Service Improvement
Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!
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Add Support to change the Document-Root of an Application (custom web root)
Allot of modern PHP-Application have several Web-Dir (for example Symfony, Neos etc.) So it should be possible to change the Document-Root on the PHP-Stack. Allow Symlinks as Document-Root would be also great so its possible to deploy applications via capistrano.
4 votesThis is now live and you can find it in the Application Tab under the rename application folder option.
We are creating a KB for this.
Cloudways Team
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you need monitoring
this is the second time that my SQL stops working.
If I look at my server it says everything is fine
it is only when i dig deeper that I can see the MSQL is stop and I need to restart it.
I did not get any warning, this is not acceptable.
all my sites were down when they only have little activity
nobody was working on anything this afternoon when I see the memory plunge brieflyYou should have a system to restart mysql automatically
This has never happened to me on any other server before
11 votesThis is now live.
Cloudways Team
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Add multiple domain names for PHP custom apps and solutions like Wordpress multisite
There are times when we need to point different domains on the same folder, but right now is possible to add only 1 domain per application.
This will be useful both for custom PHP application and for Wordpress multisite installations.6 votesThis is now live and you can find it in the Domain Management tab.
Cloudways Team
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Avail axel command
Please activate axel command as it is much more faster then wget for data migration.
4 votesThis has been completed.
Cloudways Team
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Be able to set/change the app admin username/password, app FQDN, database name/password myself and not be preselected by you
Suggest which features you would like us to add in Click&GO platform.
61 votesNow you can updated username and password for both Master Credentials and Application Credentials:
https://support.cloudways.com/which-is-the-difference-between-master-credentials-and-application-credentials/You can also change the database password (please note that you need to update manually the database password in your applications configuration files).
We don’t have plans to allow FQDN change (FQDN is just meant for you to point your own domain to via CNAME) nor database name / database username changes. These are core to many platform processes and we can’t allow for them to be updated.
Cloudways Team
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Make information about current payment details available or more easy to find.
I can't find any details about how our bills are currently being paid, e.g. details about credit card or bank transfers that have happened/are happening. It should really be either displayed or linked from the Billing page or the Info Details page.
15 votes -
42 votes
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