Service Improvement
Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!
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Add Swiss server location with Exoscale
It would be great to have swiss serverlocation with exoscale.ch
3 votes -
3 votes
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Sells only servers with IP that do not have old DNS records pointing to
Cloudways should require from infrastructure providers that only servers with IP are assigned to cw customers, without orphaned DNS-records pointing to.
We had unbelievable efforts to get the DoubleContent entries out of the web from old DNS-records stored/cached in Cloudflare-system from old/former IP-holder. Without possibilities to change/delete the foreign records it's a disaster!
Would be very important to check automatic for NO orphaned DNS-records from old user/domain (from Cloudways or the Infrastructure Providers).
Otherwise there will be a lot of unnecessary and very time-consuming work steps for Cloudways clients!
2 votes -
Add Vultr Block Storage option
add vultr block storage option
78 votes -
Add Alibaba Cloud (Alihun)
They are great and have Anti DDOS and WAF included on packages.
7 votes -
add as cloud provider for docker
Add as Cloud provider to create docker nodes.
3 votes -
Add more locations
Please offer all the locations, and not just a select group, for each of your providers. For example, I -- and my customers -- are in Texas, so the Vultr datacenter in Dallas would make a great deal of sense; but you don't offer it. Similar limitations exist for your other providers. If they have a location, please offer it, too.
3 votes -
Penetration Testing Form
Amazon AWS has a form to let them know you want to do penetration testing: https://aws.amazon.com/premiumsupport/knowledge-center/penetration-testing/
There should be a process at the cloudways level to facilitate this communication between the infrastructure providers and your end user/customers.
5 votes -
Vultr DNS Integration
Vultr has a free DNS service for all of their customers. It would be awesome if Cloudways could integrate this somehow.
I did reach out to Vultr support to see if I had access since I had a Vultr server but it was through Cloudways. I figured I wouldn't but it doesn't hurt to get more information. This was the response.
-- Vultr.com Support Team --
"If you signed up through Cloudways, you would not be able to have access to Vultr DNS since it requires a direct account with us I'm afraid, unless Cloudways adds Vultr DNS Integration in…9 votes -
Add contabo.com VPS plan options to your supported hosting providers list.
Add VPS package options from contabo.com to your supported hosting providers list.
2 votes -
Add Microsoft Azure
Can you add Microsoft Azure as a provider?
26 votes -
Southern California Data Centers
Vultr offers an LA based data-center, but you can only choose the first tier hosting plan because they don't have the resources in their LA datacenter.
Please offer more southern california datacenter options.
3 votes -
Dedicated servers
Solutions in the "cloud" is simple, flexible and user-friendly when it comes to quickly change the infrastructure. For us that is slightly more advanced users, and sees the need for dedicated servers for our applications have several advantages to having it on dedicated servers.
I am aware that it is significantly more advance and would cost a small fortune, but it is also considerably cheaper than large configurations in the "cloud" for us who have these needs.
The market for dedicated servers is huge, there are both managed and unmanaged servers out there you can pick and choose from. I…
4 votes -
Allow the public_html folder be symlinkable
In Short allow the ability to symlink the public_html folder in order to use Ci tools such as bamboo, deploybot, envoyer to handle deployment of code.
It would be great to run a build scp a zip of the site unzip on the server and then symlink the public_html with the current release, therefore having no downtime when deploying code.
13 votes -
Add Scaleway as a vps provider
Scaleways offers 4 cores, 2 GB RAM, 50GB disk space at 3 euros/month. Much more than any of the current offering. Its bandwidth has DDOS protection. I think you guys should certainly connect with scaleway!
20 votes -
Add Aliyun.com's Server in CloudWays.com
Do you have plan to add Aliyun.com's server in CloudWays.com, please?
The Aliyun.com's server is the best in China but it's too hard to setup the server's envirement, so we hope you could add Aliyun.com's server if possible. After all we will run websites for Chinese so the China location server will be the best. I know it's a harder thing than other server because of China's restrict but you should try.
10 votes -
Provide hosting services based in South Africa
South African companies should not hold any personal identifying data outside of South Africa .... according to the POPI act (Protection Of Private Information)
Amazon (AWS) are apparently setting up in South Africa at the moment. Please add a South African city as an option3 votes -
For Customers that utilize AWS on your platform, HIPAA and PHI designation from AWS and you would be GREAT!
AWS already offers accounts designated as HIPAA accounts and they are willing to sign a BAA. Please offer this to your customers as this would open the door to many more Healthcare Industry business.
6 votes -
Include the new Google Hamina, Finland (europe-north1) datacenter.
Please include the new Google Hamina, Finland (europe-north1) datacenter.
1 vote -
1 vote
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