Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Upgrade DigitalOcean Droplets

    DigitalOcean has droplets with the same prices and configurations of MEMORY and VCPUS, it could include these plans with new configurations that there is in the amount of $ 15 / mo.

    https://www.digitalocean.com/pricing/

    Please upgrade CloudWays DO droplets with newer plans.

    1 vote
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    0 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  2. Continuous Deployment (Via git with additional steps)

    To support continuous deployment (Via git with additional steps)
    such as build phrase, deploy phrase like CI/CD platform

    3 votes
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    1 comment  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  3. 3 votes
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    0 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  4. Find a replacement for Kyup

    Kyup is closing. Please look for an alternate provider with similar specifications.

    29 votes
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    16 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  5. Support AWS in Paris region

    Please add Paris as a supported region. In France, for legal reasons, data must be hosted in France.

    2 votes
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    0 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  6. Auto scale: Both Vertical & Horizontal

    Just in case there is an unexpected traffic load. Servers should auto scale and scale down when the load goes off.

    9 votes
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    1 comment  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  7. 61 votes
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    11 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  8. Offer 3 cores server (new from DigitalOcean)

    With just 5$ / month DigitalOcean offer 2 / 3 cores. Why can't we have also here?
    https://i.imgur.com/Tkp7DQo.png

    2 votes
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    0 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  9. Add all Google cloud paltform regions and premium tier

    Add all 17 regions from google cloud platform, Brazil would be very useful for us but I think it's time to add all of them.

    Kinsta is using 15 and you can adding the edge by using 17 (all of them)

    Kinsta have another edge and they are using premium tier and cloudways using standard tier.

    https://kinsta.com/blog/google-cloud-hosting/

    2 votes
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    0 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  10. Add Hetzner Cloud as a provider

    https://www.hetzner.com/cloud?country=gb

    Cloud VPS from 2.49 Euro per month
    1 vCPU, 2GB RAM, 20GB SSD, 20TB Traffic

    Hurry and do a deal with this company! I already use a full server for them, always low prices, always maximum speeds.

    10 votes
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    1 comment  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  11. 78 votes
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    2 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  12. Google servers in Brazil

    Please consider opening up the option of using Google servers in Brazil. Google recently launched up a data center in Sao Paulo.

    I already know you offer Amazon in Sao Paulo but Google may be cheaper ;)

    7 votes
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    1 comment  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  13. Support for Amazon Lightsail

    New as of 11/30/2016, Lightsail provides much more competitive rates than normal AWS. Comparable to the DigitalOcean or Vultr plans currently offered by Cloudways.

    https://amazonlightsail.com/

    76 votes
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    15 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  14. UpCloud as a provider

    A great provider of cloud hosting. It came second in the Cloud Spectator 2016 EU top 10 vendor benchmarks. With a first place for vCPU and memory and also disk performance.

    84 votes
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    21 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  15. Provide status information about all your cloud provider and send alert in notification bot

    The only way to check the status of the infrastructure is to check status.cloudways.com but if anything happens in the side of any service provider (ex: Kyup) then we don't get any information.

    I would prefer that you give us earlier alert via notification bots, or emails when there is an issue that affects many customers.

    You should keep a certain level of QOS and being accountable for the technical issues of your technology partners in order to avoid them.

    3 votes
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    0 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  16. Add Swiss server location with Exoscale

    It would be great to have swiss serverlocation with exoscale.ch

    3 votes
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    0 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  17. 2 votes
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    0 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  18. Sells only servers with IP that do not have old DNS records pointing to

    Cloudways should require from infrastructure providers that only servers with IP are assigned to cw customers, without orphaned DNS-records pointing to.

    We had unbelievable efforts to get the DoubleContent entries out of the web from old DNS-records stored/cached in Cloudflare-system from old/former IP-holder. Without possibilities to change/delete the foreign records it's a disaster!

    Would be very important to check automatic for NO orphaned DNS-records from old user/domain (from Cloudways or the Infrastructure Providers).

    Otherwise there will be a lot of unnecessary and very time-consuming work steps for Cloudways clients!

    2 votes
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    0 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  19. Add Vultr Block Storage option

    add vultr block storage option

    70 votes
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    16 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  20. Add Alibaba Cloud (Alihun)

    They are great and have Anti DDOS and WAF included on packages.

    7 votes
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    3 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
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