We all know that Vultr recently decreased their Server Pricing.
It's now offering 512MB Server fro 2.5$ and 1GB Server for 5$
But Cloudways is charging insanely on top of that for offering Vultr Servers.
For 5$ Vultr Plan ( 1GB Server ), We need to pay 11$. That is 220% more than what we pay at Vultr
This insane price is for the other plans too. And, There's no 2.5$ plan option in CloudWays.
please support this feedback until CloudWays changes the pricing.333 votes
I need root access to my VPS3 votes
Please see comment..
for the 3rd time in the last 7 days our site has had a Bad Gateway 502 - this is not good enough.1 vote
Please let me know if you have created a ticket about it in our support portal so I can follow up:
This type of request are better handled there.
Looking for $10 plan 1GB plan should get for $10/Month1 vote
Error when trying to login to the click&go
Oops! Unexpected error. Please refresh page and try again.1 vote
Please create a ticket to follow up this. I don’t know if you refer to the console login or to your application. This we can better solve via ticket.
it is sad when you remove ability to have live chat after 3 or more sessions. That what it seems like for me1 vote
I've been trying to set cronjobs for months, but not from the "Click&Go" nor from the console I've been able to do so. The customer service assistants take me back and forth from one method to the other, (possibly) avoiding to deal with this issue directly.1 vote
Moises can you open a ticket for this and mention me (Pere) so we can take a look?. I haven’t heard any complain from other users regarding cron feature.
I understand that the root of this problem is on the end of your provider. But it would be great if some sort of solution to this could be found. Even something like Cloudways keeping a copy of the server at its current IP until dns has changed over or something.1 vote
The solution is to never point your domain to the server IP but to create a CNAME as explained in our KB:
If you do this, then we take care of automatically changing the IP from our end and you don’t need to do anything.
Reverse DNS prevents emails sent from a Cloudways server to be marked as spam. I have my DNS records pointing to my Cloudways server. However, I want Cloudways to point back to the records too.
Gmail loves classifying unauthenticated email as spam meaning that all my WooCommerce order emails go unseen! Several customers are complaining about this since migrating to Cloudways.
Rackspace have this implemented already, it's easy to use. Get inspiration here: http://www.rackspace.com/knowledge_center/article/create-a-reverse-dns-record-0#setup
Thank you, if this was working Cloudways would have a bullet proof solid ecommerce platform offering!1 vote
I suggest making it possible to choose which services to start when booting a server.
When using woocommerce in wordpress varnish creates some caching issues which make it unusable in a woocommerce environment unless it is optimized for it.
It's possible to disable varnish after boot, but if the server is rebooted you have to manually stop it again.2 votes
Please Oscar, see comment.
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