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Service Improvement

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110 results found

  1. Force log out from all devices

    It's a really must have option for all server owners.

    2 votes

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    1 comment  ·  Security  ·  Admin →
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  2. What is Citrix vdi?

    What Is VDI as a Help?
    Virtual Work area Foundation is a compositional arrangement that permits organizations to make virtual work areas through an on-premise server. These virtual work areas are exactly similar to your unmistakable PC or office PC units. The thing that matters is that you are utilizing a virtual duplicate, secure, adaptable, versatile, and versatile. Nonetheless, you want the assistance of your IT group to set up VDI in-house.

    VDI as a Help is a help presented by a DaaS specialist co-op. They are facilitated and set up on the cloud server for your business, and you…

    1 vote

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  3. Decentralized account management via multi-sign permissions

    In a way to allow for a more decentralized account setup, it would be great if we could manage permissions and set that a certain action requires X out of Y team members to sign before it was performed.

    This is a common practice in web3 DAO (Decentralized autonomous organizatios).

    A problem web3 projects currently face is a "one man dependnacy" on web hosting, domain management, etc.

    If this multi-sign permission system was in place, it would alleviate some of this risk, allowing multiple parties in the project to manage web hosting. Some permissions could be:

    • update billing
    • delete applications
    1 vote

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  4. Cloudways should have malware-cleaning services to fix these type of problems.

    Cloudways should have malware-cleaning services to fix these type of problems.

    1 vote

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  5. sso (Single-Sign-On) component for PHP applications

    Building applications in PHP more users/clients ask for Single-Sign-On to Azure ActiveDirectory - an add-on solution in cloudways to help connection between PHP-app and AD would be very usefull

    1 vote

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  6. Please offer Crowdsec for increased security

    Looks like Crowdsec is way more efficient at blocking bad bots than the Bot Protection you're currently offering:

    https://www.crowdsec.net/

    Please offer this as an option for people who want to use it especially as we don't have necessary permissions to install anything ourselves.

    Thanks.

    P.S. Still waiting for Nextcloud...

    1 vote

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  7. block bots on server level

    Block bots feature on Server level. When you have hunderds of applications it cost so much time to block new bots bij htacces , cloudflare or plugins.

    1 vote

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  8. OpenSSH 8.1 Upgrade

    Needed for PCI/DSS compliance.

    1 vote

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  9. 1 vote

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  10. Salt & hash all passwords currently visible/viewable in CloudWays admin

    While the CloudWays service is great, I've been concerned for a while now that I can simply click to copy passwords for SFTP, SSH, databases & WordPress. My concerns have been amplified as yesterday over 1.2 million compromised passwords were stolen from GoDaddy because they stored their details in a similar way: https://wptavern.com/godaddy-data-breach-exposes-1-2-million-active-and-inactive-managed-wordpress-hosting-accounts

    Simply put: ALL passwords stored on CloudWays should be salted & hashed. There should be no way for CloudWays (or me) to retrieve them once they've been saved. The fact that I can indicates they are being stored as plaintext, which is a huge security issue. Passwords…

    14 votes

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    2 comments  ·  Security  ·  Admin →
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  11. Highlight Invalid Domain(s) When Creating or Renewing SSL

    When you have multiple domains under an SSL and in our case over 50 and the SSL cert fails due to 1 or more domains not being pointed correctly it would be helpful to have those domains highlighted so they could be fixed and not having to go through each domain to see what is causing the error.

    1 vote

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  12. Be able to name and order IPs

    Hi !

    It would be interesting to be able to create groups of IPs and name or tag these IPs in order to visually understand who has been given access to MySQL/SSH services.

    Example :

    External company 1: 127.0.0.1 127.0.0.2 127.0.0.3
    External company 2: 172.0.0.1 172.0.0.2
    Freelance dev: 120.0.0.1
    My company: Ips list ....

    Thx

    2 votes

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  13. Add ablility to bulk whitelist IP's in Bot protection

    Please add a way to import whitelist IPs from a list(or copy/paste) for "Bot Protection" as now going through the blocked IPs and comparing IPs and whitelisting one by one is hardly an option. Also there are legitimate optimization services that we use that get blocked(like https://nitropack.io for example) and they 10s of IPs so bulk whitelisting is much needed indeed.

    Thank you, guys/gals and I hope this will be implemented sooner.

    25 votes

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    84 comments  ·  Security  ·  Admin →
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  14. WordPress Security & Speed Like Rocket.net Hosting

    Hi,

    We want cloudways to improve their speed and security like Rocket.net. They have just launched one more best feature: https://rocket.net/features/wordpress-activity-logging/

    With this admin can check Wordpress activity of users and it is best feature for security purpose. Not only that they are doing very best in terms of security and also in Speed.

    Their speed is too fast, they have inbuild optimization settings including image optimization, caching and much more. If we migrate site to Rocket.net so by just migrating site their speed is too fast.

    We request cloudways to check Rocket.net hosting and see their technology as how…

    1 vote

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  15. Better whitelisting for Bot Protection

    IP whitelisted via Server > Security should also whitelist IP for Bot Protection on all apps. I have had to have support reps manually whitelist my client's IP when they were blocked by Bot Protection. I couldn't find their IP to be able to whitelist it. I want to be able to manually and globally whitelist an IP and it would make sense to tie it into the Server > Security whitelist option or if that is not possible, just an easy way to do it via Bot Protection settings.

    3 votes

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  16. Security

    Hi there,

    I recently learned about the login lock feature at BigScoots.

    The Login Lock feature allows for an extra layer of login security on the WP admin dashboard. You can read more about it at the link below:

    https://blog.bigscoots.com/wordpress-optimized-portal-wpo/#admin-security-lock

    Will Cloudways be releasing something similar soon? It would be great to have an extra layer of login security available for our sites.

    2 votes

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    3 comments  ·  Security  ·  Admin →
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  17. 1 vote

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  18. Able to turn-off session timeout in the Cloudways Platform

    Throughout the day, I am logged out of the Cloudways platform and must re-login in order to access it. When you need to monitor sites then this can become very annoying.

    I understand this is due to security reasons, when talking to customer support they also confirmed this and mentions that this is due to a session timeout and an additional layer of security for the portal. They also mentioned that there is no option to unset it.

    It would be great if we can decide ourselves if we want to use this security measure and it should be possible…

    1 vote

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  19. Allow API access to be granular

    I would like to use the API to do a Git deploy on select applications. I would write a script and put the script on a server. As that would be the only job that API key would do, I would like to limit it by that permission/function and also to what server and applications it could do a git pull on.

    So I see two ways to do this, one would be attach the API key the the current user. And what that user has permissions to in the UI would be what that key would have.

    Another would…

    1 vote

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  20. Improvements for Bot Protection

    Your documentation about Bot Protection doesn't make sense. It says to add to whitelist click X and to remove from whitelist click the checkmark. Also, in the screens such as Traffic requests, every entry whether in Allowed or Blocked as a green arrow next to it. When hovering above the checkmark it says "Whitelist this IP". That seems backwards, and even more confusion is that these same rules apply for both Allowed and Blocked tabs. I am not even sure what actions to take and I don't want to block or allow an IP accidentally. What would make more sense…

    3 votes

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