you could add Aliyun.com's server if possible. After all we will run websites for Chinese so the China location server will be the best. I know it's a harder thing than other server because of China's restrict but you should try.

    10 votes
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    4 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  12. Provide hosting services based in South Africa

    South African companies should not hold any personal identifying data outside of South Africa .... according to the POPI act (Protection Of Private Information)
    Amazon (AWS) are apparently setting up in South Africa at the moment. Please add a South African city as an option

    3 votes
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    0 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  13. Add AWS UK London

    AWS has launched a new data centre in the UK, London. I think this would be a great addition to Cloudways. Thanks.

    5 votes
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    1 comment  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  14. For Customers that utilize AWS on your platform, HIPAA and PHI designation from AWS and you would be GREAT!

    AWS already offers accounts designated as HIPAA accounts and they are willing to sign a BAA. Please offer this to your customers as this would open the door to many more Healthcare Industry business.

    5 votes
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    0 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  15. OVH servers in Cloudways

    OVH Cloud VPS servers are cheap, with a high traffic limit, built-in anti DDOS and are able to use IPs from some European countries.

    128 votes
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    13 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  16. Update Linode Servers to the Newest Specs.

    The current Cloudways tiers for Linenode are 1 generation behind. These should be updated to the newest available offerings (updated on May 17, 2018). This includes increasing the highest available tiers.

    Cloudways Current Tier Sample:
    2 Core / 4GB RAM / 48GB SSD
    20 Core / 80GB RAM / 1536 SSD (MAX Tier)

    Linode Current Tier Sample:
    2 Core / 4GB RAM / 80GB SSD
    32 Core / 192GB RAM / 3840 SSD (MAX Tier)

    5 votes
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    1 comment  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  17. Add Vultr 512MB RAM Server Option

    I have seen other ideas asking for the price of Vultr servers to be reduced, but I am NOT suggesting that, the prices are fair given these servers are managed. What I'm asking is could Cloudways add the lowest level Vultr server option (1vCPU/512MB RAM/500GB space) as an option?

    This would be very useful for staging servers or when you need to clone server to test something out. With Vultr this costs $2.50/mth so with the Cloudways markup it would be about $5.50/mth (220%) and that would be great for a staging server.

    Thank you for your consideration.

    11 votes
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    0 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  18. Include the new Google Hamina, Finland (europe-north1) datacenter.

    Please include the new Google Hamina, Finland (europe-north1) datacenter.

    1 vote
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    0 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  19. 1 vote
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    0 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  20. 1 vote
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    0 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
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